I've been in Toronto for 3 days/2nights with my 4 years old son. The room was very nice, I've been upgraded in a suite, so we had a fridge, and a microwave, Bed was very comfortable, and desk people answered very well to my questions on facilities close from the hotel. 5 minutes by feet from a big Loblaws, 5...
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Recently spent one night at the Ramada Plaza. Great location in the heart of the city. Across the street you will find Allen Gardens and a block away is the historic Maple Leaf Gardens, now a hugh Loblaws with an LCBO on site. the hotel room was a good size with two queen size beds, a flat screen tv and...
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Dear Guest, Thank you so much for your review. We do love our location here in Downtown Toronto. The botanical garden across the street is beautiful and they did a great job with Maple Leafs Garden. Hopefully we will see you on your next visit to Toronto.
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I recently stayed at this hotel to attend a conference and I was quite pleased with the accomodations. The rooms was spacious and comfortable. The only drawback was that there was no bath tub, only a shower. The carpets were also a little icky. And I found one bed a bit more comfortable than the other which was surprising. And...
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Thank you for taking the time to let us and others know about your stay. I am very pleased that you enjoyed your stay with us and am sorry to hear you were awoken by people out in the hall late at night. The staff at the Ramada Plaza Toronto hopes to see you on your next visit to our...
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We ran into trouble with our originally booked hotel - I phoned up the Ramada to see if they could accomodate our needs. Spoke with a rep. named Amar who was very polite, helpful and saved the room for us until we got there. The room itself was really nice. My only complaint would be the carpet was kind gross...
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Dear Guest, Thank you so much for your review. I’m very happy to hear about the excellent service you received from Amar at the front desk of the hotel. Also thank you for letting us know about the carpets in your room. We do try to keep up with shampooing every week about 10% of the property to make sure...
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I stayed here a couple times with some clients. The rooms were great and staff friendly. Price was a good value as well. I stayed in a one bedroom suite as well as a two bedroom and they were excellent rooms.
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Dear Guest, Thank you for letting people know about our property. We are happy to hear that you like our two bedroom and one bedroom suites. They do have quite a bit more room than a typical hotel room. The staff is looking forward to seeing you on your next visit to Toronto.
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Stayed here for 5 days for training in the same building. Was a good hotel - some weird smell in the hallway on the 9th floor which we mentioned to the front desk staff. No fridge in room. Staff were all friendly and helpful. Clean rooms - no problems. Close to many restaurants and could walk to lots of things...
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Dear Guest, Thank you for letting people know about us and your stay. We do have fridges in all our suites which is 50% of our property and do have spare fridges that can be sent up at your request. Also thank you for letting us know about the odd smell on the floor. We will get our housekeeping and...
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Check in was a breeze very friendly front desk service. We were in a King suite 1 night at 134.00 with tax which we thought was very reasonable. The location was awesome for shopping, 15 minute walk to Eatons Centre. Tim Hortons practically next door. There is the Keg Mansion just down the road! Also a cute park right across...
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Dear Guest, Thank you so much for your review of our hotel. We are very happy to hear that your stay was a great one and love the fact that we will be seeing you next time you’re in the city.
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Room air unit was not working when we arrived. Room was very stuffy. Front desk was nice about this and sent someone right away, but he only got it partially fixed- we could not use the thermostat. Only glass or cups available were paper cups; not very nice for drinks. Turned on the TV: cable was not working properly. Image...
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Dear Guest, I am sorry to hear that your stay was less than 100% perfect. We did just have all new 40” flat screen T.V.’s installed on site and I will have to look into why the picture was not clear for you. It does sound like a cord could have come loose. I do see on your reservation that...
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So, first off parking. parking is fine because its under ground parking. Check in was a breeze. No problem. Assigned us our room. Get in the room. They said it is all newly renovated. first impression is not bad, but it seems like they rushed the renovation. The floor is so creeky. Very loud. The door handle from the inside...
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Dear Guest, Thank you for letting us know about your stay. We are happy to hear that overall your stay was pleasant and that the customer service of the hotel exceeded your expectations. I am sorry to hear about the item found in your room but am happy to hear it was resolved to your satisfaction. Please do not hesitate...
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i am travelling all around the world and staying all kind off hotels and beleive that this is the worst hotel i have ever seen. they dont have any room service but they are saying that they have. when you are ill they dont bring you any water and when you are speaking with them they can say shout you...
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Dear Guest, thank you for taking the time to talk to me today about the issue last night. As you are well aware the Front Desk staff at any hotel cannot just issue keys for a room at a simple request. I.D. must be shown in order to receive a key to any room for the security of the hotel...
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