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Thompson Toronto - A Thompson Hotel

5.0 of 5
550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
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Thompson Toronto - A Thompson Hotel
Ranked #44 of 138 hotels in Toronto
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306 reviews from our community

Traveller rating
    114
    70
    43
    39
    40
See reviews for
Families
21
 
Couples
106
 
Solo
35
 
Business
85
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Montreal
2 reviews
5 of 5 stars Reviewed 13 May 2013 NEW

The Thompson is super cool. Gorgeous design, delicious food (I recommend ordering the friend chicken late at night) and excellent atmosphere. It's located near everything fun and hip. Really the perfect place for a celebration, a romantic getaway or a way to spice up a dull work trip. It's be hard to find a better place to stay in Toronto.

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Edmonton, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 May 2013

I had the pleasure of staying at the Thompson Hotel May 3-5 for a conference. I was thrilled to see this modern, sophisticated hotel as part of the downtown core of Toronto. I arrived in the afternoon, asked for an upgrade and Olah was happy to provide. The room was modern, comforatble and felt like home. It allowed me to... More

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See 2 more reviews by Barry L for Toronto
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review
9 May 2013

Dear Barry L, Thank you for taking the time to share your experience with us. I am glad that you enjoyed your dinner in Scarpetta as well as the Thompson Diner. It was our pleasure to have you stay with us, we look forward to welcoming you back to the Hotel. Sincerely, Theo Kolovos Director or Rooms More

Cornwall, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 May 2013

The Thompson Hotel in Toronto has the buzz and "beautiful people" vibe of any club in NYC or LA. The rooftop pool/lounge deck has amazing views ( but be aware- it is NOT the place for a relaxing "zen" view of the sunset or the city at night, as it is a serious hotspot ) Service is warm and friendly... More

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review
8 May 2013

Dear Robinsonsummerfield, Thank you for your review, I am delighted that you appreciated our panoramic views of the city from our Exclusive Rooftop Lounge. I thank you for acknowledging our warm and friendly associates; we always appreciate hearing from our guests. We look forward to welcoming you back soon! Sincerely, Theo Kolovos Director or Rooms More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 26 April 2013 via mobile

The hotel is very beautiful and modern, rooms are great, but it's the staff that make this place a winner! I haven't been to another hotel where the staff are so friendly and helpfull. From the doormen and front desk staff to the spa staff and the cleaning staff. I had a great stay there. I would recommend this place... More

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review
27 April 2013

Dear Robsinsan, It was a delight to read your review regarding your recent stay at the Thompson Toronto Hotel. I was so pleased to receive your kind feedback commending our service team. We strive to exceed our guests expectations and I am glad that this was your experience during your stay with us. We look forward to welcoming you back!... More

Vancouver
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 26 April 2013

I stay here pretty much every week when in Toronto. It's a cool, soho or Chelsea styled NYC hotel. Great food, bar, gym and roof top pool and bar. The staff are all super friendly and call me out by name. Love that. Feels like home. The Diner is awesome too. The rooms are modern and awesome. Highly highly recommend.

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review
27 April 2013

Dear Deanguest, Thank you for your review! I am so glad that you feel at home during your stays with us. If there is ever anything we can do to make you feel more comfortable please do share with our team. As always, we look forward to your return! Sincerely, Theo Kolovos More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 24 April 2013

We booked the Thompson as a stay over while we attended a friends wedding in Toronto. We had never been to the Thompson but we had read some good reviews and wanted to try something new. We visit Toronto at least a dozen times a year for various reasons. Here is the good stuff. The staff are friendly and attentive,... More

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review
25 April 2013

Dear Frank C, Thank you for the feedback on your recent Stay with us. I am delighted to hear that you appreciated our friendly and attentive staff, I will be sure to share your comments with our service team. Please accept my apologies if your sleep was disturbed by the guest room doors closing. We are investigating this issue and... More

Chagrin Falls, Ohio
1 review
5 of 5 stars Reviewed 23 April 2013

This was a great stay in every sense of the word. The hotel was absolutely beautiful. From a service stanpoint it was one of the best experiences I have had, and I travel quite a bit. The food was exceptional too. I can't say enough about the quality of the staff, and I mean literally every single person I dealt... More

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review
27 April 2013

Dear Jack S, Thank you for taking the time to share your experience with us. Our service team will be delighted to hear your feedback as it was my pleasure to read your comments recognizing our associates. We look forward to welcoming you back to the Thompson Toronto. Sincerely, Theo Kolovos More

Vancouver, Canada
1 review
5 of 5 stars Reviewed 18 April 2013

I've used Thompson Toronto a few times for corporate trips, and the concierge team is one of the best I've seen! It is not easy to coordinate travel for groups, but Paula (Chef Concierge) and her team were nothing but accommodating, resourceful, and responsive to all of my inquiries and needs. The Thompson team went out of their way to... More

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review
19 April 2013

Dear DanielleW12354, Thank you for sharing your experience with us. I would like to sincerely thank you for commending our service team. Your kind recognition has been very well received by our team. We look forward to welcoming your group back very soon, Sincerely, Theo Kolovos Director or Rooms More

Halifax, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 17 April 2013

Modern hotel, nice lobby, clean and comfortable rooms. Bars and Restaurants on site, great view from the rooftop lounge and the diner had really good breakfast. Great location, easy to get around and always taxis available. The staff were very friendly and will help in any way they can.

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review
18 April 2013

Dear Bentley2013, Thank you for staying with us, I am glad that you had a chance to enjoy the Thompson Diner and found our staff to be helpful and friendly. We look forward to welcoming you back soon! Sincerely, Theo Kolovos Director of Rooms More

Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed 16 April 2013

Ring... Ring... Ring... "Sir, this is your wake up call"..... I hate getting up early, especially somewhere boring, yet when I rolled over and gazed into the beautiful white marble bathroom I was excited.... The waterfall shower last night before bed was exquisite, and the thought of stepping onto the heated marble floor, and smelling the lemon shampoo were a... More

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review
18 April 2013

Dear Walter S, Thank you for taking the time to share your experience with us. I am delighted to hear that you enjoyed the atmosphere of the Hotel and appreciate you acknowledging our staff. We hope you will return soon to experience our Rooftop Lounge and Bar as the weather improves with the season. Sincerely, Theo Kolovos Director of Rooms More

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Additional Information about Thompson Toronto - A Thompson Hotel

Address: 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Phone Number:
Region: Canada > Ontario > Toronto
Amenities:
Bar/Lounge Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 138 hotels in Toronto
Price range (per night): RM816 - 1,238
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Thompson Toronto, Thompson’s first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city’s financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto’s cityscape. The hotel’s three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, upscale Italian cuisine at Scarpetta, by renowned chef Scott Conant, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, a yoga studio, and Toronto’s first and only rooftop pool bar and lounge. ... more   less 
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