When I walked in here I was pleasantly surprised by the appearance of the lobby, it was spacious and had a nice fireplace you could sit by if you wanted to. The front desk girl was very rude, and didn't seem all that interested in her job as she very quickly checked us in. The room appeared to be clean... More

Your entrance is fooling ,nice ,but as soon as you enter the elevator ,it smells awful,the carpet is thread bare ,the elevator dr. has stuff running down it ,dried up long ago!The rm. had never been cleaned ,headbrd.,between nightstand&bed had piles of crap between them never been vacummed,coffee pot was not operational,broke.Hair &dust &dirt thru out the bath&entire room. More

We have never stopped in Hinton to stay, so this last trip we decided to get a good nights sleep before continuing with our trip. After a mix up on my behalf (Nova Inn/Nova Lodge) we ended up at the Nova Inn. We found the front desk clerk (Cindy) to be extremely efficient/prompt, courteous, helpful and informative. She told us... More

We were doing our research before our trip, and came across this Inn. We saw it previously on past trips, but we thought that we would stay here this time, and try this facility. The lobby area is very spacious and airy looking, and very inviting. The check in area is very clean, and the desk clerk was very polite,... More

Came to this hotel very tired and looking forward to sleep. On arrival hotel and room is well presented and clean enough. Priced well compared to Jasper. Unfortunately we heard the click clack of high heels and muffled conversation through ceiling/walls? and some enthusiastic noises all night until the early hours of the morning. Very thin walls. If you can... More

We have stayed at the hotel chain before but were not happy at all on this trip. The front reception were very unfreindly. They did not give as details re hotel amenities. The room was not particulary clean. It hadn't been dusted for some time. We had the executive suite but did not even have a table or coffee table.... More

We planned a family ski trip to Jasper and decided to try the Nova Inn. We thought the price was great and they had a pool and hot tub for us to relax in after a long day of skiing. When we first entered the room, we were quite pleased. It was really large and it had a kitchenette. After... More

Helpful, friendly, outgoing staff. Beautiful, modern, clean, spacious room. WARM swimming pool, enoyable for the whole family (even mom!) Complimentary hot breakfast buffet. $69/night! Will go out of our way to find a Nova in our future travels and hope more of them spring up. More

My family of five and four dogs stayed at this hotel on are way to B.C. I picked this hotel from the reviews on trip advisor and for it is unbealivable price, $65.00 plus $10.00 for the dogs. The hotel is right on the main strip beside Dairy Quenn, the only negative i have is that their sign isnt very... More