We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 12 Moose Jaw hotels »

Heritage Inn

4.0 of 5
1590 Main Street North, Moose Jaw, Saskatchewan S6J 1L3, Canada
Hotel amenities
Heritage Inn
Ranked #9 of 12 hotels in Moose Jaw
3.0 of 5 stars 28 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

28 reviews from our community

    Trip type
Traveller rating
    6
    5
    5
    10
    2
Date Rating
1 review
2 of 5 stars Reviewed 20 May 2012

Stayed here for 2 nights and we never had wifi which is something that is very important. We called down the desk twice and they gave little effort and said they didn't no what's wrong. Overall it was a good stay but having no wifi was a a pain More

Was this review helpful? Yes
Saskatoon, Sk.
Senior Contributor
24 reviews 24 reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 6 April 2012

The hotel was old and dated, the rooms, slightly musty. After staying there one night, paid more and went to the Temple Gardens Spa hotel and it was well worth the difference. This place shouldn't cost more than $80, it really needs a renovation. More

Was this review helpful? Yes
See 7 more reviews by pinnacle8850 for Moose Jaw
HeritageInn_11, General Manager at Heritage Inn, responded to this review
16 April 2012

Dear Guest, I was sorry to read that we did not meet your expectations on your past stay with us. We are committed to providing a comfortable and relaxing stay to all our guests and I have taken note of your comments. We are continuously doing upgrades and renovations to the hotel to ensure total guest satisfaction. Should you have... More

Travellers are raving about these Moose Jaw hotels

Wakamow Heights Bed and Breakfast
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1570910?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Thriftlodge Moose Jaw
3 of 5 stars
Show Prices ABS:HotelCheckRates-d2306563?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Days Inn - Regina Airport West
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1782974?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1119729?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Calgary, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 January 2012

Bed's were okay and comfortable but the room was very old and dated. Way too expensive for the room which was average with a king bed. The entire hotel is overrated and expensive. Didn't like the view of the pool. The pool was not the best. Service was not great. Very small room. It was very cold in the room... More

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review
24 January 2012

Dear Guest Thank you for taking the time to tell us about your past stay. We certainly appreciate feedback on our hotel and the services we offer. We would like to apologize for not meeting your expectations. We are always in the process of updating our guest rooms and public areas to ensure guest satisfaction. We have recently renovated a... More

moose jaw
1 review
2 of 5 stars Reviewed 2 January 2012

I can't recommend any establishment that has hidden, unadvertised fees added on to your bill upon check out. The additional fees are nothing more than double dipping. We all know business have to to make a profit to stay in operation but be up front about what your stay will really cost. More

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review
23 February 2012

Dear Guest, We appreciate your stay with us at the Heritage Inn but are very distressed to read that you felt you incurred “hidden fees”. We are very clear in outlining all the taxes and hotel fees on our statements and are confused as to what you may be referring to. I have made an attempt to contact you directly... More

Calgary, Canada
Top Contributor
58 reviews 58 reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 December 2011

I was a little worried about staying here when I read the reviews. I last stayed at the Heritage Inn about 20 years ago and found it a nice place to stay. My stay there this time was great as well. It is a good full-service hotel in the mid-range price level. The other full-service hotel would be Temple Gardens... More

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review
19 December 2011

Dear Guest, Thank you for taking the time to let us know about your stay with us at the Heritage Inn. We certainly appreciate our customer’s views and comments as they allow us the opportunity to improve our products and services. Your positive comments have been posted for the hotel staff to read and we do thank you for making... More

Airdrie, Canada
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 18 October 2011
1
person found this review helpful

You would not want to stay here more than 1 night, even if the price is lower than some other hotels. The room we stayed in was large, but had no window to get rid of the "dead air" smell. Fortunately the bed was clean and comfortable and we had a nice hot shower in the morning. Towels were cheap... More

