I travel alot and have stayed at many chain hotels over the years. This place may not be the Ritz but it does have great staff that make your stay memorable. We encountered the issue with the cold floor as well in the bathroom and the front desk staff said no problem we well get you another room. The beds... More

I booked this hotel for a quick one night getaway from Kelowna. I have stayed here before, but not since the 90's. The room itself was fairly comfortable, but there is very little sound proofing in the room. I'm really glad we had a back side room, but even then we could hear traffic through the window and every emergency... More

i was pleasantly surprised by how quiet & pleasant this hotel is. There is a great deal of construction around it but the odd numbered rooms face a quiet, green residential area. Nice fitness center, friendly staff, overall good value.

I found this hotel to have Great service, friendly staff, and it was very clean. I have enjoyed my stay both times I have stayed there and recommend this hotel, especially to anyone with business at the royal columbian hospital. I plan to stay there again soon.

Overall this hotel isn't bad. I'd say its ok. I've stayed at many best westerns and I would have to say that this one is slightly under the quality of others but generally speaking not bad. It is slightly more run down than others that I've stayed at before. My husband and I stayed here March 15th for one night... More

We had a pleasant check in experience, the lobby is very bright and inviting. Our room was Very clean and well equipped, I loved the thick fluffy towels in the bathroom and our bed Was comfortable and warm. The complimentary breakfast was in a very pleasant and Spacious room with lots of tables, the food was pretty basic, but delicious,... More

Found this place to be bright, clean and the staff were very friendly! I loved that I was greeted with a smile and a hello every time I entered the lobby (made you feel safe that someone was always paying attention)! The front staff were very helpful in directing two tourists to fun and exciting locations! I really liked that... More

Had a "voucher deal" for a very reasonable price, will take advantage of it again if it is available. The beds/sheets were very comfortable/cozy, basic room but very clean and well equipped with a microwave and fridge, Pantene products in the bathroom, liked that! Had no heat though, couldn't get it to work but made for a great "snuggle under"... More

We just checked in and had to add something here, especially after reading the previous scathing review. When I came up to my room I told my hubby that was the most fun I've ever had with check in. The lobby was nice and clean and entering our room we were pleasantly surprised. Carpet looked new and very clean, room... More