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Grand Hotel Toronto Reviews, Toronto

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Grand Hotel Toronto

4.0 of 5
225 Jarvis St, Toronto, Ontario M5B 2C1, Canada (Downtown Toronto)
Hotel amenities
Grand Hotel Toronto
104 traveller photos
Ranked #19 of 138 hotels in Toronto
4.0 of 5 stars 496 Reviews
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496 reviews from our community

Traveller rating
    236
    144
    46
    30
    40
See reviews for
Families
98
 
Couples
138
 
Solo
23
 
Business
83
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
BARRIE
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent accommodations”
5 of 5 stars Reviewed 10 May 2013

We stayed overnight following a family wedding. We checked in before the wedding and changed in our room. The hotel staff were friendly and helpful. The room was spotlessly clean, well appointed and included a kitchen area with microwave, fridge, sink, cupboards, counter, a sofabed and a second flat screen TV. It would have been ideal if you were staying... More

Was this review helpful? Yes 1
Greg E, Manager at Grand Hotel Toronto, responded to this review
22 May 2013

Dear ELLEN S, We appreciate you taking the time to write a review on Trip Advisor! It is wonderful to hear you found your accommodations very much to your liking and enjoyed all the additional amenities in the room such as the kitchenette and separate living area with a couch and second flat screen TV! We are pleased to know... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
“Unbelievable experience!”
5 of 5 stars Reviewed 9 May 2013

My boyfriend and I had an exceptional time at the Grand Hotel! It was our anniversary and we had a fabulous experience! We stayed in a suite which was beautiful! The staff were amazing, very polite, friendly and helpful! We went up to the hot tub -not only amazing but such a great view, great music and friendly people. The... More

Was this review helpful? Yes 1
Greg E, Manager at Grand Hotel Toronto, responded to this review
22 May 2013

Dear Shari T, Thank you so much for your review on Trip Advisor! Your kind words about our team here are much appreciated and I will be sure to pass them along. It is wonderful to hear you had such a fantastic time during your special occasion and we hope you had a very memorable anniversary! Our rooftop patio is... More

Toronto, Canada
Top Contributor
97 reviews 97 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
“A great rooftop spa makes it worthwhile”
4 of 5 stars Reviewed 7 May 2013

If you need a place to stay in downtown Toronto that is reasonably priced and quite convenient, consider staying at the Grand. Formerly, the RCMP HQ in Toronto, it was converted to a hotel a few years back. The highlight is definitely the rooftop hot tubs. A terrific view of the city and a great way to relax at the... More

Was this review helpful? Yes
See 14 more reviews by eddie s for Toronto
Greg E, Manager at Grand Hotel Toronto, responded to this review
22 May 2013

Dear eddie s, Thank you very much for posting a review on Trip Advisor! It is great to hear you enjoyed your stay here and found the Jacuzzis to be the highlight of your stay! We receive excellent feedback from our guests about the Jaccuzzis so it is great to know you had a chance to experience them as well... More

Nicholasville, KY
1 review
1 helpful vote 1 helpful vote
“Beyond Expectations!!”
5 of 5 stars Reviewed 28 April 2013

In Toronto for a routine business trip. Was just expecting a nice place to stay, but the Grand was just that--GRAND!!! The suite/balcony was beautiful, clean, comfortable and a pleasure to come "home" to each day! The staff were incredibly friendly and helpful...from the doormen, desk clerks, room service, drivers, etc.!! We ate most meals at the Restaurant and they... More

Was this review helpful? Yes 1
Greg E, Manager at Grand Hotel Toronto, responded to this review
21 May 2013

Dear Kathy B, Thank you for the positive review you posted on Trip Advisor! We greatly appreciate the kind feedback and it is wonderful to hear that you felt right at home during your stay. We strive to provide our guests with excellent experiences when staying with us based on the amenities and services we offer. It is great to... More

Huntsville, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“2 floor suite is sweet!”
5 of 5 stars Reviewed 23 April 2013

Got a pleasant surprise this weekend when the Grand bumped us up to a 2 floor bedroom suite! We had booked our regular 2 bedroom but this was pretty cool.I have no complaints about this hotel whatsoever. Returning in May. Walking distance to some great restaurants too.

