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Delta Ottawa City Centre

3.5 of 5
101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada (Byward Market Area)
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Delta Ottawa City Centre
Ranked #29 of 61 hotels in Ottawa
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249 reviews from our community

Traveller rating
    58
    90
    58
    26
    17
See reviews for
Families
54
 
Couples
45
 
Solo
12
 
Business
91
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Sydney, Australia
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

I recently spent three nights in this hotel. Overall the hotel was quite good. We arrived late at night after driving from Toronto. When we walked into the hotel we noticed that there were four staff members standing around the front desk. I checked us in and the male that checked me in didn't bother to tell me the room... More

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Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

We were immediately greeted in the elevator by a staff member who engaged us is casual converstation regarding our stay. It seemed like he actually cared and was trying to make us feel welcome. When we checked in it was fast an we were quickly informed about the locations of amenities and hours of operation of certain services. We were... More

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See 4 more reviews by Bpike765 for Ottawa
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 14 May 2013 NEW

The requested and prepaid room was unavailable because they were "sold out" as if that somehow justified it all. Room is small and bathroom even smaller but comfortable if traveling for business. Working desk and power connections are good but no fridge. As I write this I can hear the person in the adjacent room coughing and going to the... More

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Senior Reviewer
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5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

We had one night over the weekend and enjoyed our stay! Stuff is very friendly and service was very good!!! No attitude !! That was great!!! Had to write a review as there was no help for us from others ! If you are looking to book this hotel, go for it! They are awesome!! The bathrooms are small but... More

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Milton, Vermont
Top Contributor
163 reviews 163 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

My wife and I attended a wedding in Ottawa and we stayed at the Delta due to proximity to the Convention Center where the reception was taking place and to various attractions in Ottawa which we wanted to visit during our off time. We chose the perfect spot! Our room was on a high floor overlooking the Supreme Court and... More

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See 6 more reviews by SkydogVT for Ottawa
canada
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

I was in the Delta Ottawa City Centre for a conference and the rooms were all fine for meetings etc. I booked the club mode room and it was well worth it. A good breakfast variety each morning and afternoon appetizers made the extra cost worthwhile. Yes as some reveiws state, the bathrooms are tight but for 1 or 2... More

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Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review
14 May 2013

Your time is precious and we thank you for taking the time in letting us know you enjoyed your stay! Hope to see you back soon. More

Montreal
1 review
2 of 5 stars Reviewed 10 May 2013

I was pleased with the location and the hotel itself for cleanliness, comfortable rooms and friendly staff. I was very disappointed with how much noise comes in through the windows, from the sirens or the ventilation and/or wind (even though the windows don`t open), how much noise is heard from adjoining rooms (total conversations audible), and the noise from the... More

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Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review
14 May 2013

Thanks for taking the time in providing us with your feedback. We are centrally located downtown which is great for walking around and getting to many places. We hope to see you again soon! More

Scarborough, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2013

We spent 3 days and were very pleased with the staff, accommodation and complimentary valet parking during the front door renovation. The hidden gem was the Lift restaurant. We enjoyed a great dinner the first night - especially the Vegetable Gnocchi. The ingredients were all fresh and local, well prepared, DELICIOUS. My only complaint is that the portions were too... More

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Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review
14 May 2013

Thank you for taking the time in giving us your feedback, it's appreciated! We are thrilled you enjoyed your stay as well as our gem "LiFt"! We look forward on welcoming you back one day! More

Burlington, Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

The Delta Ottawa City Centre is a good place to stay in Ottawa. Likes Pool. It's huge and it is bright. Fitness Centre - good selection of equipment. Beds - Very soft Service - No fridge, so we asked for one and it was delivered within 10 minutes. Nuisance items Parking. We prepaid with in and out sevices and got... More

Was this review helpful? Yes
Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review
10 May 2013

Your feedback is appreciated! We are happy you enjoyed your stay and hope to see you again very soon! More

Whitby, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 April 2013

The hotel I normally stay at was "full" and I chose the Delta Ottawa as it located in the area of the city I am most familiar with during my business trips. I found the staff to be very accomodating, friendly and welcoming. I had not stayed at this venue since its renovation and the changes were very trendy and... More

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AADeltaOttawa, Manager at Delta Ottawa City Centre, responded to this review
30 April 2013

Dear Valued Guest, Thank you very much for your comment about your recent stay at the Delta Ottawa City Centre Hotel. We are happy to hear that you enjoyed our newly renovated room. We are proud of our team as they strive to provide service that ensures a comfortable and pleasant stay for our guests. We look forward to welcoming... More

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Additional Information about Delta Ottawa City Centre

Also Known As:
Delta Ottawa City Centre Hotel
Delta Ottawa City Centre Hotel Ottawa
Ottawa Crowne Plaza
Address: 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
Phone Number:
Region: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotels in Ottawa
Price range (per night): RM479 - 804
Hotel Class:3.5 star (3.5*)
Reservation Options:
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