Some parts of this hotel need to be updated and renovated e.g. the bathrooms and the furnishings. However, the staff were very nice, there were some great touches in the room like fresh cookies and good coffee facilities. I slept very well. The location is excellent, close to the shops, restaurants and theaters. I did not get to try the... More

We just had a wonderful stay in rm 209 last night, and wanted to say thanks! We needed a spot out of the city that felt fun & funky, but not too personal (like a b&b), and yet definitely not a chain hotel. This was so perfect, we've already agreed we'll come back again. Our room overlooked the Avon river... More

We had the winter scape package, one night and a $100 towards the Mercer hall restaurant. The food was amazing and the drink selection was awesome. They infuse their own liquor. The staff was sweet and helpful. We stayed there before and we will again!

We spent last Friday night at Mercer Hall Inn using a gift certificate we received from friends for Christmas. We hadn't heard of Mercer Hall Inn before, so as a marketing tool the gift certificate did its job of getting us in the door. Parking is behind the inn (free for guests), but it's not the most convenient access on... More

We took advantage of the 'immerse' package to get away on a Sunday/Monday as a couple. the room was well-appointed and very comfortable. Some minor updates are needed (e.g. ceiling vent fans very noisy) but overall, we loved the location (able to park and then walk around downtown Stratford - love the shops)and the cookies when we arrived were a... More

We stayed for one night in a duluxe room which had a jacuzzi and a fireplace. Check in was very easy, and there is parking at the back of the hotel. There are no lifts, which could be a problem for some people, but no problem for us. The room was a good size, very comfy bed and a view... More

I went from Toronto to Stratford for the first time to attend a business lunch at Mercer Hall restaurant and was honestly blown away by the decor and overall atmosphere; everything was elegant and detail orientated, the food was really good, and the staff were attentive. There was a great selection of alcohol and wine at the bar too. In... More

I stayed at the Mercer Hall in this weekend and was underwhelmed by dated decor and dirty room. The bathroom had splatters of coffee all over the wall, and the toilet bowl had a urine stain going down the side of it. The shower leaked and had poor water quality. The room was very misleading compared to the picture of... More

We arrived in Stratford and easily found the hotel, with parking around the back. We checked in at the restaurant downstairs with no problem. We found our way to room 204, the stairs were spotless and it smelled clean and fresh. The room was very nice. We had a fireplace and fresh made cookies were there to welcome us. We... More