I work in a hotel at the front desk so my expectations of customer service and cleanliness are very high. I was not disappointed. My room was very clean of course (as expected of course) but the GSR at the front desk was wonderful (Niki). What a great ambassador to have greet the customers. Very genuine and the epitome of... More

I have travelled and stayed at many Hotels through Canada and the United States mostly for business. I found myself having to stay at this Hotel due to a sudden and unexpected death of a close friend. I had no reservation when I showed up looking for at least a four day stay. The staff at this Hotel were most... More

My family travels to Windsor few times a year and refuse to stay anywhere else but this hotel. Even as non-smokers if they book at this hotel and a non-smoking room is not available they will stay in a smoking room JUST because of the service they get from the staff! They always have positive things to say about ALL... More

Stayed here for one night. Very clean, good location, but had to drive everywhere. It was about a 10 min drive to downtown, and was easily navigated. Price was good, liked the microwave and mini fridge included. Breakfast was quite minimal with only toast, bagels, muffins, choice of 3 cereal, hard boiled egg, banana, orange. I would have liked to... More

My family lives in Windsor. I drove in from Toronto in the am. Spent all day with my family. My fiancé and I were tired and went to check in at 8pm. The customer service agent at the desk did not even say hello or smile. She knew that I was a repeat guest yet had such an attitude with... More

Older hotel but in great shape and clean. Staff was very friendly and helpful. Place has some character to it. No elevator for those who can't carry bags. Good location with plenty of things to do. More

On our way back from the States, it was late and after five hours of driving, I didn't feel like driving anymore. A quick google search gave us this hotel as an option. The staff was very friendly in making last minute accomodations and we very much so enjoyed our stay! More

This is a simple, clean and efficient motel/hotel and a great place to stay if, like us, you are just passing through town. It is on the main road that leads into downtown Windsor (5 minutes) and a block from the highway that leads towards the Ambassador Bridge and the U.S., therefore very accessible. But don't let that give you... More

We stayed for the weekend looking for an apt. and the staff was great. Every time we asked the front desk girls where someting was they knew. The staff here is so friendly and will accomodate you. Its nice to get a big smile and a good morning from all the staff and the breakfast is great too! More