Pros - Great location - Friendly Staff - Good Room Cons - No complimentary breakfast - Tight Parking $15 for 24 hours - Only double size beds (not double queens) Tips - Don't bother going to the underground parking, it's very tight esspecially for big cars. It is also a DEAD END after B3. Head to the aboveground parking, garage... More

I have been to this hotel twice- In September 2010 and again in September 2011. Ottawa is a small town, and if you need closeness to most of the business amenities, and still want the silence, this is a good place. Courteous staff who remembered my name a year after I had been there last, the hotel is serene even... More

Our team was in Ottawa for the Ontario Cup May 11 to May 13th 2012. We stayed at this hotel because other club teams were already booked there and we decided to all stay together. This hotel needs to be updated as well as a referb of the rooms. Although the rooms were clean and the staff was wonderful and... More

This hotel is tired and needs a good refurb. The washroom in my room had chips in the tub and the vanity which were painted over, you can only paint doors so many times. The room was cleaned very well. You feel isolated in the parking garage and and I didn't see any cameras or Security call buttons. If you... More

Enjoyed our two-night stay here, hotel was within walking distance of Byward Market and Downtown Ottawa. Rooms are comfortable, could use a bit of updating but were an excellent value. Wifi at the hotel was great, found it really easy to connect to and fast as well! Very friendly staff. Only things to be aware of are a very ancient... More

I can't say enough about this hotel. Checkin wasd prompt room was clean and staff were very helpful More

Internet sucks! Very spotty, slow .... Not good for doing business work. Hotel is quite old and run down (my sheer curtains have a huge rip In them to admire the downtown through). All and all - nice staff, they keep the place clean - but as a frequent traveller to Ottawa ..... Avoid this hotel, the homeless on the... More

Have stayed here 4 times and can say it is a clean and comfortable property, with a location that can't be beat. Very friendly customer service and very accomodating, especially as I travel with my dog - they don't even charge a fee and remember us each time we come. I have gotten amazing deals on this hotel through travelocity... More

This hotel features clean, well-equipped rooms with comfortable beds and a host of free services: newspaper, faxing and photocopying, wireless Internet. Parking was reasonably priced and the location was close to ByWard market and other Ottawa attractions. The neighbourhood does attract a few of the down-and-out type, but seemed totally safe. The staff were very friendly and helpful. I was... More