Having picked this based on Trip Advisor reviews, we were not disappointed! We found the location very convenient to walk to restaurants and see the city sights in the area. We found the concierge, Donna, to be extremely helpful, so if you need anything, she is the woman to ask! The hotel is just a block away from the Hop... More

Stayed 3 nights at this hotel.......the room was a standard and quite frankly hospital rooms are larger than this. The bed sheets could have fitted the bed better....I think they used double sheets on a queen bed. The bathroom was small but very clean, my only complaint was they do not supply conditioner, i know Its a girlie thing but... More

My first visit to this hotel this year and I'm pleased to see standards have been maintained. Special mention must go to the lovely Zia, ace bellman, who always works so hard to ensure that me and my guests enjoy their stay - he is such an asset to the hotel and nothing is too much trouble for him! Looking... More

This hotel is comfortable, clean and is in a great location downtown (2 minute walk to Eaton Center). The staff was helpful and pleasant to deal with (easy check in / check out). Not much service included in the hotel, but irrelevant because I was there for business and was out for most of the day. Due to location, cleanliness... More

I have stayed here many times and always find the staff...front desk...housekeeping...bell hop...very kind and attentive to my needs....Central spot for all needs and places to see. They now have a nice little restaurant which is handy for food and tasty..

I stayed in room 415 last night. Two major points are: - Shower design is a major slip hazard - Wifi isn't free unless you are in a "business" room Charging for wifi is just plain ridiculous. Even budget hotels like Super 8 have free wifi. I was on the 4th floor in what they advertise as a "Business Queen".... More

Weve srayed at the hotel for 7 nights. Location is perfect for tourists. Room is well equipped, ,not so big but a couple could manage in the standard room with a queen bed. The only complaint I have us WHY DONT YOU GIVE FREE WIFI?????

I've stayed at this hotel three times. Once in 2010, during my first trip to Toronto. Then again in 2011 and in 2012. Yes, the rooms are smaller. But for the location, I think it's worth it. I never had to share my room on my travels. I was either alone or my friends got separate rooms, thus never having... More

The room was tiny, however getting up at 4am to make a flight from the island airport made the stay short. I would not choose this place if I needed to have a home base for a shopping, sports or event filed weekend downtown, not even at 20% less than other local options.