We've stayed here once before but our last visit was for my husband's birthday and the staff went beyond to make our stay memorable. I chose the Romance package and Laura, Shawna and Sonia all helped out with the plans. We had the best customer service that we've ever had at any hotel. My husband travels a lot for business... More

Anthony at the front desk made our stay such a pleasant one. From the moment we entered the building he was just so accommodating to our needs. Wish we could have stayed longer just to get to know him better. Enjoyed our visit very much and the hotel was close to everything. The bed was a dream. Will see you... More

I spent a lot of time at this hotel after being downtown. I spent 6 nights here and was so happy with the hotel and the staff that I extended my stay with my family for an additional 2 nights before flying back to Australia. This is an excellent location, close to the airport. The hotel also has a free... More

I loved the staff here and I had questions ect. The reason for the lower rating was the comfort of the bed was not very good. Also, the towels are waffle design and they are so stiff and scratchy. A little softener and better mattress and pillows would up the rating. I am not use to public transportation and the... More

First room there had a King sized bed that dwarfed the room. It was okay, but a bit noisy. My friend arrived and had the next room for part of 1 night and made them move her, so I followed suit. The rooms we were moved to were VERY nice. Wifi, desk, bar with refrigerator, microwave, toaster, and a nice... More

I stayed at the long stay in suite 1106 for one month. My husband and i with my 17 month old son stayed there as we had immergrated to canada. The hotel staff were very kind to me and my son while my husband had started his new job in particular HAry anothy and helen in reception. I would also... More

Great location nearby the YVR Airport if you have to catch an early flight... Guest desk staff really friendly and respectful of clients. Even the cleaning staff was very helpful. Very quiet rooms. Hotel is walking distance from 3rd Avenue on which you can find great restaurants and get on the Sky-Train to downtown Vancouver.

I ws at the hotel for a two day conference. It can be more hectic for me to travel as I must bring my big and beautiful guide dog. I was treated very professionally and Shawna at the front was outstanding at ensuring I had all I needed for my dog's comfort, and that means a lot to me. Thank... More

Very nice hotel, price is very affordable. We stayed in the one bedroom suite and the only issue we had was that no one told us that the living room heat was regulated on top of the unit itself, once we found that out it was nice. Too bad the pool and the hot tub are so far apart, but... More