This is a great hotel if you are on a budget or even if you are not. I cannot comment on the food in the restaurant or the pool. What I can say is that we stayed for one night and had a room with 2 queen beds. The room and the hotel were clean and quiet. Our bathroom had... More

I had another stay at Macies in Ottawa in March. The hotel continues to be excellent - great, central location (it's 15 minutes or less to pretty much everywhere in Ottawa), clean spacious rooms and very helpful staff who can help with local recommendations. There's a small gym with pretty much anything you need for a good workout, including a... More

We are relocating to the Ottawa area and spent 5 nights at the Macies hotel. The staff at this hotel were fabulous. They went above and beyond their call of duty to provide myself and my partner with information about the Ottawa area, which made our apartment hunting experiences a little easier. They were always friendly and helpful- especially when... More

We stayed for a few hours after my mother was rushed into emergecy surgery at a local hospital. I called from home 6 hours away on an early January afternoon and made the reservation. The woman I talked to was very helpful and went beyond what was called for as my brain was evewrywhere but on our conversation. She told... More

I stayed here for 3 days while my wife was in the hospital. It is very close to Ottawa Civic and once they found out the purpose of our stay we were given a discounted rate. Service was fantastic and the rooms were very clean. I do not have a negative comment for the hotel at all. I ate 2... More

I recently had another stay at Macies Best Western when I was in Ottawa visiting family. The rooms are very good - clean, spacious, and well appointed (the internet connection is easy and very fast). The location is very good - access to the main highways is convenient and it's so quick to get from the hotel pretty much anywhere... More

I recently stayed at this hotel for the first time for 4 nights this week and I don't know how anyone could find anything wrong here. The hotel room was very nice and spotlessly clean, the staff were all helpful and friendly, the location was ideal and the room service food was great. As a non-smoker I was on the... More

We were just there overnight and leaving before breakfast for the airport. The room was comfortable and clean and nicely appointed. Most of all the gentlemen staffing the front desk were very courteous and helpful. More

Nine of us stayed there for the Thanksgiving weekend, to join in on family festivities in the west end of Ottawa. Clean, comfortable and all around pleasant. Heard that the line-up for breakfast was very long on Sunday, so we got a recommendation (from another guest) for what turned out to be a great bagel place. The place is surrounded... More