Quality Hotel Downtown Ottawa (Canada): See 208 Reviews and 83 Photos

Also Known As:: Quality Inn Ottawa; Quality Hotel Ottawa

Address: 290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada

Region: Canada > Ontario > Ottawa

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access

Hotel Style:

#24 Family Hotels in Ottawa

#26 Business Hotels in Ottawa

Price range (per night): RM368 - 514

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: When you stay at The Quality Hotel Downtown Ottawa you really have the best of everything - the convenience of a great location and outstanding value with comfortable and spotlessly clean guest rooms with brand new 32" LCD flat screens As the closest hotel to the University of Ottawa campus, the Quality Hotel Downtown Ottawa is also just steps away from popular attractions such as the National Gallery, the ByWard Market, Parliament Hill, Rideau Canal and Rideau Centre shopping mall, and many other tourism hot spots to enhance your experience! ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Otel, Olotels, Cheap Tickets, Priceline, Tingo, HotelsClick and Hotels.com so you can book your Quality Hotel Downtown Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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208 reviews from our community

See which rooms travellers prefer - 33 traveller tips

Zan11

Niagara Falls, Canada

Senior Contributor

34 reviews

17 hotel reviews

Reviews in 18 cities

15 helpful votes

“No major complaints”

Reviewed 16 June 2013 NEW via mobile

Stayed at this hotel with a few of my friends in a big group at the end of April. Location is good and the hotel is clean, and location is awesome!! The Don Cherrys in the lobby was also very good for breakfast. There were a few minor problems that came along the way. The elevators were really slow during... More

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Dear Guest, Thank you for your fabulous review regarding your recent stay at the hotel! Our location, cleanliness and value for money are excellent and are reasons why our guests keep coming back. During high hotel occupancy, our elevators will be slower than normal and I do apologize for this. There are stairs located at the end of each hallway.... More

Philip1888

Huddersfield, United Kingdom

29 reviews

22 hotel reviews

Reviews in 24 cities

10 helpful votes

“Just ok”

Reviewed 10 June 2013

Couldn't really recommend this hotel. We stayed for one night and that was enough. Breakfast was included (we were on a coach trip) but it was very basic and crowded because there was also a school trip staying there. It was like a rugby scrum. We were on the 16 floor: only 2 elevators and someone thought it was funny... More

Dear Guest, Thank you for taking the time to post a review on TripAdvisor. Our goal is always to exceed guest expectations and it’s obvious from your “Just OK” review that we did not. I’m truly disappointed that other guests disturbed your stay and I would appreciate the opportunity to speak with you directly. I can be reached at 613-789-7511.... More

Jigz82

Stamford, Connecticut

Reviewer

4 reviews

“Not as expected, but the location is great... Housekeeping is not at par!”

Reviewed 6 June 2013

I recently stayed at this hotel with my wife during June 1st week of 2013 for 2 nights for a business trip. I am from US and booked a queen bed room. The room size was decent for 2. With the per night rate, per my experience if you request for microwave or refrigerator, it's provisioned. Here they charge rental... More

See 3 more reviews by Jigz82 for Ottawa

Dear Guest, Thank you for your review regarding your recent stay in one of our Traditional Rooms. Should you require a microwave / refrigerator on your next stay, our Business Rooms do include these amenities. I’m pleased that you enjoyed our awesome location and the great value you received for the price. Our Front Desk normally has a small stock... More

Ali S

Burlington, Canada

Contributor

13 reviews

12 hotel reviews

Reviews in 11 cities

18 helpful votes

“Good location”

I stayed here for 3 nights in May for business. I was upgraded to a business-level room (higher floor, has a microwave/mini fridge). I found it pretty quiet in the room, even though there seemed to be a few large student groups staying there at the same time. The bed was really comfortable and there was a pullout couch with... More

Was this review helpful? Yes 1

Dear Guest, Thank you for your awesome review! Our location is excellent – park your car and walk everywhere you want to go (museums, attractions, shopping, outdoor market and artisan booths, trendy restaurants, Ottawa University, etc.). Thank you for being a Choice Privileges member and I’m pleased you enjoyed your complimentary 2 p.m. check-out time. I appreciate your kind comments... More

leimzeta

Toronto

1 review

1 helpful vote

“Clean and close to everything!”

