We had a great weekend with our 2 year old toddler. The rooms are spacious and bathrooms very clean. Staff is friendly. The breakfast in Mezzine was great. And they have highchairs. There is a small supermarket accross which is very convenient. Only drawback, we had a view on constructions... More

We booked this hotel on Hotwire bidding on a unknown 4* Toronto downtown hotel. We basically saved $100 on the price. We basilly got a simple airline room with a partial water view and a bunch of air conditionners in front of our window. So the deal was not really a deal but we stayed at a Westin. I think... More

I chose the "Green" option, where you decline daily maid service. The room was comfortable, and quiet. The gym/pool was well equipped and accessible. The Express coach was convenient transportation to and from the airport. More

Having gone the Priceline route, i was surprised to get such an up scale hotel on a meagre $80. Reception was very pleasant and accommodating. i had figured we would get the first floor staring at the dumpster since we had gone priceline; to my surprised Eugene (reception) had asked which floor and to which direction i wanted the room... More

We got a room at the Westin Harbour Castle through Priceline negotiator for my husband's birthday. We were going to the TFC game so we arrived very early for check-in. We had called the day before and asked if we could just drop off our bags and check-in after the game. When we arrived we went to luggage, but were... More

I am a Gold SPG member. I normally book my hotels directly through the hotel's website or will call them directly to get a price match. I was supposed to stay at The Toronto Holiday Inn Express for $95/night. However, I wanted to try and get a nicer hotel. I noted the Westin Harbour Castle for $150/night and tried to... More

I stayed at the Westin Harbour Castle for three nights to attend a conference. The hotel lobby truly is grand and the rooms were quite comfortable. I love the Westin beds and the hygiene products smell divine. I would ask for a non-adjoining room as the girls chatting next door could be heard quite clearly through the wall. The conference... More

I think the golden era of big hotels is passed. It is literally impossible to run a flawless operation in a hotel of this size. The expectations of the customers are pretty high nowadays and everybody is looking for personal attention. I have to say the check-in counter of the hotel was more crowded than the Toronto airport when we... More

Spent 3 nights at this hotel for a conference. Checkin and checkout when smoothly.I was given a water view room which was delightful. I enjoyed watching the small planes passing by the window and landing at the Toronto Island airpot. I was surprised at how quiet it was. Also tried room service and thought the food was well above what... More