My wife and I recently went to Quebec City for a 3 night stay, our first time in the old quebec in the winter. We had previously stayed in Le Clos St. Louis and this trip was equally as nice. The rooms are so cozy and decorated so well setting the tone for such an historic location. Paul and Ghyslaine...
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Mr. and Mrs
Thank you for your wonderful comments regarding our hotel. It is guest like you that help us maintain high quality service. Your feedback is important and does keep us aware of customers request. We try hard to maintain a great level of satisfaction and keep our hotel at the 4 start level. Thank you again and please...
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My husband and i found this to be a very charming and friendly bed and breakfast with only the best customer service. We found our room to be charming, cozy and romantic and incredibly clean. We thought that Paul was very helpful from the moment we stepped through the door and I don't know what else we could have asked...
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We are very pleased that we met your expectations, especially since we take great pride in our work and our client services. It’s because of valued customer like you that we continue to be one of the leading 4* hotel in Old Quebec City.
Thank you and please come back ans see us soon.
Ghyslaine Donais
owner
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4 of us (2 couples) stayed at Clos St-Louis in December for a pre-Christmas-spirit warm up. They made it very easy for us to book separately and have adjacent rooms, advised us of their special lower rates even when we missed it at the time of our booking, clearly explained how our late arrival would work, and welcomed us from...
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Dear Sir and Madam:
Thank you for sharing your experience with other Trip Advisor readers and possible guest to our Hotel.
It was a pleasure to have you with us and please come back shortly.
Ghislaine Donais
Owner
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We stayed at Hotel Le Clos St-Louis for a week in May 2011, (sorry for the delay in getting this written) in Room #6. We picked this place because of it's small size, the location and because of all the positive comments from previous guests.
When we arrived, the weather was cool and the room was warm even though the...
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Dear Madame and Monsieur;
We are very pleased that you loved your stay at our hotel and thank you for taking the time to share with others your wonderful experience.
Comments like your help us maintain the high quality of our hotel.
Once again Thank you
Ghislaine Donais
Owner
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My wife and I recently celebrated our 50th wedding anniversary and I wanted to take her to Quebec where we had honeymooned 50 years ago. My preference was to go to a small hotel and by finding Le Clos Saint-Louis, it was a most fortunate choice.
Unlike other hotels, I was able to go online at home, and with the...
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Dear Mr. and Mrs.
Once again congratulations on your 50th wedding anniversary. It was a pleasure to have you with us to celebrate this important milestone in your life. We also thank you for taking the time to write a review to share your experience at our hotel. We are proud of our establishment and do our upmost to maintain...
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My partner and I stayed in December, 2011 and had a wonderful visit. From the charming owner, to the wonderful room and the delicious breakfasts, we will stay again on our next visit to Quebec City. We wanted to go to enjoy the quiet and the Christmas lights and were certainly not disappointed. When one books online from Pennsylvania, you...
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Dear Bill and Madame:
We are most pleased that you have enjoyed your stay at Le Clos Saint Louis, and that you took the time to share with the readers of Trip Advisor your experience. We take great pride in providing good accommodations and service.
Thank you again and please come back toenjoy our beautiful city.
Ghyslaine Donais
owner
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We went back again for a romantic weekend (we can't stay away too long from this hotel). The main reason we planned our trip to Old Quebec was to find an excuse to stay at the Clos St-Louis. The rooms are so beautiful, and I like that they are all unique. We have stayed in many different rooms and each...
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Reviewed 27 June 2007
Madame;
Merci, Thank you for your lovely comments in regards to our hotel. Heartfelt thanks for taking your precious time to share your thoughts about your experience at Le Clos Saint Louis. Comments such as yours help us in our outgoing effort to improve your experience with us each time you or your friends will visit our great city.
Ghyslaine...
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We stayed at Le Clos St-Louis from Jan. 3 to 6 this year. We were wondering why we were the only guests and found out that the hotel was actually always closed this time of the year for a couple of weeks but the the owner forgot to block these days in the booking calender. We were very impressed and...
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Mrs and Mrs;
We are pleased to read that our establishment did meet your expectation and that you enjoyed your stay in Quebec City. Thank you for sharing your experience and telling readers about our hotel and the excellent service provided.
We take great pride in maintaining our house in the Victorian era in a ¨non cookie-cutter¨ Vicorian hotel with...
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On December 23rd 2011 my wife and I arrived at the Hotel Le Clos St. Louis. The first problem was getting in! The outside door was heavy. The steps between the outside door and inside door were covered with snow. It took some doing to get the inside door open. The space between the doors was tight. We eventually managed...
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Actuary 007;
We understand that you will not be coming to our facilities based on your last experience. However it is important to mention that after reviewing the case with our staff, clients at the hotel, all the people who intervened, and our provincial hotel association in detail.
We came to the conclusion that the hotel management did everything we...
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We had a lovely little getaway here. The room was a very quaint Victorian style, comfy beds and a jacuzzi tub. We had a so so continental breakfast which for the price we paid I thought rather poor. The hotel is in the heart of old Quebec city and close to everything. Seniors beware, we had to climb 47 steps...
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