The location of the hotel, is wonderful, right near everything. The employees, as always were beyond professional, helpful and friendly. You called the operator? they addressed you by name. The valet was a bit overwhelmed, with the volume coming in, there really should have been 2 or 3. we didnt wait long though, and he brought our bags right in.... More

We recently spent two nights at the Fairmont Chateau Laurier Hotel .The location is amazing ,right next door to the parliament buildings .We could walk anywhere close by ,to the market ,the canal or the parliament buildings . The service we recieved was nothing but perfect .Professionalism at its best . The hotel really is a beautifull sight inside and... More

The Chateau Laurier in Ottawa was site for my stay while n Ottawa on Sunday May 13th. The first thing I noticed is there was no doorman or bell person to help one with the luggage. Even when I walked into the lobby there were none present. At check-in the second incident occurred ,which again clearly shows poor policies and... More

I'm always amazed by the Fairmont service quality. The Chateau Laurier was a wonderful getaway. Well worth the premium price. More

We stayed her for two nights in September of 2010. The hotel is in a great location, close to the market, Rideau Centre, Parliament Buildings, and NAC. However, the rooms need some work. We found the rooms a little dated. When we got to our room there was a musky smell in the room, and when we looked around it... More

Historical... yes... tired old furnishings... for the price, would hope for more than what I received. Staff was friendly. Not overly friendly and helpful but not stuck up and unhelpful either. Average average average... But for the price would you expect average? More

Ottawa's signature hotel, the Chateau Laurier, is one hundred years old this year, and has linked its anniversary to that of the Titanic sinking because the entrepreneur who commissioned the building, Charles Melville Hays, died on the doomed ocean liner on his way back to Canada to attend the hotel's opening. The anniversary, and its Titanic link, were being observed... More

This hotel is a classic. 100 years old this year. It is close to Parliament, the National Gallery and the Byward Market to name a few. You can rent a bike and tour the many bike paths. The rooms are smaller than you would expect for a modern hotel which is the compromise you make for historic nature of the... More

What a WONDERFUL stay we had this past February! My husband had a meeting at Parliament Hill and left my daughter (age:1) and I to explore on our own and boy what a time we had. First when we arrived got an awesome Gold Floor parking spot (which the room was a surprise for myself), we checked in at the... More