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All 10 North Vancouver hotels »

Lonsdale Quay Hotel

3.0 of 5
123 Carrie Cates Court, North Vancouver, British Columbia V7M 3K7, Canada
Hotel amenities
Special offer
Free breakfast
Lonsdale Quay Hotel
3.5 of 5 stars 135 Reviews
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135 reviews from our community

    Trip type
Traveller rating
    42
    47
    19
    13
    14
Date Rating
Pemberton, Canada
1 review
3 of 5 stars Reviewed 24 May 2012 NEW

I thought the hotel staff were great, the accommodations were really nice, great location (easy ride on the Sea Bus into downtown) and you have the awesome market right downstairs! However, I paid top dollar for their "Waterfront Executive 180 Degree City View with huge Deck Suite" (of which there is only one that also requires a $1000 deposit when... More

Was this review helpful? Yes
Farah Stéen, General Manager at Lonsdale Quay Hotel, responded to this review
25 May 2012

Dear Guest Thank your review. The Waterfront room does have a spectacular deck, and unbelievable view! I'm so happy that you found the market below to be amazing and your stay outside of the patio furniture was great. I believe in being honest, and let you know of our challenges with the furniture on the deck. We, unlike the Pinnacle... More

Langley City, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

I found the staff, the service and cleanliness of this Hotel to be Excellent. My need for a room was sudden and they managed to squeeze my family in on a very busy weekend. Farah Steen was extremely helpful. The beds were very comfortable we all slept well. We all enjoyed the view from our room. The farmers market downstairs... More

Was this review helpful? Yes
Farah Stéen, General Manager at Lonsdale Quay Hotel, responded to this review
17 May 2012

Dear Guest, Thank you for your kind words and review. We where so happy that we could take care of your last minute booking, and that your family had a wonderful time. The view from the east side water view is great, and it is interesting to watch a working harbor at the same time. We look forward to another... More

Vancouver, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

Very loud rooms. Executive room is a basic motel room with nicer furniture. Cheap microwave and fridge. Coffee maker in the bathroom. not nice. Save your money for a real hotel. More

Was this review helpful? Yes
Farah Stéen, General Manager at Lonsdale Quay Hotel, responded to this review
10 May 2012

Dear Guest, Thank you for your review. I see that you had a similar experience to the review following yours, and can assure you that the noise during your stay has been resolved. The room type you where in is new, and the view you had was facing the city and the Lionsgate Bridge. Those rooms are newly renovated, and... More

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Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 10 May 2012

They seem to use Groupons and discounts to fill up their Unrentable and noisy rooms. Our room sounded like it had a helicopter was idling on the roof the whole time we were there. The room actually vibrated at times (I think it was actually a bad Air Conditioner on the roof). Staff was rude and don't seem to care.... More

Was this review helpful? Yes
Farah Stéen, General Manager at Lonsdale Quay Hotel, responded to this review
10 May 2012

Dear Guest We are sorry that you had the experience that you did. We use Groupon as a great way to share some amazing deals and also for marketing purposes. Our Groupon approval rating by qualified buyers is 87%+ and we found that guests return back after staying with us. Room 430 is one of our newer Executive rooms, and... More

Camarillo, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

I picked this hotel because of a really good deal online. I was reminded that you get what you pay for. The location was great. The staff was amazing. Upon our arrival to the hotel, which is on the top floor of the Market, impressed with the lobby. my wife and I were even impressed with the hallway. We read... More

Was this review helpful? Yes
Farah Stéen, General Manager at Lonsdale Quay Hotel, responded to this review
10 May 2012

Dear Guest, Thank you for your review. I'm so happy that you enjoyed the location and the staff where friendly. You are aboslutely right about the lack of artwork, and this is being addressed over the next few weeks. We have purchased the artwork, and are going to bring a warmer, friendlier feel to the rooms without the views of... More

London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 April 2012

I asked for a change of rooms to see some water but that made the cost of the room quite high. The market was a bonus but don't stay here if you need to be downtown as you will become too familiar with the seabus! The small gym is rather forlorn and needs upgrading. Loved having all that fresh fruit... More

Was this review helpful? Yes
Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 27 April 2012
2
people found this review helpful

I recently presented at a conference in Vancouver. I travel a lot for work, and one of the things I like least about it is eating out all the time. I don't like coming home from traveling feeling like I've eaten too much or eaten poorly. I felt like I'd hit a goldmine when I got to the Lonsdale Quay... More

Was this review helpful? Yes
lqhmanager, General Manager at Lonsdale Quay Hotel, responded to this review
8 May 2012

Dear Guest Thank you for your wonderful review. It seems that you experienced all that our hotel has to offer in every way! Yes, the seabus accessing Vancouver is awesome, and a great way to commute to Vancouver! This is one city, that you have an amazing view doing so. Also, staying at our hotel offers more competitive rates that... More

Mississauga, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

Ive been to this hotel numerous times. It's got wonderful access to the market downstairs, the ferry is nearby, and there a number of good restaurants in the area. I love being out near the water. Get a room close to the end to avoid the noise of the fire door. There is a small fridge in the room but... More

Was this review helpful? Yes
See 2 more reviews by myroes for North Vancouver
lqhmanager, General Manager at Lonsdale Quay Hotel, responded to this review
8 May 2012

Dear Return Guest! Thank you kindly for your informative review of our hotel. Return guests always have great tips, and it seems that you have truly experienced all the features of our property. We look forward to welcoming you back in the near future. Enjoy the summer ahead! Sincerely, Farah Stéen General Manager More

Langley City, Canada
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 April 2012
1
person found this review helpful

The hotel room was just OK, the noise from the security door banged all night long...people horking furrballs first think in the morning on their way out to get that first smoke of the day. I guess we are spoiled, we just expected more. More

Was this review helpful? Yes
lqhmanager, General Manager at Lonsdale Quay Hotel, responded to this review
2 April 2012

Dear Guest I'm so sorry for your experience. Yes, the fire door can be annoying. We have looked at various options, but the Fire Regulations dictate the "mechanics" of that door. I hope you will give us another try, and request a room away from the fire door or entrance. I'm sorry other guests kept you awake, I'm sure being... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

Excellent value for this well located hotel. Clean and comfy. Spent 7 notes in a standard room and had no complaints at all. Free wireless internet was such a bonus. Breakfast at Mix lounge was good. Only complaint is the fruit salad on menu was not available the whole time we were there and seemed strange considering the fresh food... More

Was this review helpful? Yes
lqhmanager, General Manager at Lonsdale Quay Hotel, responded to this review
3 April 2012

Dear Guest I'm so happy that you enjoyed the hotel and the local attractions. It looks like you enjoyed your 7 days in Vancouver and used the public transport system that is so accommodating to travellers. We look forward to another opportunity to welcome you back in the future. Thank you for your kind review. Sincerely, Farah Stéen General Manager More

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Additional Information about Lonsdale Quay Hotel

  • Lonsdale Quay North Vancouver
  • Hotel Lonsdale Quay
  • Lonsdale Quay Hotel North Vancouver
Address: 123 Carrie Cates Court, North Vancouver, British Columbia V7M 3K7, Canada
Price range (per night):* RM443 - 1,105

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Lonsdale Quay Hotel
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