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Hilton Toronto

4.0 of 5
145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada
Hotel amenities
Hilton Toronto
Ranked #30 of 119 hotels in Toronto
4.0 of 5 stars 628 Reviews
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628 reviews from our community

What travellers say about this hotel
  • Executive Lounge(23)
  • Cn tower(17)
  • Very nice(16)
  • Eaton Centre(13)
  • Room service(11)
  • Great location(10)
  • Friendly and helpful(9)
  • Front desk staff(8)
  • Next morning(7)
  • Subways stations(6)
Traveller rating
    218
    244
    89
    50
    27
Only show reviews for Family (72) | Couples (190) | Business (180)
Date Rating
Perth, Australia
Senior Contributor
29 reviews 29 reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW

This is a very nice hotel - pretty much what you would expect of a business-oriented Hilton in a large city. We had a double room, which was huge (which was great since we were travelling with kids). Apparently the rooms ending with 20 are next to suites which are in the corner of the building and therefore larger. However,... More

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See 2 more reviews by Grm69 for Toronto
St. Catharines, Canada
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

I travel a lot to Toronto and always stay at different hilton properties, but Hilton Toronto is by far the best. The staffs are very accommodating, I usually arrive early, and hilton takes good care of me. Never once tell me the room is not ready which I really appreciate that. Valet parking is expensive but it's downtown Toronto, that... More

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Washington, DC
Senior Contributor
27 reviews 27 reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

My husband and I thoroughly enjoyed our stay at the Hilton Toronto. It was in the heart of the Financial District but walking distance to shopping areas as well as the waterfront. Chinatown was only a short cab ride away. The room was very large and comfortable. Parking ran around 20 CAD. We recommend it! More

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Toronto, Canada
1 review
4 of 5 stars Reviewed 23 May 2012 NEW

Good hotel, clean, nice staff. Clean pool. Tundra food staff was excelent. More

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Edwin Frizzell, General Manager at Hilton Toronto, responded to this review
24 May 2012

Dear Trip Advisor Member... Thank you for choosing to stay with us! We are pleased to knw that you enjoyed your experience and we hope to see you again soon! Warm wishes, Edwin Frizzell General Manager More

Leamington, Canada
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW

We spent two nights on Victoria Day weekend here and really enjoyed it. Location was great for shopping , dining and also a short walk to Rogers Center to see the Jays. Close to subway also a bonus. We arrived at 1:30 pm and our room was waiting for us. Front desk staff were friendly and very fast. Our King... More

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See 3 more reviews by mayaluvr for Toronto
Edwin Frizzell, General Manager at Hilton Toronto, responded to this review
24 May 2012

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us! I'm pleased to learn that you enjoyed your holiday weekend "getaway" in Toronto! As a quick note, we are pleased to provide complimentary computer internet access in the lobby area via a number of computer stations that have been allocated for guest use. WiFi... More

Australia
Senior Contributor
33 reviews 33 reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW

This was one of the last hotels we stayed in at the end of a busy trip to the USA and Canada. I had stayed here about 7 years ago too. Service at the bar and restaurant was friendly, courteous and they often provided humourous chit chat which was refreshing after all our travel. We did use the Exec Lounge... More

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See 2 more reviews by tevorolevu for Toronto
Calgary, Alberta
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 May 2012 NEW

I really enjoyed my stay at the Hilton. The location was perfect - walking distance to everything you need and many major attractions and shopping. My room was on the 31st floor with the most amazing view of the CN Tower - perfect at night as I could see it beautifully lit from my bed. The windows were dirty which... More

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Edwin Frizzell, General Manager at Hilton Toronto, responded to this review
24 May 2012

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us! I'm pleased to learn that you enjoyed your time in Toronto and had a great stay! We appreciate your feedback regarding the window washing schedule - it is always a challenge to assign the most appropriate date in our Canadian climate. In fact, the... More

Vancouver
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 May 2012

awesome pool , awesome restaurant located in the lobby. Great room and a super comfortable bed. More

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Edwin Frizzell, General Manager at Hilton Toronto, responded to this review
24 May 2012

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us! We appreciate your business and we hope to see you again soon! Warm wishes, Edwin Frizzell General Manager More

Ottawa, Canada
Senior Contributor
34 reviews 34 reviews
Reviews in 21 cities Reviews in 21 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 20 May 2012

Everything about this hotel was pretty standard, with interior decor falling behind new trends. Customer service not the greatest. Scenic elevators are great. For its standard rate absolutely not worth it, but we got it at a good discount, so we find it okay for the price we paid. Overall met our expectations but failed to exceed them. STANDARD ROOMS:... More

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See 4 more reviews by prudenttrav for Toronto
Edwin Frizzell, General Manager at Hilton Toronto, responded to this review
24 May 2012

Dear Trip Advisor Member... Thank you for taking the time to share your comments with us! We will certainly share them with our team and utilize them for future renovations to the hotel and to coach our customer service team members. Our goal is meet and exceed the expectations of all customers - please do accept our most sincere apologies... More

Rio de Janeiro, RJ
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 19 May 2012

Terrible service, smelly carpet in the rooms, no minibar in any of the rooms, noisy, full of youngsters and bums. More

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Edwin Frizzell, General Manager at Hilton Toronto, responded to this review
24 May 2012

Dear Trip Advisor Member... Please do accept our apologies that your experience with us was not up to the usual high standards to which our team aspires. I do hope that you had the opportunity to share your comments regarding the carpet condition with our team while in the hotel so that our Housekeeping Management could address the issue immediately.... More

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Additional Information about Hilton Toronto

  • Hilton Hotel Toronto
  • Toronto Hilton Hotel
  • Toronto Hilton
Address: 145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada
Price range (per night):* RM554 - 994

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