When I booked this hotel months ago, my only option was a smoking room. I was not prepared for the stench of smoke. Even people in our group who smoke found it very odorous. As there are no windows to open, you must rely on the air conditioner - which I am afraid may have also had a smoke filled... More

We found this hotel to be very nice, It was very clean, The front desk personnel were especially helpful. Hotel was very quiet. The only inconvenience was the distance to downtown. It is a bit far but in a very nice area. If you are looking forward a very nice, quiet hotel but are not annoyed but the drive to... More

Attended a concert at the casino and did not feel like spending $300-$500 for a one-night stay, so I returnrd to the Holiday Inn. Got a great room for a reasonable amount. Saved enough on the romm to go out for dinner and a few drinks at one of the many bars and resturants on the main street.All the entertaiment... More

This hotel is located in a very old building and from the outside appears to be rundown and tired. Not very confidence inspiring. I entered with some concern only to be greeted by "Heather" who was one of the most service oriented and caring young women I have met in this industry. I expected to drop my bags and go... More

St. Paddy's day weekend was great for many reasons, our accomadations were as before, friendly comfortable the pool was perfect. It's so nice to feel that when staff and management say is there anything else we can do for you? We knew, it was not only the common question to ask, but they mean it, so nice. Can't wait for... More

Great staff, very friendly. Refurbished, but nice rooms, great soft towels. Walls a bit thin, I could hear conversations from the room next door. I'd return though, the staff made it special More

Although I can say nothing bad about the staff and their service you should be aware of the following about the downtown location. Lots of bars in the area and seemingly lots of US college students who love to take advantage of the 19 year old drinking age in Ontario. This is not a location if you're looking for a... More

With a 2 night stay in January , we completed our 3rd visit to this hotel. Each visit has confirmed our sense that the staff of this hotel will do everything reasonable in their power, to make the stay a good one. The rooms are comfortable and clean, we enjoy the area in the middle of downtown. love the water... More

I stayed at the Holiday Inn for my friend's bachlorette & they gave us fabulous service. The location was perfect, very close to all the places we wanted to go. The staff even gave us coupons for local bars & resturants. More