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Americas Best Value Inn - Chalet Inn and Suites

2.0 of 5
5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
Hotel amenities
Special offer
69 per night
Americas Best Value Inn - Chalet Inn and Suites
Ranked #28 of 137 hotels in Niagara Falls
4.0 of 5 stars 123 Reviews
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123 reviews from our community

    Trip type
Traveller rating
    48
    37
    15
    10
    13
Date Rating
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW

I have to tell you when I got into the falls I was feeling pretty defeated as the hotel I had reservations for LIED to me about everything and thanks to our amazing taxi driver Tammy she pulled over and we started calling places hoping that our trip was not going to be cut very short. I called the Chalet... More

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Toronto, Ontario, Canada
1 review
4 of 5 stars Reviewed 22 May 2012 NEW

Me & a friend spent the Saturday night of the May long weekend at the hotel and we were very pleased with the accommodation. I visit Niagara frequently during all seasons and while I usually stay at the Marriott, Sheraton during the winter months when their rates are more affordable, The Chalet Inn offers much better value during the peak... More

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Scarborough, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 21 May 2012 NEW

Very simple, clean room. Pleasant workers. Let us leave our stuff at front desk after checking out so we could explore the city some more. Very close to everything!!! The cable was not good but who needs tv when you're in Niagara! Very pleased with our stay :) More

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See 2 more reviews by Victoria K for Niagara Falls
Hamilton, Canada
1 review
4 of 5 stars Reviewed 17 January 2012

Awesome hotel - very friendly family type of business - advised to local restaurants & other services in the area. Close to Clifton Hill entertainment. Best coffee on the planet & its free - I have been here twice in 2012 already and will continue to go here forever more - I am sold - been to other hotels in... More

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toronto
1 review
5 of 5 stars Reviewed 6 January 2012

i stayed on the 3rd floor i really liked my housekeeper very clean room i could see the top of clifton hill the young girl at the front desk showed me how to get to the elavator because i wasnt really sure where to go i really loved my stay i will for sure come back in the future to... More

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MILTON
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 3 January 2012

False advertising -we entered the room to find it was different from the pictures we were sold on the website. Heating did not work - it was nice of him to come fix it but you shouldn't have to call to have heat. Human fluids and human hair in the ice container. Worst part - Front desk had to be... More

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Lorenzo D'Amico, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review
8 January 2012

We have many different types of rooms available, not all of which our listed on our website. If you do not book through the website, but book over the phone, you might be booking a different room. Sometimes the previous guest in a room might change the settings on the heater/air conditioner. Also, as these are commercial models, some guests... More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 January 2012

Spent New Year's in Niagara Falls with our family & visitors from Arizona. I wasn't sure what to expect but when we got checked in and went to our rooms we found a clean comfortable spacious room; for a two star location it was really great. The only bug-a-boo, if I could call it that, was no coffee makers in... More

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Lorenzo D'Amico, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review
8 January 2012

Thank you for your review. However, we do have hair dryers available. They are in all of our suites, and some of the regular rooms. If the room does not have a hair dryer, you can request one from the office. This also applies to irons and ironing boards. More

Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 November 2011

I had phoned in advance to see if I could reserve a room. I had a voucher which would cover a portion of the regular room rate and that is the only reason why we booked at an America's Best Value Inn..We had previously stayed at the one on Lundy's Lane - service I tell you honestly was much better... More

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Lorenzo D'Amico, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review
30 November 2011

I am sorry if you did not enjoy your stay with us. When you checked in, you registered for only two persons, however you actually had four, so you were charged for the extra people that you had not included in your reservation. The 3% tax is a development and marketing fee that hotels, restaurants, and attractions charge. This is... More

York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 November 2011
1
person found this review helpful

Extremely Helpful! Above and beyond our expectations! Room was very clean and cozy! Loved our stay! More

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Aurora, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 November 2011
2
people found this review helpful

Amazing place to host a gathering! Went there with a bunch of friends for Hallowe'en. It was a quiet location, but a very short walking distance to get to the main attractions of Niagara Falls!!! The staff are all very friendly and gave us everything we needed for the stay, including a fridge and microwave, as well as extra towels.... More

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Additional Information about Americas Best Value Inn - Chalet Inn and Suites

  • Chalet Hotel Niagara Falls
  • Chalet Motel Niagara Falls
Address: 5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
Price range (per night):* RM212 - 525

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Americas Best Value Inn - Chalet Inn and Suites
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