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Hotel Indigo

3.5 of 5
123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada (Byward Market Area)
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Hotel Indigo
Ranked #21 of 61 hotels in Ottawa
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394 reviews from our community

Traveller rating
    131
    175
    61
    19
    8
See reviews for
Families
59
 
Couples
153
 
Solo
34
 
Business
111
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW via mobile

Polite and helpful staff, comfortable rooms and decent location right in the business district and within a 10 minute walk of Ottawa's downtown tourist attractions. Hotel parking is a little pricey but you can save if you don't mind leaving your car in one of the lots a few blocks south. The central atrium of the hotel makes it feel... More

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Toronto, Canada
1 review
3 of 5 stars Reviewed 20 May 2013 NEW

Visiting Ottawa with two kids, we looked for a hotel located at walk distance from most points of interest,which will provide reasonable value for the price, and for room which will sleep 2+2, preferred in separate rooms. so we ordered 1 bedroom suite in Indigo. Room is clean and furnished in modern style, fully renovated. Location is just right. However...... More

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Zurich, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

I stayed here for one night during a business trip and was very happy with this hotel. Check-in was friendly and quick. The room seemed recently renovated and quite cozy. I was surprised to see hardwood floors, which i liked but i wouldn't want to know what it sounds like when there are noisy neighbours are upstairs. The room was... More

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berlin
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 12 May 2013

The hotel is located where the people only go to work. The hotel is therefore in the downtown area where there is nothing to do. Nothing. Ottawa is not the most exciting city in the world but not that far away you can find a couple of thi ngs to do in the Byward market or in Quebec on the... More

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Senior Contributor
49 reviews 49 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 5 May 2013

Hotel is downtown approximately a 10 min walk to the market and 5 min to Elgin. It is a very good location. The hotel rooms are spacious and modern, bathroom is roomy and the bed is firm and offers a quality sleep. The pool was under maintenance but the hotel offered a pass to the Elgin Hotel a couple blocks... More

Was this review helpful? Yes 1
Toronto
Top Contributor
77 reviews 77 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 23 April 2013

My family and I stayed here on a Friday night in April. Chose the hotel because they were on the PC point breaks list. What a steal for 5K points! We are regular visitors to Ottawa, so in comparison to other downtown hotels the Indigo is quite good. Location is very close to the Parliament buildings and Sparks st. Rideau... More

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See 4 more reviews by TOtravlr for Ottawa
Canada
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 16 April 2013

Stayed here 20 plus times and always found it to be an island of serenity in the Ottawa downtown area. Close to all the best shops and restaurants as well as within walking distance to most locations this is a great place to stay .

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Gatineau
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 15 April 2013

We recently stayed for a quick one-night romantic getaway. The staff at the front desk were very friendly and courteous - they had no problems giving us a late check-out. Our room was very nice and clean. It was uniquely decorated with laminate flooring and a whole wall with a large wheat field wallpaper. We had a mini-fridge, large HD... More

Was this review helpful? Yes 2
See 6 more reviews by sensfan12 for Ottawa
Winnipeg
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 9 April 2013

I recently stayed for 3 nights at the Hotel Indigo while on business. I enjoyed my stay and would return but would take care to ask for a room that was not adjoining another. The sound-proofing was not great and I was only too aware of the couple arguing in the next room. Room was well appointed and clean, but... More

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See 2 more reviews by FullMoon56 for Ottawa
IHGCare, Guest Relations Manager at Hotel Indigo, responded to this review
29 April 2013

Dear FullMoon56, Thank you for taking the time to complete a review on your stay. I am happy that you found the bed comfortable. Please accept my apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 April 2013 via mobile

Good value for money, good location downtown, kinda feels like you're renting someone's apartment! Staff are great, room is always ready on-time. The hotel has been refurbished so it's clean. Some rooms have a small fridge.

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Additional Information about Hotel Indigo

Also Known As:
Ottawa Hotel Indigo
Address: 123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada
Phone Number:
Region: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotels in Ottawa
Price range (per night): RM444 - 728
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel Indigo is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at Hotel Indigo enjoy our indoor pool, whirlpool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. Hotel Indigo Ottawa, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. Hotel Indigo Ottawa is ideal for business travelers since we're located just minutes from companies such as Bell Canada and NAV Canada, as well as many government offices. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, Phi Bistro & Bar where the food is fresh and the service is inspiring. ... more   less 
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