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Delta Ottawa City Centre

3.5 of 5
101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
Hotel amenities
Delta Ottawa City Centre
Ranked #37 of 62 hotels in Ottawa
3.5 of 5 stars 124 Reviews
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124 reviews from our community

    Trip type
Traveller rating
    20
    43
    28
    20
    13
Date Rating
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW

This hotel has been under renovation almost a year with no end in sight. Entrance is very hard to find and there are no bell staff. Rooms are modern and clean. Dining room is a brightly lit windowless featureless space that has an echo. It's an ok place but way overpriced. More

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Toronto, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 17 May 2012

Despite the construction all around the entire building, the staff and accommodations at this hotel were excellent. Friendly check in staff who made sure we were on a high floor away from the jackhammers, great room service, and the chef who called to check on my special request (allergy related). The club lounge, while small was immacuatey kept and breakfast... More

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Kingston, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 May 2012

I just returned from a conference that was held at the Delta, Ottawa which involved a 3 night stay. The hotel is still undergoing major renovations but it really isn't too much of an issue. The noise was minimal and although we had to walk around construction workers, the work really didn't disrupt the conference at all. The conference facilities... More

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corunna on
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 13 May 2012
2
people found this review helpful

When I booked my room I was told nothing about the hotel being under major renovations. I was very unimpressed when I arrived. I could only get into the hotel from one side of the bldg, the coffeeshop was not connected to the lobby so had to go outside, the tunnel to the lobby was dusty and cluttered, the restaurant... More

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34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 12 May 2012

If you need to be downtown and want to stay with a major hotel brand, then the Delta is safe but expensive choice. The lobby is under construction, but the rest of the hotel is fine. Prices for rooms are significantly more than other brands and the customer service is lack luster at best. The only plus, it's a great... More

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Toronto
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 7 May 2012

My husband and I stayed a couple of nights at the Delta Ottawa City Centre. The hotel was centrally located within walking distance of the Parliament buildings, many restaurants/bars and the Byward Market. Location was the best thing. The hotel is in the midst of a huge makeover and construction was everywhere around the hotel. The noise of jack hammers... More

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See 3 more reviews by GusToronto for Ottawa
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 May 2012

I stayed at the Delta Ottawa City Centre for two nights. I was only at the hotel for sleeping because I was out all day, so I can't really review the service. When you first walk into the hotel, you're greeted by a dusty construction site which isn't the best first impression, but I know the hotel is undergoing renovations.... More

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Toronto, Canada
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

First let me say that I'm a Delta Platinum member, who stayed at 90% of all Delta hotels in Canada. for that level you must have 15 stays or 30 rooms nights the previous year, so I am familiar with the brand. I stayed here for 1 night after going to the Ottawa playoff hockey game. Like all my stays... More

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Markham, Canada
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 23 April 2012

This was a nice hotel that we got on a Travelzoo deal. The location is great. The bellhop and doorman services were great! At the time (September 16-18, 20011), the hotel was undergoing renovations so the lobby was not the best but the rooms were fine. We had trouble the first night as we were placed in a room across... More

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krgrant, Manager at Delta Ottawa City Centre, responded to this review
30 April 2012

Dear Valued Guest, Thank you for you taking the time to review us on TripAdvisor. We appreciate your feedback. I am really happy to hear you enjoyed your view and your stay. I am however very sorry that your anniversary was disrupted by other guests in our hotel and that it took having to ask for a manager to have... More

Mississauga, Canada
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 23 April 2012

My first trip back to the Delta in a long time,and pleased to see it is undergoing a major renovation. I stayed in one of the newly renovated rooms.Very comfortable, and chic. About my only complaint was the new wired internet connection didn't work, but this was a non-issue as teh wireless internet was fast, responsive, and free. While the... More

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krgrant, Manager at Delta Ottawa City Centre, responded to this review
30 April 2012

Dear Valued Guest, Thank you so much for your great review on TripAdvisor. Guest comments are what keeps us fresh and our industry competitive. Our policy with guest folio's being slipped under the door was revised. Guests enrolled in our Delta Privilege Program and our guests who request this service do receive the bill under their door prior to check... More

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Additional Information about Delta Ottawa City Centre

  • Ottawa Crowne Plaza
Address: 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
Price range (per night):* RM510 - 833

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