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All 14 Whitehorse hotels »

Stop In Family Hotel

314 Ray Street, Whitehorse, Yukon Y1A 5R3, Canada (Formerly Family Hotel)
Hotel amenities
Stop In Family Hotel
Ranked #13 of 14 hotels in Whitehorse
2.5 of 5 stars 10 Reviews
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10 reviews from our community

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Victoria BC
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

We stayed here twice, once on the way north and again on the way home. It's an older motel and the hallways smell a bit dusty and musty but our room was fine.......everything was clean and comfortable. On our second stay, a man overcharged us on the room rate (unknown to us) but shortly after we reached our room the... More

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Daljeet Dhillon, Owner at Stop In Family Hotel, responded to this review
16 May 2012

We appreciate the feedback you have provided. Our hotel strives to cater to budget travellers looking for less expensive yet clean and adequate rooms. Our room rates are on average $50 to $70 cheaper than similarly sized rooms at competing hotels. We think our repeat customers appreciate being able to spend that money on an extra tank of gas for... More

Mountain Home ID
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 17 June 2011
3
people found this review helpful

This place is a dive plain and simple. We stayed here because it was the only room available (after calling 6 hotels) that allowed pets. It is true to its name, Family runned. It is adjacent to an Indian restraunt whose aromas wafted through the entire hotel. "oversize" parking was a lot behind the motel which I honestly was afraid... More

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Daljeet Dhillon, Owner at Stop In Family Hotel, responded to this review
16 May 2012

The staff and ownership at the Family Hotel regrets your negative experience. We have six older non-renovated rooms in the basement. Obviously, being in the basement, these rooms are less desirable than other rooms. We offer these rooms as pet rooms, as there are limited offerings in Whitehorse for pet owners. Most pet owners do not appear to mind having... More

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1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 27 April 2010
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Can you belive my kids would not stay here and my kids don't care where we stay, they only care where we are and what we are doing. We checked into the hotel, I though they were taking a pre-otherization like all other hotels, instead they took the payment from my credit card for the full stay. We then went... More

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Dawson City, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 February 2010
1
person found this review helpful

I had to stay at this hotel during this past weekend of the Feb 5th 2010. It started out with $50 deposit plus a $5 remote control deposit!!! Horrible Horrible HORRIBLE.... the worse hotel serivice in the city. they have wicked imgainations and like to report things that never happened... the one night that i never stayed there!! they said... More

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Daljeet Dhillon, Owner at Stop In Family Hotel, responded to this review
16 May 2012

Although we encourage feedback and constructive criticism when we do not meet guests’ expectations, this review is a compete misrepresentation of the facts. Our hotel values the sleep of our guests, and the very name “Family Hotel” is meant to convey that we want an establishment free of loud noises and partying. In fact, it was our desire for a... More

california
1 review
2 of 5 stars Reviewed 21 August 2009

So my Husband and I were traveling through Canada on our way to Alaska. We stopped in Whitehore the capital of the Yukon Territory very tired from our drive all day. I walked in and the owner was very nice she had only one room left in the basement. Which we were soo tired we took it. We drop our... More

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texas
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 August 2009

We arrived late and had the feeling, that we are not welcome here. No friendly smile or friendly words. When we saw the room we were not very happy. It was very hot, noisy and even it should be a non-smoking room it smeeld like a smoker room. It looked a bit rundown and it was not very clean. The... More

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See 3 more reviews by travelbird_9 for Whitehorse
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 July 2009
1
person found this review helpful

Went in to get a room and practically had to beg to be waited on. The front desk employee was too busy with his girlfriend, the two of them talking on the phone oversees to somebody in India. After we finally received service, we went out to start getting luggage from the car and found the front desk employees kid,... More

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Daljeet Dhillon, Owner at Stop In Family Hotel, responded to this review
16 May 2012

First off, I am sorry for replying to you so much later than your original review, but we only realized recently that owners can respond to these reviews. I would like to state categorically that I, as the owner, was very concerned about this incident. The employee was on work permit and working out very well to that point. However,... More

Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 November 2007
1
person found this review helpful

After reading the reviews on this site, I had expected a nice hotel with pleasant people at a good price. What I got was a barely average room, in the basement, with one window that fronted on a block wall one foot away. The cost was no different than any hotel along the Alaskan Highway, the staff was loud and... More

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Spokane, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 September 2007
2
people found this review helpful

My family and I stayed at this place on July 23rd, 2007 on our vacation to Alaska. We found this place after looking around, and it had the cheapest rates, so we stayed. We were pleasantly surprised by this low-key family-run property. Not only were the rates reasonable, but we had wireless internet, the beds were great, the room was... More

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Whitehorse, Yukon
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 May 2003
8
people found this review helpful

This is a really good hotel. It's not too fancy, but it is clean, quiet, the rates are reasonable, and its close to all attractions and shopping. The upkeep on the place is impressive. I thougt it was newly built, but the manager informed me it was 10 years old. I recommend this place to people trvelling on a budget! More

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Additional Information about Stop In Family Hotel

  • Family Hotel
  • Family Hotel Whitehorse
Address: 314 Ray Street, Whitehorse, Yukon Y1A 5R3, Canada (Formerly Family Hotel)
Price range (per night):* RM275 - 431

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