Just stayed at the Westin, booked direct from Starwood website. The check in was quick and the associate was very friendly and cared much for her job and the satisfaction of the guest. They had some flavored waters in the lobby which was nice touch. Also they have sports wear u can rent for a workout if needed. Lobby looks... More

I needed a hotel for a last-minute business trip and the Westin was the only one available. I'm not sure why, because I thought it was a very nice hotel. It was modern, clean, the rooms were spacious and bright. It's in a good location, near the center of Ottawa and the parliament buildings. The staff at the hotel was... More

This hotel was very nice. It was located right around the corner from the parliament buildings, and was walking distance to a lot of things. It was also connected to the Rideau Center, which you were able to access from inside the hotel, very convenient. Originally, we got one room, but we were picked as the "Guest of the day"... More

We were here for four days and it was great. The rooms were very comfortable,large beds,great pillows,super clean. our view was of the canal and parliment buildings. Two blocks to byward market which is a must. Also attatched to the convention centre and an extremely large mall,also attatched, no need to brave any weather to go shopping. The staff was... More

This hotel is better then the Chateau Laurier in my opinion. Rooms are very clean and are also very close to all the Downtown amenities including the conference centre. Underground parking is available. Location is a 7 minute walk to the Parliament buildings, 2 min to the locks and is connected to the Rideau Centre.

I was very pleased with this hotel. Although I came here to attend a conference, I brought my wife and child, too, so it was both business and pleasure. The valets and front desk staff were professional, friendly and informative. The elevators are touted as being the first of their kind in Canada: with these "smart" elevators, you type in... More

I have been trying for quite a few trips to Ottawa to find an hotel to my liking. I finally did at the Westin! It is very nicely located even if I missed the parking entrance the first time ! Front desk service was really excellent. I was travelling solo and they offered me a corner room with a 180o... More

I've stayed at this property before as part of a financial industry conference that takes place at this property annually. Previously, the elevators have been the Achilles heel for this hotel, but this year I was delighted to discover that they have finally updated the elevator system. Now the Westin is a solid 4 star property. Rooms are spacious and... More

Great location near Byward Market and connected to Rideau Centre. Staff were excellent and offered a wonderful corner room as a Platinum upgrade. Appreciated staff getting in touch in advance in case of special requests. Self parking available in Rideau Centre (directly accessible from hotel driveway), much cheaper than valet parking offered by the hotel. Elevators were being renovated and... More