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BEST WESTERN PLUS Victoria Park Suites

2.5 of 5
377 O'Connor Street, Ottawa, Ontario K2P 2M2, Canada
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BEST WESTERN PLUS Victoria Park Suites
Ranked #4 of 62 hotels in Ottawa
4.5 of 5 stars 173 Reviews
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173 reviews from our community

What travellers say about this hotel
  • Continental breakfast(4)
  • Elgin street(4)
  • Front desk staff(4)
  • Parliament building(3)
  • Short walk(3)
Traveller rating
    90
    63
    17
    1
    2
Only show reviews for Family (45) | Couples (43) | Business (34)
Date Rating
Lighthouse Cove, Ontario
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 24 May 2012 NEW

We chose this hotel because we had a coupon from the hotel chain for a free stay. I tried to book online for two nights at this hotel but it showed no vacancy for the 2nd night, a Saturday. A direct call to the hotel revealed that there was availability for the Saturday night but because we wished to use... More

Was this review helpful? Yes
VictoriaParkSuites, Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review
27 May 2012

Dear Guest, Thank you for choosing Best Western PLUS Victoria Park Suites. We are delighted to know you enjoyed your stay with us and I'm happy you were able to share your tip on calling the Front Desk if online is not available. Normally, free parking is only provided with the CAA rate and when the card is shown, but... More

Caledon, Canada
1 review
5 of 5 stars Reviewed 24 May 2012 NEW

As a business traveller my work has had me travelling across Canada for 10 years now. I have stayed in nearly every brand out there. Some were very good and others not so good. One thing for sure is I have never been disappointed when I go to Ottawa and stay at the BW Victoria Park Suites. The location is... More

Was this review helpful? Yes
VictoriaParkSuites, Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review
27 May 2012

Dear Guest, Thank you for choosing Best Western PLUS Victoria Park Suites. We really appreciate you taking the time to share your comments. Our staff follow Trip Advisor closely and your comments have put smiles on many faces. Thank you for being loyal to our hotel. We look forward to seeing you again soon! Amanda Craig Front Office Manager More

Top Contributor
61 reviews 61 reviews
Reviews in 33 cities Reviews in 33 cities
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

We really appreciated the hotel honoring our request for a quiet room. Clean hotel, excellent location within walking distance to all landmarks, etc. Breakfast v v good (eggs, sausage, fruit, etc, good brand coffee and Tazo tea). Complimentary soap/shampoo in rooms Bath & body works brand. Restauant close by was shawarma king (so good!). Tv large screen flat. Parking $17... More

Was this review helpful? Yes
VictoriaParkSuites, Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review
27 May 2012

Dear Guest, Thank you for choosing Best Western PLUS Victoria Park Suites. Thank you for taking the time to share your comments. We are so happy to hear you enjoyed your stay with us and we look forward to seeing you again soon! Have the BEST day! Amanda Craig Front Office Manager More

Ottawa
1 review
5 of 5 stars Reviewed 21 May 2012 NEW

I booked this hotel at the last minute online and then checked in an hour later without any issues. The room was clean, large queen bed, big flat screen tv, kitchenette with microwave, bar fridge, coffee maker, plates, cups & cutlery if you want to prepare food in your room. Nice bathroom; I loved the Bath and Body Works products!... More

Was this review helpful? Yes
VictoriaParkSuites, Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review
27 May 2012

Dear Guest, Thank you for choosing Best Western PLUS Victoria Park Suites. We appreciate that you took the time to share your experience here on Trip Advisory. I am happy to hear that you enjoyed our hotel and your room. We do hope you get a chance to enjoy our breakfast on your next stay and see why it is... More

Nairobi, Kenya
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 19 May 2012

I love best western, especially the small family owned hotel chains. And this one is no disappointment. Quiet, silent and small enough to hide. This hotel is a little far from the Business Centre and is good for those looking to hide in this small town. Good and fast internet, good food and very good conference facilities. And it still... More

