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Auckland Harbour Oaks

4.5 of 5
16 Gore Street | Auckland City, 1010, New Zealand
Hotel amenities
Auckland Harbour Oaks
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155 reviews from our community

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Wellington
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 9 May 2013

Ok this is going to be a long one. I found the hotel itself well located, walking distance to vector arena as my boyfriend and i were there to see tool. Which was the main reason we booked the hotel. So for that it served its purpose. It's also only a few blocks from the waterfront and queen street. So... More

Was this review helpful? Yes 1
UdaiSarin, Director of Sales at Auckland Harbour Oaks, responded to this review
13 May 2013

Dear Guest, Thank you for your feedback. I appreciate your kind comments about some of our staff . I am sorry that we did not meet your expectations throughout your stay. However overall it seems you did enjoy what our property has to offer, central location good rooms great prices, and of course the views. I would be happy to... More

Ballarat, Australia
2 reviews
3 of 5 stars Reviewed 7 May 2013

My wife and I stayed here for 9 nights in April 2013. The hotel is listed as 4 star. We were disappointed in many respects Go out the front door and you are looking at hookers standing in front of brothels. The furniture was old and stained. Bedside lamps were not connected to the power points. The hotel is conveniently... More

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Auckland, Auckland, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2013

We stayed the night in town for my birthday (a few gf;s of mine) and stayed at Auckland Harbour Oaks for their location and facilities listed on their website. The website stated "your home away from home' which we found wasnt true at all. We stayed in a Superior 2 bedroom apartment, there was no radio/stereo and when ringing reception... More

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UdaiSarin, Director of Sales at Auckland Harbour Oaks, responded to this review
13 May 2013

Thank you so much for your feedback and please accept my sincere apologies that your experience was less than top notch. All feedback is used in assisting us to improve future guests’ experiences through your observations. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Do... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 May 2013 via mobile

I phoned the 0800 to book 5 nights in July. I asked how much for a dulux, she said 139 a night. When I said "but the website says....) she suddenly changed her mind to $116 a night, big jump. Everything was great until it came to paying. She said upon booking I had to pay via credit card for... More

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UdaiSarin, Director of Sales at Auckland Harbour Oaks, responded to this review
13 May 2013

Thank you for your feedback. I am disappointed to read that you wer unhappy with booking requirements. It is very clear on our website and all other 3rd party websites that a credit card and a valid photo i.d is a requirement upon check in at our property. Further, when a credit card is not available a cash bond will... More

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Townsville, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 1 May 2013

Checkin and out was good. Room was clean, modern and similar to hotel promo photos. Hotel carpark OK. We had room on floor 8 overlooking vacant block (poolside), which had glimpses of the harbour from the balcony. I would recommend this and not noisy street side. We got a last minute online cheap rate (less than $100/night). Need to pay... More

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See 2 more reviews by acjm_NthQld for Auckland Region
UdaiSarin, Director of Sales at Auckland Harbour Oaks, responded to this review
2 May 2013

Dear Guest, We are so glad to see that you embraced what we offer here at our property. Great rooms, Great price, Great location.... Generally as in many cities in the world, locations in the CBD have multiple businesses in the vicinity. We also enjoy the proximity of various Restaurants, viaduct harbour, Ferry Terminal/ Britomart shopping business & entertainment precinct... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 25 April 2013

We stayed in a 2 bedroom harbour view apartment and it was everything we expected for the price. If you want a 5 star apartment than this is not for you but if you are like us and needed a place in the centre of Auckland under $200 than this is perfect. The only thing that didn't make this the... More

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UdaiSarin, Director of Sales at Auckland Harbour Oaks, responded to this review
29 April 2013

Dear valued guest, It is great to hear that you were able to take advantage of our central location and explored the City. We appreciate your feedback, it will assist us in improving our services for future guests. All the TV's are due to be replaced in phase over this year. The front desk would have been glad to assist... More

Shanghai, Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 20 April 2013

My family stayed in a Harbour View 2 bedroom apartment (36C) on 7 & 8 April 2013. This hotel was even proposed by the travel agent as a 4.5 star apartment with views. It is nothing more than a 3 star hotel in a seedy area of the city. It is directly across the road from 2 strip bars and... More

Was this review helpful? Yes 1
UdaiSarin, Director of Sales at Auckland Harbour Oaks, responded to this review
29 April 2013

Dear guest, Thank you so much for your feedback and please accept my sincere apologies that your experience was less than top notch. We are shocked to hear about your experiences and would like to get more information so we could improve our services, please contact us on feedback@vrhotels.co.nz. All feedback is used in assisting us to improve future guests’... More

Sunshine Coast
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 April 2013

We stayed at Auckland Harbour Oaks in March before our NZ cruise. It is excellent value for money. It is within walking distance to the port, we actually walked with our luggage for embarkation. It is in walking distance to restaurants, the harbour and shopping centres. We had a one bedroom apartment which was very comfortable and had wonderful views... More

Was this review helpful? Yes 1
UdaiSarin, Director of Sales at Auckland Harbour Oaks, responded to this review
29 April 2013

Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel and encouraging our belief in "happiness through hospitality". Please stay in touch and we look forward to welcoming you again in the near future! Hope you have a wonderful time on your cruise.... More

Melbourne AUST
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 April 2013

My family stayed in a Harbour View 2 bedroom apartment (30B) on 8 & 9 April 2013. We booked the Oaks and paid a far bit (>$400 per night) expecting the high quality we had found at The Adelaide Oaks. The hotel is close to the Harbour and Viaduct area but families should be aware that it is surrounded by... More

Was this review helpful? Yes 1
UdaiSarin, Director of Sales at Auckland Harbour Oaks, responded to this review
29 April 2013

Dear Guest Thank you so much for your feedback and please accept my sincere apologies that your experience was less than top notch. All feedback is used in assisting us to improve future guests’ experiences through your observations. I would love to have you come back and give us another chance to prove that this is not usual for our... More

hawkes bay
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 9 April 2013 via mobile

Loved the location of this hotel, nice and close to britomart, viaduct & queen street. Down sides were dirty windows ruined the view. Washing machine didn't work, probably my fault as I didn't bring it to their attention. Compact apartment but suited us perfect for our three day stay. You could not complain at that price really.

Was this review helpful? Yes
UdaiSarin, Director of Sales at Auckland Harbour Oaks, responded to this review
29 April 2013

Dear Valued Guest, It is great to hear that you were able to take advantage of our central location and explored the City. We appreciate your feedback, and are glad to note that you found our accomodation great value for money! The front desk would have been happy to assist with the washing machine operation which could have been a... More

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Additional Information about Auckland Harbour Oaks

Also Known As:
Auckland Harbour Oaks Hotel
Auckland Harbour Oaks Hotel Auckland Region
Address: 16 Gore Street | Auckland City, 1010, New Zealand
Region: New Zealand > North Island > Auckland Region
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #71 of 139 Speciality lodging in Auckland Region
Price range (per night): RM269 - 589
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The tallest apartment tower in New Zealand - 4.5 Star Qualmark Rated. Auckland Harbour Oaks offers Auckland CBD apartment style hotel accommodation with sweeping views of the harbour and city.New:* GYM Access* Pool Access* Complimentary 1 hour free broad-band internet per night purchased (up to 250mb). The emphasis is on style and comfort at an affordable price. ... more   less 
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Auckland Harbour Oaks
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