We had booked a 2 night stay with a groupon voucher so weren't sure what to expect. Our room was immaculate - everything clean and all the essentials we needed. The cookies were amazing and set us off to a good start! We didn't have a view as we were on the ground floor and this meant our room was... More

We booked this hotel as a deal with Secret Escapes, 2 nights b&b + 2 course meal in Marco Pierre Whites restaurant. We received a warm welcome from all the reception staff and given 2 delicious choc chip cookies. Our room was clean and the bed really comfy It was quiet to sleep,no noise from guests or bar as other... More

We came here for the night, for a friends wedding. The hotel is half beautiful, old stone and half conference hotel - an odd combination. The room itself was a decent size, but poorly laid out. To get to our room we had to go up one lift, along a long corridor and down another lift, before passing the kitchens.... More

We recently stayed at the hotel for one night, and felt that the bedroom decor was a little dark and dated. The wood laminate on one of the bedside tables was chipped. This apart, the delux room in which we stayed was quite acceptable. I have read other reviews about the bathroom arrangements and have to agree that they are... More

We stayed at this hotel as we were attending a 50th Birthday Party at the hotel. The rooms are very modern, they look very chic. Bathrooms are lovely, apart from frosted glass pain in the door - which is odd! We were given warm chocolate cookies on check in - absolutely divine! Staff were all very friendly. Bar staff need... More

Having been a member of the club for over 4 years I cancelled my membership. Cadbury do not widely or fairly advertise their membership prices but I was paying just over 60 pounds per month. Seeing as I'd been a loyal member for so long i asked if that was the best rate available. I was informed that it was... More

Took my parents for a 2 night stay and was very disappointed. Whilst I had confirmation of a 2 room booking reception could only find a booking for one room. There appears to be only one lift for the entire hotel. The bathroom has a shower with glass panel into the bedroom with a so called modesty panel. Unfortunately I... More

I stayed in the Cadburys House Hotel on the Night of Friday 11th May 2012. THe first thing I noticed during the day was the repeated aircraft flying directly over the hotel on their Departure from Bristol Airport. Whilst this had stopped, when I had got to bed at around midnight, I was kept awake for another couple of hours... More

Fabulous hotel with a great location. Marco Pierre White restaurant was diabolical. Absolutely rubbish. Crap service, undercooked meat, soggy kale, cold mash. Awful service. Nice cheese though. Excellent spa. Great health club. There was a powercut on the Saturday night and they just shut up shop. Goodness knows what the wedding party in attendance thought. No lights, no food, no... More