The staff were great. They did forget to punch in a wake-up call one morning but said sorry with a free breakfast.
Speaking of... the restaurant is well priced and has very good food.
The beds are adjustable (by air I think) with a remote control from one side of the king to the other side. No matter how much...
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The rooms are small and cramped with a very chemical cleaner smell. They only have 2 elevators which are small and slow, resulting in long wait times. The pay-per-view choices were very limited. Overall it is an average hotel at a high rate. Parking is also not free at $18 per night.
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Good day,
My name is Patrick Quirouette, General Manager for the Radisson Ottawa Hotel. I wanted to take the time, and thank you for your feedback.
I am sorry to hear that we failed to deliver a less than memorable experience during your recent stay with us. We just completed our property improvement plan which unfortunately can leave what I...
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I visited Ottawa with a friend in February. It was a last-minute decision - we booked the hotel a couple days before leaving when there was very limited availability. We got a reasonable nightly rate. The staff were efficient, though not tremendously outgoing. I got the feeling this was more a business hotel and staff weren't used to recommending sights...
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Good day,
My name is Patrick Quirouette, General Manager for the Radisson Ottawa Hotel, and I wanted to thank you for taking the time to share your comments about your recent stay with us.
A lot has taken place at the hotel since your stay with us in February 2012. We have just completed the first portion of our property...
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The staff at this hotel were fantastic; more than accommodating. The restaurant was great too. Our only disappointments were the take-out box on the windowsill and the dirty rag hanging in the shower.
I wouldn't splurge on the place but we were well taken care of and that really made our trip.
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Good day,
My name is Patrick Quirouette, General Manager for the Radisson Ottawa Hotel. I wanted to thank you for taking a few minutes posting your feedback of your recent stay with us. It's with these types of comments that we are able to fine tune our operation and make it great.
Please feel confident that I will peronally look...
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This was my first visit to this hotel and my first visit to Ottawa. The hotel rooms are being renovated and was worried it would be too noisy but I never noticed, I also liked the location.
I checked in with Peggy and I have to say she was probably the best front desk person I have ever dealt with....
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Good day,
My name is Patrick Quirouette, General Manager for the Radisson Ottawa Hotel. I wanted to personally thank you for posting comments about your recent stay with us.
Ensuring that our valued guests leave 100% satisfied is our number goal, and I was thrilled to hear that Peggy played a role in complimenting your stay in Ottawa. I hope...
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A upscale hotel that runs out of hot water at 8:30 p.m. on a Saturday night...not impressive..not to mention that there is no mini fridge in the room.
The sleep number bed didn't amount to a hill of beans for me..I would think for something like this feature you would need more than (1) night to appreciate the bed...we checked...
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Good day,
My name is Patrick Quirouette, General Manager for the Radisson Ottawa Hotel. I wanted to thank you for sharing your thoughts regarding your recent stay with us. This type of constructive feedback is crucial to the improvement of our operation, and I will make it a top priority of mine to find the cause of your inconvenience.
As...
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I stayed at this hotel 4 nights on business. The front desk staff were all very friendly and helpful with suggestions on places to eat and things to see. The hotel is going through renovations right now (Mar 2012) but I didn't find the work disruptive. The location is a 15-20 minute walk from the restaurant core of downtown Ottawa...
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Good day,
My name is Patrick Quirouette, General Manager for the Radisson Ottawa Hotel. I wanted to sincerely thank you for your feedback on TripAdvisor. We are constantly on a continuous mission to improve our product, and deliver memorable guest experiences.
Thank you very much for staying us, and we hope to be your home away from home upon your...
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We stayed for a night not long ago and were very frustrated when arriving as we booked a room with 2 double beds and all they had available at the time (after 4:00) were queen and king....not a great feeling and I didnt want to have to pay more than what I booked for. After having to wait in lobby...
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Good day,
I wanted to personally take the time and thank you for your recent feedback on TripAdvisor. I am very sorry to hear that we failed on delivering a pleasent experience at the hotel. It's by receiving this type of constructive critisism that we are able to continuously able to improve our services.
As you noticed we are currently...
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I stayed here for one night recently while preparing to move out of Ottawa and could not believe, given that this hotel is not that old, how thin the walls were and how easily the sound travelled from the next room...With the first room I tried, The person in the next room had their TV on as I was arriving...
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Good afternoon,
Thank you for sharing your comments about the Radisson Ottawa Hotel. I am very sorry for the inconvenience you experienced during your last stay with us!
I wanted to let you know that we aree currently in the midts of a property improvement plan that will address most of the issues you have brought forward. We are sheduled...
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This was probably a nice hotel at one point, but it's obvious the current owners are mostly interested in short term benefits. The maintenance of the hotel is quite poor and consists mainly of fixing problems day to day rather than long term investments.
I have stayed there on many occasions, as this was the preferred hotel of my employer....
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Dear valued guest,
Thank you for sharing your thoughts on your recent stay with. I wanted to persoanlly apologize for the experience you had at the Radisson Ottawa Hotel Parliament Hill during your last visit. I can assure that the items listed will be thoughougly looked into, and addressed.
I did want to share with you that our owners will...
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