Was this review helpful? Yes 1
See 9 more reviews by Ross C for Toronto
Greg E, Manager at Grand Hotel Toronto, responded to this review
21 May 2013

Dear Ross C, Thank you for taking the time to post a review on our Trip Advisor page! We are so glad you enjoyed your upgrade to one of the bi-level suites. With a living area and kitchen on the first floor and a loft-style bedroom on the second floor, we typically find our guests are very pleased with the... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Absolute joy!”
5 of 5 stars Reviewed 20 April 2013

I travel a lot and stay in many hotels, but I have to say it was a total joy and home away from home. The bed is amazing, front desk staff friendly, nice and helpful. The downtown shuttle service, nice and convenient, everything as a whole just very nice. The only drawback was the breakfast staff who were not very... More

Was this review helpful? Yes 3
Greg E, Manager at Grand Hotel Toronto, responded to this review
21 May 2013

Dear Osae, Thank you for taking the time to write a review of your recent stay with us. It is so great to hear that you consider us your home away from home, especially with your extensive travel background! We have replaced all guest rooms with new mattresses, duvets and pillows and it’s great to hear positive feedback from you!... More

Orono, Canada
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
“Great property”
4 of 5 stars Reviewed 11 April 2013

I really enjoyed this hotel. The hotel rooms are compact but well planned out,, from the sitting area/kitchenette/sleep area. They have underground parking which is only $18 per day which is way cheaper than most places. Also breakfast was included, a lovely buffet with great food, well decorated restaurant and exceptional wait staff. The staff at the hotel are friendly,professional... More

Was this review helpful? Yes
See 11 more reviews by MitchB62 for Toronto
Greg E, Manager at Grand Hotel Toronto, responded to this review
21 May 2013

Dear MitchB62, We appreciate you taking the time to write a review for other readers on Trip Advisor! It is wonderful to hear how much you enjoyed your stay with us and to hear your kind words about our team here at The Grand! We pride ourselves on having a friendly, knowledgeable team who are always happy to accommodate our... More

Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
“WONDERFUL EXPERIENCE”
5 of 5 stars Reviewed 11 April 2013

My husband and I stayed at the Grand Hotel on a recent trip to Toronto. The location is perfect, right downtown, close to everything including The Eaton Centre! The staff and service were excellent. Very friendly and accommodating. The beds are very lush and comfortable!!! Food in the hotel restaurant was fantastic, includes a free breakfast which is extremely convenient... More

Was this review helpful? Yes 3
Greg E, Manager at Grand Hotel Toronto, responded to this review
21 May 2013

Dear Barbara2760898, We are so glad to hear you and your husband had such a great experience while staying with us last month! Our central location, which makes us in walking distance of most Toronto attractions, is often noted by our guests as one of the best in the city! We have recently completed renovations in the guest rooms which... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“big room”
3 of 5 stars Reviewed 8 April 2013

held a party here for a friend who was getting married. nice big room with kitchen made it real easy to accomodate all the people. roof top was cool, had breakfast included and it was tasty, especially after a long night of boozing it up. not a huge fan of the area where this hotel is located found check in... More

Was this review helpful? Yes
Greg E, Manager at Grand Hotel Toronto, responded to this review
21 May 2013

Dear jhopp1978, Thank you for writing a review of your recent stay on Trip Advisor! As an all-suite hotel, our large rooms comfortably accommodate families, business travelers, couples, or even individuals! The in-suite kitchenettes allow one to feel right at home – the complimentary breakfast and internet are a great benefit as well! With the area rapidly developing, we are... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent.”
5 of 5 stars Reviewed 8 April 2013

Great location. Less than 10 minute gentle walk to Downtown so quiet enough but near to everything. Nice bright comfortable rooms. Breakfast is an excellent, varied buffet and is complimentary. Staff pleasant, cheerful and helpful.

Was this review helpful? Yes 1
Greg E, Manager at Grand Hotel Toronto, responded to this review
21 May 2013

Dear peterfinal, Thank you for taking the time to post a review on Trip Advisor! We are so pleased you found the hotel comfortable and convenient for your stay last month. The location of the hotel is great for those who wish to see all the city has to offer but don’t want to venture too far! Our close proximity... More

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Additional Information about Grand Hotel Toronto

Also Known As:
Toronto Grand Hotel
Address: 225 Jarvis St, Toronto, Ontario M5B 2C1, Canada
Region: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotels in Toronto
#14 Luxury Hotels in Toronto
#15 Business Hotels in Toronto
#17 Family Hotels in Toronto
Price range (per night): RM555 - 957
Hotel Class:4 star (4*)
Reservation Options:
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Grand Hotel Toronto
225 Jarvis St
Toronto, Ontario M5B 2C1
Canada
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