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All 138 Toronto hotels

Town Inn Suites

2.5 of 5
620 Church Street, Toronto, Ontario M4Y 2G2, Canada (Downtown Toronto)
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45%
Ranked #88 of 138 hotels in Toronto
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299 reviews from our community

Traveller rating
    55
    65
    58
    46
    75
See reviews for
Families
69
 
Couples
57
 
Solo
34
 
Business
64
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Sudbury, Canada
2 reviews
2 of 5 stars Reviewed 14 June 2013 NEW

I have to rate this hotel as poor. There is a lot of good things to be said about the Town Inn, unfortunately the bad outweighs the good. Good: Great location central to downtown sites services and amenities. Budget friendly. Spacious rooms and full kitchen. Bad: Our room was smelly and had a filthy carpet in it. The floor was... More

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reshell, Manager at Town Inn Suites, responded to this review
18 June 2013

Dear Guest, Thank you for your feedback on the Town Inn Suites. I do regret hearing of the issues that you have expressed. Just to let you know, all the suites at the Town Inn are designated as non smoking rooms. Going forward in 2013 we are continually replacing carpet with hardwood. Our newly rennovated rooms all feature hardwood flooring.... More

Toronto
1 review
4 of 5 stars Reviewed 11 June 2013

We checked in and were automatically upgraded to a renovated suite. This suite was beautiful and very clean and new! We had a great stay! Front desk staff were extremely welcoming and friendly. We are looking forward to our next stay!

Review collected in partnership with Easytobook.com

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Toronto, Canada
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 11 June 2013

I have stayed at the Town Inn Suites over 5 times over the past 3 years. I enjoy having a suite with seperate bedroom, kitchen and balcony. The hotel needs upgrading. It is rather worn down and dated despite undergoing some renovations. I would not recommend this place unless you get an amazing price and you do not have other... More

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See 25 more reviews by yyz_kat for Toronto
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 June 2013

I had the bad luck to stay in this hotel with my family, I will write everywhere how bad it is so nobody else makes the same mistake. There was garbage under the beds, the carpet was dirty, the room has a very bad odor, what I can say it's not enough. Avoid it!!

Was this review helpful? Yes 1
See 2 more reviews by Edu B for Toronto
reshell, Manager at Town Inn Suites, responded to this review
5 June 2013

Dear Guest, Thank you for taking the time to review your most recent stay. We take all of our reviews very seriously and I will be addressing your comments with the appropriate department. Please except my apologies as this is not our usual high standard. For 2013 we have newly rennovated suites and would be delighted to welcome you back... More

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Toronto
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 31 May 2013

We stayed here when our condo flooded so we chose it based on it's close proximity. Reviews properly identified the location as fairly run down, but staff were quite pleasant. ...even if we did have to get the front desk to chase down housekeeping for a kitchen item we needed. The queen bed was pretty good but the double bed... More

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reshell, Manager at Town Inn Suites, responded to this review
5 June 2013

Dear Guest I was delighted to read that you found our staff friendly and helpful. We strive to serve our customers in the best possible way. I was disappointed to read that your suite gave rise to less positive comments. So you know for 2013 we have a lovely selection of beautifully rennovated suites. We would be delighted to have... More

Colorado Springs, Colorado
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 29 May 2013

I read so many reviews about the staff being unfriendly, so was hesitant to stay here. I contacted the manager and let him know about my concerns and he promised that we would be greeted warmly. He did not lie. Everyone we encountered was very friendly. The room itself was average, and a little run down, not what I'm used... More

Review collected in partnership with this hotel

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See 2 more reviews by MrsRohrer for Toronto
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 28 May 2013

We stayed there over the Memorial day weekend, 5/24-5/27. Town Inn Suites is located on Church, a couple of blocks from Bloor Street in downtown Toronto. If you're not familiar, that's a very vibrant, happening part of town. Countless eating options, shopping, entertainment. It is an old apartment building that is undergoing renovation. Our room was classified as a Deluxe... More

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1 review
5 of 5 stars Reviewed 28 May 2013 via mobile

Love having a mini kitchen where I can cook a meal for my friends. The hotel room was spacious & there were tons of closet space & mirros. I loved chilling on the balcony. They were more than accommodating on all our requests!! This was my second time staying & I will be back again!!

Was this review helpful? Yes
Toronto, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013

Very good. Clean. Friendly staff and very accommodating. Highly recommended. Room was well equipped with all necessities. Had a bit of trouble getting on line but was compensated for that. All in all, highly recommend

Was this review helpful? Yes 1
Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2013

Recently had a fire at home and our insurance company put us up at Town Inn Suites. We were pleasantly surprised to find ourselves in a small apartment style suite, with all the amenities that we were accustomed too. I was having an allergic reaction to the carpet in the room, but the staff addressed the issue quickly by moving... More

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reshell, Manager at Town Inn Suites, responded to this review
24 May 2013

Dear Guest Thank you so much for your lovely comments about our hotel. We truly appreciate them and thrilled to know that your stay here was an enjoyable one. We certainly hope to see you again at the Town Inn Suites. Warm regards, Shelley, manager shelley@towninn.com More

 
 
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Additional Information about Town Inn Suites

Also Known As:
Town Hotel Toronto
Town Inn Suites Toronto
Address: 620 Church Street, Toronto, Ontario M4Y 2G2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Centre Fitness Centre Kitchenette Pets Allowed Restaurant Suites Swimming Pool
Hotel Style:
Ranked #88 of 138 hotels in Toronto
Price range (per night): RM401 - 742
Hotel Class:2.5 star (2.5*)
Reservation Options:
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