Sub standard breakfast, missing several items. Not in the best area of town but at least close to several restaurants. Go to Respect is burning supper club, very good food and atmosphere. Played pool at Peddlers pub.

We decided to stay at this hotel as we were bringing our dog and it was the only "pet friendly" hotel close to where my wifes conference was. The hotel was nice and clean and the staff was very friendly. Housekeeping were awsome. There was a nice little park across the street for the dog to use. It was relatively... More

I recall when this facility was built and opened as The Peter Piper. It was at that time the fanciest spot in town. I just returned from a business stay and this flower has faded. It doesn't appear that anything has been upgraded since it was first built. It really needs a refresh and a major one at that. I... More

Very nice friendly and helpful staff. It is a hidden gem in downtown Sudbury. The location is perfect for going anywhere within Sudbury. I find the rooms were very clean and tidy. I could not have asked for anything better.

Very nice staff... friendly, warm, and pleasant, but the hotel itself is quite tired, old, and has the smallest room I've ever rented. I think that with a bit of imagination, and a good renovation budget, this could be a great little spot, as the location is close to everything downtown. Do try the Indian restaurant off the lobby and... More

We arrived on a very cold Friday evening to the best western down town Sudbury to attend a concert located conveniently across the street. The reservations were made via phone to a centrally located call centre. We were not informed that the hotel was under renovation which left the interior parking lot inaccessible and elevators out of service. We had... More

We stayed on Saturday night. The dead flowers in the lobby on Saturday afternoon at 4 should have been long gone by the time we arrived. They were indeed refreshed by 5:00, but by then we had seen and commented on them. Our room needed to be vacuumed again on arrival, (toe nail clippings on the floor?) and the heater... More

If your looking for a team that know the value of quality customer service look no further than the staff at this hotel. Both the day and evening staff are hard working respectful. They definitely appear to have pride in their roles at this hotel. It is a downtown hotel so there are some limitations like parking, but all in... More