Reviewed 4 June 2013

We picked this hotel through reviews here. Was a little worried because pets are allowed here and the last thing we need is not have a good sleep because of dogs barking, cats meowing etc. Infront of the hotel is an LCBO so we were worried about drunks milling around. I am happy to say NONE of those happened. It... More

Dear Guest, Happy 11th Anniversary to you and your husband and thank you for choosing to stay at the Quality Hotel! The hotel is perfectly situated as there are so many things to see and do all within a short walking distance (shopping, museums, artisan booths, fruit and vegetable market, restaurants, etc.). I will certainly forward your kind comments to... More

Superstrut

Quezon City, Philippines

Senior Reviewer

8 reviews

8 hotel reviews

Reviews in 7 cities

4 helpful votes

“Average but good location”

Reviewed 2 June 2013

Rooms are spacious and average. The bathroom is not the best but it's clean. I consider it a bit pricey for the amenitites they have. Breakfast is not even available. It's a place to stay for the night, perfect for those who really would spend the entire day touring Ottawa. It's walking distance to the tourist spots, the byward market,... More

Dear Guest, Thank you for taking the time to post a review regarding your stay last September. The hotel is a perfect base for sightseeing as we are within a short walking distance to the Rideau Centre (180 stores and services) and the historic Byward Market which is Ottawa’s number one tourist attraction (local farmers' market and artisans with over... More

islandhopper72

Calgary, Canada

Top Contributor

78 reviews

34 hotel reviews

Reviews in 31 cities

214 helpful votes

“Clean rooms but minimum standards overall...”

Reviewed 31 May 2013

I survived the horrifying parking garage here (LOW ceilings and had to drive around too long in the dungeon to find a spot. You have to pay the P-Parking machine right away ($16 for 24 hours) or else you get ticketed or towed. I opted to take the stairs up to the lobby and it spat me out into the... More

Was this review helpful? Yes 2

See 2 more reviews by islandhopper72 for Ottawa

Dear Guest, Thank you for your review. As you may not be aware, the parking garage attached to the hotel is managed by another company. Because of your comments, I will be walking the garage levels to ensure there is adequate signage for our guests directing them into the hotel and not onto the street. Our guests certainly enjoy our... More

lovekin40

Toronto, Canada

19 reviews

Reviews in 13 cities

17 helpful votes

“LONG WEEKEND GET AWAY”

Reviewed 21 May 2013

Family of 4 stayed at this hotel for 2 nights, booked online as they were having a special $99/room. If you are looking for a hotel that is in the downtown area and you just plan on sleeping there then I would recommend this hotel as it is withing walking distance to Parliment buildings, Byward Market and near highway exits.... More

Was this review helpful? Yes 3

Dear Guest, Thank you for taking the time to post a good review regarding your family’s recent stay at the hotel. I appreciate your kind comments regarding our Team Members as they genuinely want to ensure that our guests have a fantastic stay. The hotel is a perfect base for sightseeing as we are within a short walking distance to... More

Winterfp11

Collingwood, Canada

14 reviews

5 hotel reviews

Reviews in 8 cities

6 helpful votes

“Walking distance to everything we needed or wanted.”

Reviewed 7 May 2013

We had a pretty great trip to Ottawa and stayed at Quality hotel for the first time through a hotwire deal. We got an amazing price. Pros: Clean, comfortable beds, average rooms, friendly and helpful staff, right downtown and close to everything, found free parking a couple roads up Cons: could use a little bit a refreshing decor-wise, some pillows... More

See 5 more reviews by Winterfp11 for Ottawa

Dear Guest, Thank you for taking the time to post an excellent review regarding your recent stay at our hotel! Our goal is always to exceed guest expectations and I’m pleased that our Team Members quickly accommodated your requests. The Quality Hotel is fantastic value for your money AND we are located in the heart of downtown -- within walking... More

Dave S

Oakville, Ontario, Canada

2 reviews

Reviews in 2 cities

“Clean. Great staff. Awesome location.”

Reviewed 29 April 2013 via mobile

We came to Ottawa for a family funeral. I called this hotel and talked with the manager Rodney. We told him our circumstances and He gave us a great rate. The rooms are very clean and the staff are great. We had a noise issue with a big hockey tournament durning the first night. On our check out we talked... More

Dear Guest, You have my sincere sympathies on the loss of your loved one. I’m very pleased that our Front Office Manager, Rodney, was able to assist you during this sad period in your life. At the Quality Hotel, you will definitely find caring, compassionate and professional Team Members who are at your service. Thank you for your review and... More

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Quality Hotel Downtown Ottawa Reviews, Ottawa

Quality Hotel Downtown Ottawa

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