After traveling in over 30 countries, this is the worst customer service I have ever experienced. I am not a fussy traveler, but when chunks of the ceiling fall on your head in the night due to water damage and animals in the ceiling I expect some sort of accommodation for the trouble. The hotel is practically empty- plenty of... More

This was a return trip to Sunrise Tropical.. we had stayed there several years before and were very happy to return. However, the place is now in serious decline, and we won’t be returning. Overall, it seems to me the resort is trading on its reputation and past glories, and not investing in the staff or the premises. Although the... More

We realized our stay in Railay was not going to be cheap regardless of where we stayed (seems it is about twice as expensive as anywhere else we went), so we decided to stay in one of the nicer places seeing that the pries of accomodations with ammenities we wanted were not too much different from each other. While we... More

We booked a tour to One Day Phi Phi Tour via the resort tourist information counter as we thought it will be a safer and more trustworthy choice compare to other counters outside the resort. After issuing the receipt, we were told to report at 9am and the speedboat will leave at 915am at Sand Sea Beach the next day..... More

After much umming and ahhing we decided on Sunrise Tropical Resort. We'd initially only considered the resorts on West Railay but as well as difficult in securing a triple room, the price difference was also vast. We're glad we chose Sunrise. Arrival - don;t walk up the 'walking street' if you arrive from West Railay. Walk up through Railay Bay... More

My fiance and I returned from Thailand a few days ago after a 3 week trip. Railay Beach was the first place we stayed at after Bangkok and I can hoestly say that we loved it. Sunrise Tropical was also a great resort and we loved our room. We had booked a chalet room and we were pleasantly surprised by... More

We were upgraded from a chalay room to a tropical villa, which was a lovely bungalow set in the hotel's tropical gardens. The room was clean, modern and very spacious, with a terrace looking out over the gardens which was great for a bit of wildlife watching in the evening! Breakfast was ok - the food was tasty with a... More

Our trip to Railay has been a classic emotional roller coaster ride, feelings ranging from excitement to complete shock, really. First thing you notice on the way to Railay is the scenery, which is stunning, there's no other word for it. The ragged rocks make a backdrop like no other, and I gather they must be climber's paradise. Then the... More

We spent 4 nights in this hotel. The hotel is good as such, pretty clean BUT we had bad luck with a room with very but VERY noisy aircondition - I mean inside and outside too! Fortunately we were so tired that we could fall asleep. The swimming pool needs some refreshment and refurbishment sooo much..but otherwise the resort is... More