I usually stay at the Delta when in Regina but had a meeting in the Ramada so thought I'd have a change and stayed at the Ramada this time. I had been here a year ago on business and was upgraded to a jacuzzi suite at that was an awesome surprise, so this time I paid for the upgrade- it's...
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Dear SaskTraveller5,
We are so proud and thank-ful of the rating your granted our hotel during your last stay in our Queen City. We strive continually to keep our guest’s safety and comfortable, as a top of mind each and every day. Our staff love to smile and I must tell you we can always make our guest’s smile right...
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The Regina Ramada has a nice enough convention centre, but the base rooms are not designed for business travel. The base rooms contain 2 queen beds, and the only way to get rid of the extra bed is to upgrade. The upgraded room is adequate for business travel. but the fixtures and carpets are quite run down in spite of...
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Dear Arewetherenow,
Thank-you for allowing us the opportunity to respond to your most recent stay with our hotel. I wanted to let you know that we are planning another renovation to our hotel to address your concerns you noted. I know firsthand that these changes will definitely be enjoyed by all our valued guest’s.
I am very thank-you for your...
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Our room was ok. Clean and big enough for our family. Was a little disappointed we had to pay $10 when the underground parking was full and we had to park in a lot around the corner. Very busy location on the corner of victoria and broad. Don't bring out the kiddies at night as various undesirables are lurking around.
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Dear achelso1,
We are so glad you enjoyed our Ramada and the great rooms we have with abundance of space and comforts of home. I am sorry about the parking as we do the most underground parking spots in Regina but sometimes we are full. The cost for parking is actually much more economic to the market and we do...
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We stayed here for 2 nights in April.
The good:The staff was friendly & helpful, the beds were comfy, the room was clean, room service was fast & food delicious.
The not-so-good: The room definitely has seen better days - bathroom sink cracked, sofa was very worn, the sauna wasn't working at all, tiles in the hot tub were cracked...
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Dear TumbleWeed4,
Thank-you for taking the time to complete your Trip Advisor compliment on our hotel. We are so glad you enjoyed our staff and the great food we deliver each and every day.
We are also enhancing all the items you noted in your response during our renovation that we are starting shortly. I know you will love the...
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I had to book here at the last minute, but for $235+tax I was unfortunately disappointed. My first impression was how tired the exterior of the building looked in parts. I was impressed with the brand new lobby, but I was let down again by the hallways and rooms, which had not been fully renovated.
It happened by 28c in...
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Dear Panchoy,
I wanted to let you know that you will be very pleased with our new renovations that are currently underway at the Ramada. Plus, the renovations are all related to your areas of concern in your response. We have a complete curb-side appeal renovations with lighting, sculptures, landscaping. Our interior hallways are being completely refreshed with paint, lighting...
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The hotels entrance was redone and looks great but the rooms look old, such as pastel green couch and wallpaper.. The bed is nice not much noise from rooms either.. nice pool area as well but you arnt allowed any drinks there which would have been nice when gettin in and out of the sauna.. The staff is really great...
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Dear yngtraveler,
May I say we appreciate all feedback from our valued guest’s and ensure you that we do listen and act accordingly. I wanted to let you know that the price you paid was for a Suite. We are also re-vitalizing our exterior of our building in the next few months. We have already received conceptual drawing and may...
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Aside from the late night riff raff (I suggest not arriving at 1:00 AM!) this hotel was clean, safe, good service and had underground parking. The pool was really nice; warm, clean, big and in a cool room with log covered walls. Hot tub clean and overall nice. Would be 5 stars if breakfast was included.
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Dear Double O Dave,
Thank-you for your kind comments relating to our hotel during your last stay with us in Regina. Listening to our customers comments are vital to our success.
Thank-you once again and please send me an email when you are back in Regina so that I can offer you a nice upgrade for you to enjoy.
All...
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This hotel has the feel of an old building. For the price I paid, I expected better.The staff were all very friendly and helpful. There is a nice Thai restaurant within walking distance. Hard to find a place for a quick lunch on a weekday. Had to settle for a slice of pizza as all the restaurants around were pretty...
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Dear Niagarax
It was nice to have you as one of our guest’s in our Ramada Hotel during your visit to our Queen City. I am pleased to let you know we are working on more improvements to our hotel and you will be very impressed with our new renovations we are working on. I think it is important to...
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I hate to give bad reviews...but I guess that is what makes trip advisor what it is. A friend and I decided to have a girls night out. I picked the hotel based on other reviews of the Ramada. I had read some bad ones and I read some good ones. So I had high hopes...We were pleasantly greeted when...
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Dear Mrs. Packer
May I say your review is not a bad review, it is a review that I must discuss with our team and ensure we learn and also improve. I think any comment from our guests is vital to our continued success. I am so sorry you had a less than enjoyable stay with our hotel, but may...
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This is obviously an older hotel, but has had renovations. The staff are all very friendly, from the desk to the pub. Comfortable beds, clean rooms. Only a few dollars more than some of the lower end hotels in the city. I would stay here again.
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Dear Shelly
May I start by saying you are so kind with your positive review on Trip Advisor of our Ramada Hotel. I know you have many choices in Regina and we are so pleased you allow our hotel to be your destination of choice. I also want to let you know that I review all Trip Advisor postings in...
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