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The Westin Ottawa

4.0 of 5
11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada (Byward Market Area)
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The Westin Ottawa
Ranked #11 of 61 hotels in Ottawa
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740 reviews from our community

Traveller rating
    352
    230
    97
    46
    15
See reviews for
Families
147
 
Couples
186
 
Solo
59
 
Business
274
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 24 May 2013 NEW

No complaints about staff, service or rooms. Unfortunately they have installed a new elevator system and it needs to be uninstalled. No buttons - only the outside. They claim this system is more efficient. Not from my perspective. If the hotel is crowded be prepared for long waits and often when the elevator arrives it is full. Taking the stairs... More

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Toronto, Canada
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 May 2013

Just stayed at the Westin, booked direct from Starwood website. The check in was quick and the associate was very friendly and cared much for her job and the satisfaction of the guest. They had some flavored waters in the lobby which was nice touch. Also they have sports wear u can rent for a workout if needed. Lobby looks... More

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See 10 more reviews by CanJAD for Ottawa
Chicago
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 14 May 2013

I needed a hotel for a last-minute business trip and the Westin was the only one available. I'm not sure why, because I thought it was a very nice hotel. It was modern, clean, the rooms were spacious and bright. It's in a good location, near the center of Ottawa and the parliament buildings. The staff at the hotel was... More

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Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 12 May 2013

This hotel was very nice. It was located right around the corner from the parliament buildings, and was walking distance to a lot of things. It was also connected to the Rideau Center, which you were able to access from inside the hotel, very convenient. Originally, we got one room, but we were picked as the "Guest of the day"... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review
24 May 2013

Dear davhb221, Thank you for taking the time to review The Westin Ottawa! Our Front Office team works hard to ensure our guests are recognized, and I am delighted to hear that you enjoyed your upgrade as guest of the day. I am very happy to hear that you enjoyed your stay with us, and that we can look forward... More

ontario
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 9 May 2013

We were here for four days and it was great. The rooms were very comfortable,large beds,great pillows,super clean. our view was of the canal and parliment buildings. Two blocks to byward market which is a must. Also attatched to the convention centre and an extremely large mall,also attatched, no need to brave any weather to go shopping. The staff was... More

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Ottawa, Canada
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 7 May 2013

This hotel is better then the Chateau Laurier in my opinion. Rooms are very clean and are also very close to all the Downtown amenities including the conference centre. Underground parking is available. Location is a 7 minute walk to the Parliament buildings, 2 min to the locks and is connected to the Rideau Centre.

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See 34 more reviews by Gauthier613 for Ottawa
Toronto, Canada
Top Contributor
78 reviews 78 reviews
49 hotel reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 6 May 2013

I was very pleased with this hotel. Although I came here to attend a conference, I brought my wife and child, too, so it was both business and pleasure. The valets and front desk staff were professional, friendly and informative. The elevators are touted as being the first of their kind in Canada: with these "smart" elevators, you type in... More

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See 3 more reviews by ElectricalTraveller for Ottawa
Montreal
Top Contributor
55 reviews 55 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 May 2013

I have been trying for quite a few trips to Ottawa to find an hotel to my liking. I finally did at the Westin! It is very nicely located even if I missed the parking entrance the first time ! Front desk service was really excellent. I was travelling solo and they offered me a corner room with a 180o... More

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See 7 more reviews by GMforever for Ottawa
Vancouver, Canada
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 May 2013

I've stayed at this property before as part of a financial industry conference that takes place at this property annually. Previously, the elevators have been the Achilles heel for this hotel, but this year I was delighted to discover that they have finally updated the elevator system. Now the Westin is a solid 4 star property. Rooms are spacious and... More

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Ottawa, Canada
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
Reviews in 32 cities Reviews in 32 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 27 April 2013

Great location near Byward Market and connected to Rideau Centre. Staff were excellent and offered a wonderful corner room as a Platinum upgrade. Appreciated staff getting in touch in advance in case of special requests. Self parking available in Rideau Centre (directly accessible from hotel driveway), much cheaper than valet parking offered by the hotel. Elevators were being renovated and... More

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Additional Information about The Westin Ottawa

Also Known As:
The Westin Ottawa Hotel Ottawa
The Westin Ottawa Hotel
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin
Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Phone Number:
Region: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Ottawa
#3 Romantic Hotels in Ottawa
#10 Family Hotels in Ottawa
#13 Business Hotels in Ottawa
Price range (per night): RM477 - 1,327
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of the city, The Westin Ottawa is near Parliament Hill and the scenic Rideau Canal, historic sights and world-class shopping at the adjoining Rideau Centre. ... more   less 
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The Westin Ottawa
Show the lowest price for this hotel
Enter dates 1 night 2 nights
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