The hotel is situated in the old town a few minutes walk from the centre. The walk to the centre is wonderful; which ever route you take passes brightly painted houses. The room was a good size, large bed, fridge, flat screen TV, painted in bright colours. The natural light came into the bathroom through a huge skylight, rather than... More

Puerta Campeche is in a great location inside the old city walls of the Centro district. The gardens and pool are beautiful, and the staff welcoming and helpful. However, the rooms are very dark. We asked to be moved because our room had no windows, and we were given a complimentary upgrade to a junior suite. Even with two large... More

This hotel was a huge disappointment. The "luxury" was not to be found for either us or our friends. Our room was just behind the pool and smelt of damp and the bed sheets felt damp too. It was obvious the room not been aired at any time. Our friend's room was upstairs and very noisy. The rooms are dark... More

Having said that this is a lovely hotel in historic centre. Staff are lovely and the pool is a delight but the food and drink are soooo expensive although the food is very good. We had a room on the second floor and it was delightful...gorgeous furniture and very light...this may have only be relevant because our previous hotel was... More

You must fully prepay the whole stay upon reservation. Then you can change. We like : undescriptible back-in-time atmosphere in this restored to perfection Hacienda. From beautiful tiled floor to bright pastel cartoon painted walls, everything you might have expected from Starwood Luxury collection, is right there, and even more than you have dreamed of. The nicest pool side on... More

Overall a great hotel and nice place to stay out. Location is perfect.... Campeche is a small town and the hotel is close to everything (<10min walk). Staff were super friendly, spoke good english and gave good suggestions. Our room (1) was great and overlooked the pool. Good size, comfy bed, nice bath, etc etc etc etc.... perfect. There's free... More

I work in the hotel industry, and can be a little picky. this hotel is exactly what I like. A boutique hotel, with personal charm. We asked for directions, and a car drove in front of us, literally to the door. It´s right behind the "muros" where one entry is. It might be a good idea to get good instructions,... More

Puerta Campeche is an absolutely lovely hotel located smack in the heart of historic Campeche (the "old, cultural" part of town, featuring the lovely preserved houses, the fort, etc.). The design of the hotel ensures an intimate and luxurious experience without resorting to the "big box" feel of a large chain hotel. Starwood has made a concerted effort to maintain... More

This place is a real gem. The staff extremely friendly. The room although slightly on the small side was very nice. The pool area was interesting with lots of small pools within a big pool. The restaurant area was clean and lovely and the restaurant served superb food. The last evening we found out that there also was a roof... More