InterContinental Montreal (Canada): See 615 Hotel Reviews and 289 Photos

Also Known As:: Intercontinental Montreal Hotel; Intercontinental Montreal Hotel Montreal

Address: 360 rue St-Antoine Ouest, Montreal, Quebec H2Y 3X4, Canada

Phone Number:

Region: Canada > Quebec > Montreal

Amenities:

Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#19 Romantic Hotels in Montreal

#19 Luxury Hotels in Montreal

#32 Business Hotels in Montreal

#47 Family Hotels in Montreal

Price range (per night): RM468 - 1,247

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Bienvenue to the InterContinental Montréal! The hotel is ideally located at the gateway of Old Montreal and the downtown core, twenty minutes from Pierre Elliott Trudeau’s International Airport. Elegantly overlooking the international business area, connected to the Montréal Convention Centre and the underground city, the InterContinental Montréal is perfectly positioned for your next business trip. Minutes away from the Notre-Dame Basilica, the Pointe-à-Callière Montréal Museum of Archaeology and History and the Quartier des spectacles, the hotel also offers a great location for cultural getaways. Begin your day with a succulent buffet breakfast at our Osco! restaurant or exercise in our salted water pool. Upon your return in the evening, enjoy Provencal tapas and an absinthe cocktail at the Sarah B. bar, and benefit from stunning views of the city from your luxurious and spacious guestroom. From the moment you arrive to the moment you leave, you'll experience an authentic Montreal je ne sais quoi! ... more less

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616 reviews from our community

See which rooms travellers prefer - 127 traveller tips

Doctor-and-Lawyer

London, England

Contributor

20 reviews

6 hotel reviews

Reviews in 9 cities

8 helpful votes

“The Right Size Room and View Plus Ambassador Status Make it All Worthwhile”

Reviewed 14 June 2013 NEW

We've had mixed experiences with Intercontinental over the years, a number of which were linked to their failure to perform in line with our Ambassador status. While this stay was not perfect, it was better than some and, on balance, an enjoyable experience while visiting Montreal. We recommend paying the Ambassador fee. It made a world of difference in this... More

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Dear Doctor-and-Lawyer, We sincerely appreciate you taking the time to share your valuable feedback with our team. We are glad to hear that you enjoyed the upgrade to an Inspiring Corner room with stunning views of the city, as well as the spacious 4-fixture bathroom. Also, your comments regarding the Chef, the great service provided by our waiter and the... More

JuliaMcC927

Ottawa, Canada

Senior Reviewer

7 reviews

3 hotel reviews

Reviews in 4 cities

“Service is inconsistent with the Intercontinental brand”

Reviewed 13 June 2013 NEW

Based on reviews I read, I was prepared for the Intercontinental Montreal to be not as luxurious as my previous experience with Intercontinental. This was not the case. The room and facilities are great - just as luxurious as others. Where the experience fell short was in the service. Check in went smoothly and though my room was not ready... More

See 2 more reviews by JuliaMcC927 for Montreal

Dear JuliaMcC927, We thank you very much for sharing your thoughts following your most recent stay with us. We are glad to hear that you enjoyed our luxurious facilities. On the other hand, we are sorry to hear that you felt the service provided by our team fell short and we would like to sincerely apologize. This is not the... More

pamlSydney_Australia

Sydney, Australia

12 reviews

11 hotel reviews

Reviews in 11 cities

15 helpful votes

“Sadly disappointed with the service of a 5 Star Hotel.”

Reviewed 12 June 2013 NEW

This Hotel is very conveniently located and the spacious room was very nicely decorated, great comfy bed and pillows but as I had paid for the Club Floor I felt that the service areas were sadly understaffed and the Club room was not up to the expectation of a 5 Star Hotel. The food in the Club room was sparse... More

Dear PamlSydney_Australia, We thank you for taking the time to share your valuable feedback with our team. Although we are disappointed to know that your feelings are mixed regarding our property, we humbly accept your comments, we sincerely apologize and will focus on improving the problematic areas you underlined. On the other hand, we are glad to know that you... More

goawayglen

Cherry Valley Ontario

Reviewer

5 reviews

2 helpful votes

“great location and service”

Reviewed 11 June 2013

This hotel is conveniently located between old montreal and downtown. You can walk to the place des arts or old montreal. The decor is modern and the rooms are spacious. The service is good even if you have used hotwire.

