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Baymont Inn & Suites

3.0 of 5
5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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Baymont Inn & Suites
Ranked #79 of 138 hotels in Niagara Falls
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326 reviews from our community

Traveller rating
    41
    61
    98
    55
    71
See reviews for
Families
102
 
Couples
149
 
Solo
8
 
Business
6
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Etobicoke
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 May 2013 NEW

Even though the hotel was under renovation, the rooms were clean, bright, specious. Customer Service was pretty good, some room for improvement (not sure how, x-factor perhaps). Location is awe-so-me... Overall, it was a nice experience. Will definitely like to be back.

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London
1 review
3 of 5 stars Reviewed 22 May 2013 NEW

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Review collected in partnership with Baymont Inn & Suites

St Catharines
1 review
2 of 5 stars Reviewed 20 May 2013 NEW

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Review collected in partnership with Baymont Inn & Suites

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Review collected in partnership with Baymont Inn & Suites

ckahari, Manager at Baymont Inn & Suites, responded to this review
21 May 2013

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Avonmore
1 review
1 of 5 stars Reviewed 18 May 2013

Had a 2-night Groupon stay booked for weeks but for some reason the reservation was booked in the hotel computer system for one night: staff never addressed the mismatch or our checkout date. Resulted in having our family's belongings haphazardly removed from the room and stored in the lobby until we returned mid-evening the second night - the hotel never... More

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Review collected in partnership with Baymont Inn & Suites

Alliston, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 17 May 2013

This place is VERY disappointing. There is no wifi & when we mentioned it to the front desk we were told somebody was supposed to have fixed it & there's nothing she can do about it. There's also a bunch of renovations going on, which we weren't told about when we booked and I do not think that was very... More

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See 2 more reviews by jcam414 for Niagara Falls
ckahari, Manager at Baymont Inn & Suites, responded to this review
21 May 2013

Thank you for taking the time out of your schedule to write a review on tripadvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. I want to... More

Bracebridge
1 review
2 of 5 stars Reviewed 15 May 2013

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Review collected in partnership with Baymont Inn & Suites

ckahari, Manager at Baymont Inn & Suites, responded to this review
21 May 2013

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Brampton
1 review
3 of 5 stars Reviewed 14 May 2013

Was this review helpful? Yes

Review collected in partnership with Baymont Inn & Suites

A TripAdvisor Member
2 of 5 stars Reviewed 14 May 2013

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Was this review helpful? Yes

Review collected in partnership with Baymont Inn & Suites

ckahari, Manager at Baymont Inn & Suites, responded to this review
21 May 2013

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Simcoe
1 review
5 of 5 stars Reviewed 14 May 2013

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Review collected in partnership with Baymont Inn & Suites

 
 
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Additional Information about Baymont Inn & Suites

Also Known As:
Baymont Inn And Suites
Baymont Hotel Niagara Falls
Baymont Hotel
Hotel By The Falls
By The Falls Niagara
Address: 5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #79 of 138 hotels in Niagara Falls
Price range (per night): RM194 - 714
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Baymont Inn & Suites Niagara is located within walking distance to The Falls, Clifton Hill, Casino Niagara, the Fallsview Casino Resort and many restaurants, shopping and entertainment. With newly redecorated and renovated guestrooms and a brand new boardroom, The Baymont Inn & Suites Niagara offers comfort, value and Baymonts famous hometown hospitality. As always you will also enjoy our FREE deluxe continental breakfast and FREE Wi-Fi. ... more   less 
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