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review
28 October 2011

To Heinekeng, Thank you for taking the time to express your concerns about your past stay. We certainly appreciate our customer’s views and it certainly allows us the opportunity to correct and make changes to our products and services where necessary. It appears that you were satisfied with several aspects of your stay but were disappointed that your window would... More

Edmonton
Senior Contributor
41 reviews 41 reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 29 September 2011

My bathroom hadn't been cleaned to my standards and the room was a bit musky though it looked great and the odour dissipated after a few minutes of having the window open. I love being able to open my hotel windows so that's a plus. The staff was very helpful and the location is super easy to find and the... More

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review
12 October 2011

Hello, Thank you for taking the time to tell us about your past stay as we certainly appreciate any feedback from our customers. First and foremost, I would like to apologize for the level of standards that were below your expectations, and certainly below our standards, in the housekeeping division. I have reviewed your comments and concerns with our Housekeeping... More

Winnipeg, Manitoba
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 29 August 2011

I stayed here with a friend on our way back from Alberta. It was a great place to break up the drive. The price was reasonable and had a clean pool/hot tub area. It did get noisier in the late evening, but we were so tired after driving all day that we passed out immediately. Our cable didn't work when... More

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review
2 September 2011

Dear Christina1984, Thank you for taking the time to tell us about your past stay with the Heritage Inn and we certainly appreciate your comments. We strive to meet the needs of our guests and we are glad that your overall experience was positive. We would like to apologize for the issue you encountered with your room cable. We are... More

Chilliwack
2 reviews
1 of 5 stars Reviewed 17 August 2011

I was in town for business and was booked there. My first night's room, (yes I had to move), was in the original part of the hotel. It was very musty smelling and felt claustrophobic due to the low ceiling in the entry way. I also had requested a frig and there wasn't one. The next night's room, while light... More

Was this review helpful? Yes
HeritageInn_11, Marketing Manager at Heritage Inn, responded to this review
25 August 2011

Dear disappointed113, Thank you for taking the time to tell us about your past stay. We certainly appreciate feedback on our hotel. I would like to apologize to you on the distress that was caused; we are always in the process of updating our guest rooms and public areas to ensure guest satisfaction. With the direct problem of the water... More

Eriksdale
1 review
3 of 5 stars Reviewed 16 August 2011

Our major complaint was pricing but I suppose when there is demand, hotels can charge what they wish - this is a major reason why we travel stateside as rooms are half the price of Canadian hotels of similar quality. However, the one problem we ran into was a TV that would not work (modem problem). When mentioned at the... More

Was this review helpful? Yes
HeritageInn_11, Marketing Manager at Heritage Inn, responded to this review
25 August 2011

Dear AIKEriksdale, Thank you for taking the time to tell us about your past stay, we certainly appreciate your comments. I would like to apologize for the issues you faced in your guest room. We are currently upgrading all of our modems from Analog to Digital which may have caused the modem issue in your room. I certainly agree with... More

Travellers who viewed Heritage Inn also viewed

Comfort Inn
3.5 of 5 stars 35 Reviews
Moose Jaw, Saskatchewan
Show Prices ABS:HotelCheckRates-d183858?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Super 8 Motel - Moose Jaw
3.5 of 5 stars 23 Reviews
Moose Jaw, Saskatchewan
Show Prices ABS:HotelCheckRates-d188313?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Days Inn Moose Jaw
3.5 of 5 stars 32 Reviews
Moose Jaw, Saskatchewan
Show Prices ABS:HotelCheckRates-d295443?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 12 hotels in Moose Jaw, ranked by popularity »

Been to Heritage Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Heritage Inn

  • Heritage Hotel Moose Jaw
Address: 1590 Main Street North, Moose Jaw, Saskatchewan S6J 1L3, Canada
Price range (per night):* RM345 - 450

Owners: What's your side of the story?

If you own or manage Heritage Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Heritage Inn
Show the lowest price for this hotel (from our partners)
Show Prices