Was this review helpful? Yes
VictoriaParkSuites, Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review
27 May 2012

Dear Guest, Thank you for choosing Best Western PLUS Victoria Park Suites. Thank you also for the kind words you left on Trip Advisor. We do pride ourselves on being a hidden gem in the Nation's Capital and we are happy to hear you enjoyed some serenity while you stayed with us. We look forward to seeing you again! Amanda... More

Saskatoon, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 May 2012
4
people found this review helpful

I usually try to stay at this hotel when in Ottawa. Staff were again very friendly, the rooms are well equipped. The cookies are a nice touch. The location is convenient and there are a lot of restaurants in the area and it is a short walk into the downtown area. The breakfast area was recently remodeled. A typically continental... More

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VictoriaParkSuites, Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review
11 May 2012

Dear Guest, Thank you for your kind words. It is always an honour to hear that a guest has enjoyed their stay. We strive to make every experience a positive one. We look forward to seeing you again when you return to Ottawa. Sincerely, Rachel Kooyman Hotel Manager More

Montreal
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

We stayed for one night for a "business/couple trip" at this hotel. We booked it mainly because of its good reviews and renovated rooms. PROS : 1) Great staff, very helpful : accommodated us with a quiet room and late check-out 2) Quiet location 3) Close to touristy areas (although we didn't visit those, they looked close according to the... More

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VictoriaParkSuites, Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review
11 May 2012

Thank you for choosing Best Western PLUS Victoria Park Suites and thank you for taking the time to share your comments on Trip Advisor. We appreciate your kind words about our staff and location. These comments are motivating to our employees, thank you. I am sorry to hear that you found some discrepancies in the hotel. I am not sure... More

Canada
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

Although the hotel is quite nice, we did experience hot water issues in our first room. They moved us the next day, but the same hot water problems persist. You have to run the tap for about 15 minutes before you get any hot water. For the next person showering it runs into the same problem over and over. The... More

Was this review helpful? Yes
See 3 more reviews by chimo5 for Ottawa
VictoriaParkSuites, Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review
11 May 2012

Dear Guest, Thank you for choosing Best Western PLUS Victoria Park Suites. We appreciate you taking the time to share feedback on your experience. I am sorry to hear about the discrepancy you experienced with hot water. This is not a commonplace issue for our guests. I invite you to contact me personally to discuss this and I would appreciate... More

1 review
5 of 5 stars Reviewed 30 April 2012

I enjoyed a 5 star accommodation and service for a very reasonable cost. They provided a home away from home to my family. The staff who made our stay worthwhile is hard to find. I definitely will book my next visit to the city. More

Was this review helpful? Yes
VictoriaParkSuites, Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review
11 May 2012

Dear Guest, Thank you for choosing Best Western PLUS Victoria Park Suites. We appreciate the time you took to post such a nice review on Trip Advisor as well. Our staff will be thrilled to know that you consider us your "home away from home." We look forward to seeing you again soon! Best regards, Amanda Craig, Front Office Manager More

Toronto
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 29 April 2012

I’ve recently stayed at Best Western Victoria Park, Ottawa. The Trip Advisor reviews have already described the rooms accurately. I agree with all those hotel guests saying that it was clean, comfortable etc. I would like to add though that the staff was great and professional despite their young age. I don’t remember all of their names, but Amina, Rebecca,... More

Was this review helpful? Yes
VictoriaParkSuites, Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review
11 May 2012

Dear Guest, Thank you for choosing Best Western PLUS Victoria Park Suites. We appreciate that you took the time to commend our staff on Trip Advisor. They are truly our greatest asset and we are very proud of our team. They will be so happy to see your kind words. Thank you again and we look forward to seeing you... More

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Additional Information about BEST WESTERN PLUS Victoria Park Suites

  • Best Western Ottawa
  • Ottawa Best Western
Address: 377 O'Connor Street, Ottawa, Ontario K2P 2M2, Canada
Price range (per night):* RM351 - 833

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BEST WESTERN PLUS Victoria Park Suites
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