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See 4 more reviews by goawayglen for Montreal

goawayglen has 1 more review of InterContinental Montreal

“Cool and Clean”

Reviewed 9 January 2013

Dear Goawayglen, We thank you for your sharing your comments with our team following your stay with us. We are delighted to hear that you enjoyed our great location, spacious and comfortable guestrooms, as well as the service you received. We certainly look forward to having you back. Sincerely, More

Fishperson

Rockville

Top Contributor

79 reviews

26 hotel reviews

Reviews in 41 cities

29 helpful votes

“Nice hotel with service laps”

Reviewed 9 June 2013

The Intercontinental is located in the heart of Montreal. It is basically a very fine hotel with comfortable rooms, a good coffee place attached, excellent wifi, a walk in shower (something I like a lot), etc. In fact, I'd have rated it 4.5 stars except that there were small issues with service. This started when I was already unpacked and... More

Dear Fishperson, We thank you for your 4-star review of our property. Your feedback on our great location, comfortable guestrooms, great bathrooms and excellent WIFI access are much appreciated. On the other hand, we want to sincerely apologize for the issue you encountered with the in-room air conditioning. We really appreciate you sharing these valuable comments with our team and... More

DavidJov

Toronto, Ontario

7 hotel reviews

Reviews in 7 cities

4 helpful votes

“Four Star Hotel with 'No Star Service'”

Reviewed 6 June 2013

While 'Old Port' in Montreal has enjoyed vibrant renaissance in recent years, the InterContinental Montreal seems to be marred in service decay. When I first checked in, I thought that I was getting the cold shoulder and being looked down at because I booked through an OTA to utilize my RBC travel rewards points. Unfortunately, this attitude and lack of... More

Dear DavidJov, We sincerely appreciate you taking the time to share your comments with our team following your most recent stay with us. We are really sorry to hear that your stay did not live up your expectations, and we accept your feedback humbly. We will take this opportunity to share your comments with our employees and ensure that this... More

Bostondds

1 review

1 helpful vote

“Good hotel, but poor service 'kills' the experience”

Reviewed 4 June 2013 via mobile

As a member of Priority Club I stayed in Intercontinental hotels in many countries and always enjoyed the stays. Recently I was in Montreal for a Congress and the Intercontinental was suggested as a 'high quality' hotel. The room was comfortable but the service left a lot to be desired. I tried to call the operator (or front desk) but... More

Dear Bostondds, We really appreciate the time you took out of your busy schedule to share your valuable feedback with our team. We are sorry to hear that we could not make your experience memorable and we sincerely apologize for that. Our goal is to ensure our guests have a wonderful stay and to provide them with a consistent level... More

tyeung612

New York City, New York

4 hotel reviews

19 helpful votes

“Comfortable Hotel Just Don't Try to Access the Internet Wirelessly”

Reviewed 4 June 2013

My husband and I went to Montreal on a road trip for Memorial Day Weekend. We used Hotwire for the first time and found ourselves at this hotel for a rather affordable rate. We notified them of our late check in a week before arrival. We checked in at 4am into the hotel and when i entered the hotel, i... More

Dear Tyeung612, We thank you for taking the time to share this comprehensive review following your most recent stay with us. Each of the points you mentioned is an opportunity for future improvements and rest assured that your important feedback has been shared with our management team. We certainly hope to have the chance to see you again in a... More

Wanderlust201

“No accountability amongst management and staff”

Reviewed 3 June 2013

Despite its lacklustre and predictable furnishings and service; one thing stood out to me during my stay. The poor staffing. I recently had the worst experience with InterContinental Montreal possible as the valet service at this hotel scratched my car. After attempting to contact management, I was shuffled around and accused of trying to get a refund for my bill.... More

Dear Wanderlust201, We thank you for sharing your feedback following your recent stay at our hotel. We sincerely apologize for the experience you had and we completely understand your disappointment. We are deeply sorry to hear that this situation was not handled properly by our team, especially since you are a loyal client of our hotel chain. Rest assured that... More

SjayToronto

Toronto

2 reviews

“Nice hotel, but a bit out of the way”

We spent one night at the Intercontinental. Overall it was fine, nothing outstanding to report on. Two not-so-great things - one, it was out of the way. It was a last minute decision to stay there, but I wouldn't stay there again as it wasn't very convenient to downtown. If you're looking for a place near but not in the... More

Dear SjayToronto, We thank you for sharing your comments with our team following your most recent stay with us. We appreciate your feedback and we are sorry to hear that you did not make the most of our location, at the gateway of downtown and Old Montreal. Also, you will be glad to hear that we will be offering the... More

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InterContinental Montreal Hotel Reviews, Montreal

InterContinental Montreal

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