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All 62 Ottawa hotels »

Southway Hotel & Conference Centre

3.0 of 5
2431 Bank Street, Ottawa, Ontario K1V 8R9, Canada
Hotel amenities
Southway Hotel & Conference Centre
Ranked #5 of 62 hotels in Ottawa
4.5 of 5 stars 83 Reviews
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83 reviews from our community

    Trip type
Traveller rating
    52
    14
    12
    2
    3
Date Rating
Oakville, Ontario, Canada
1 review
5 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

The Southway Inn in Ottawa, Canada must be one of the few good independent hotels left in the Nation's capital. The staff is always excellent and available; service is quick and competent and the hotel is always welcoming and very well maintained. The rooms are well equipped (Fridge / microwave / etc.); the restaurant is very good and hotel amenities... More

Was this review helpful? Yes
Kristine Hillis, Public Relations Manager at Southway Hotel & Conference Centre, responded to this review
26 May 2012

Thank you for taking your time to review us on Trip Advisor. We are pleased to be your hotel of choice when visiting Ottawa. We look forward to your next stay , and appreciate your positive comments. Warm Regards, Kristine Hillis More

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

I attended a small, 4-day conference at the Southway. The facilities were ideal for our needs (we used their large rooms and all the boardrooms). Both the hotel and the banquet staff were friendly and exceedingly helpful. The rooms were nicely decorated and very comfortable. The meals at Shallows Restaurant were excellent (especially the soup...and the fish & chips). Negatives?... More

Was this review helpful? Yes
Kristine Hillis, Public Relations Manager at Southway Hotel & Conference Centre, responded to this review
26 May 2012

Thank you for taking your time to review us on Trip Advisor. We are pleased to hear of your positive experience with our conference facilities. Your review has been shared with all staff members. As for the Continetal breakfast we have added a few more healthier choices with the addition of yogurt and whole fresh fruit to ensure a healthier... More

British Columbia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

I was pleasantly surprised by this Inn because people seemed surprised I would stay there. It is close to the airport, close to things you might need at the last minute and the hotel had a decent restaurant especially for breakfast. It was quiet and the room was spacious and comfortable. I would definitely stay again, More

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See 2 more reviews by crazycycler for Ottawa
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 May 2012
2
people found this review helpful

I recently had the pleasure of staying at the Southway while on business. Other Hotels should attempt to set their standards to the same level. Upon arrival I was greeted with a warm welcome and the appropriate amount of information about the hotel/area. I found an exceptionally clean room, the bathroom shined, pre set to a comfortable temperature. I contacted... More

Was this review helpful? Yes
Kristine Hillis, Public Relations Manager at Southway Hotel & Conference Centre, responded to this review
26 May 2012

Thank you for taking your time to review us on Trip Advisor. What a review. We are pleased to hear that you enjoyed your stay , and look forward to welcoming you back in the future. Warm Regards, Kristine Hillis More

Cambridge
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 30 April 2012
2
people found this review helpful

I stayed at Southway Hotel on April 28/12 for one night while on business in Ottawa. I was very impressed with the layout of the lobby. Very nicely decorated & very inviting & very clean. The front desk staff were welcoming, accomodating & very plesant. My room was large, impeccably clean & had all the immenities I needed & more.... More

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See 2 more reviews by happercamper for Ottawa
Iqaluit, Nunavut, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 April 2012
3
people found this review helpful

I am an insomniac and sleeping away from home is never a good experience. The bed was so comfortable that I felt like I was floating on a cloud. I actually slept most of the night. I will stay there again. More

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Cornwall, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 April 2012
4
people found this review helpful

We have just visited Ottawa to attend medical appointments and stayed at the Southway Inn while we were there. We found the room to be large, well-equipped and very quiet. The staff was friendly and courteous and a request for more towels in the room was answered within minutes. I will definitely stay at this hotel again. More

Was this review helpful? Yes
Kristine Hillis, Public Relations Manager at Southway Hotel & Conference Centre, responded to this review
18 April 2012

Thank you for your review on Trip Advisor. We are happy to hear that you enjoyed your stay, and that all of your requests were taken care of. Your kind words have been shared with all staff members. Best Regards, Kristine Hillis More

Brampton, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 27 March 2012
3
people found this review helpful

I was in Ottawa visiting family/friends in mid March - opt for hotel room since my daughter's house is a smoking place. My room @ The Southway Inn was terrific - modern, very clean and well decorated - it was huge and very pleasant. It was very quiet - a plus for me! I will definitely be a guest sometime... More

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See 3 more reviews by hadthetimeofourlives for Ottawa
Victoria, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

Had stayed before and selected this trip for departure from airport. Hotel had shuttle and trip was minutes. The room was large, well furnished, clean, and quiet. The bonus was breakfast part of weekend special. The staff were friendly, and ready to help. The Shallows restaurant was very high quality, with number of choice selections. Very good value, I would... More

Was this review helpful? Yes
Kristine Hillis, Public Relations Manager at Southway Hotel & Conference Centre, responded to this review
3 April 2012

Thank you for taking your time to write a review on Trip Advisor. We are pleased to hear that you enjoyed your stay. Your positive words have been shared with all staff members. We look forward to welcoming you back in the future. Warm Regards, Kristine Hillis More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 March 2012
2
people found this review helpful

We just held six days of meetings at the Southway with 20+ guests from across the Arctic staying at the hotel. From check in to meeting support and catering we could not ask for better. The staff also helped with unexpected last minute requests such as a catered lunch for 15 with 90 minutes' notice. Our visitors really appreciated the... More

Was this review helpful? Yes
Kristine Hillis, Public Relations Manager at Southway Hotel & Conference Centre, responded to this review
3 April 2012

Thank you for taking your time to review us on Trip Advisor. I always enjoy reading reviews like this one. We are pleased to hear that your meeting was a success, and that our staff were accommodating. Your review has been shared with all staff members. On behalf of the General Manager we wish to extend our sincere gratitude for... More

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Additional Information about Southway Hotel & Conference Centre

  • Southway Hotel Ottawa
Address: 2431 Bank Street, Ottawa, Ontario K1V 8R9, Canada
Price range (per night):* RM497 - 605

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Southway Hotel & Conference Centre
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