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All 30 Canmore hotels »

Grande Rockies Resort

3.5 of 5
901 Mountain Street, Canmore, Alberta AB T1W, Canada
Hotel amenities
Grande Rockies Resort
Professional photos
46 traveller photos
Ranked #5 of 30 hotels in Canmore
4.5 of 5 stars 122 Reviews
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122 reviews from our community

What travellers say about this hotel
  • “Hot tub” (8)
  • “Underground parking” (7)
  • “Living room” (7)
  • “Bedroom suite” (7)
  • “Water slide” (6)
  • “Very comfortable” (6)
  • “Really nice” (5)
  • “Full kitchen” (5)
  • “Flat screen TV” (4)
  • “Next time” (4)
Traveller rating
    68
    35
    12
    4
    3
Only show reviews for Family (42) | Couples (54) | Business (10)
Date Rating
Edmonton, Alberta, Canada
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
“Condo suites in a hotel - great for family/friend travel”
4 of 5 stars Reviewed 27 May 2012 NEW

Right off the bat, this is not your typical hotel; it is a condo style building with a hotel style front desk. If you are looking for space for a family or you want a kitchen to save on meal costs or just want a beautifully appointed unit - this satisfies on all counts. By luck of the draw (it... More

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Redlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excited to stay here!”
5 of 5 stars Reviewed 24 May 2012 NEW

My husband and I are planning to stay here to celebrate our birthdays and wedding anniversary so I'm hoping for a flawless experience. I was concerned about some of the negative comments, however, I have never seen a General Manager reply to each comment with such impressive professionalism. I called the hotel and voiced my concerns. The woman I spoke... More

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Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
26 May 2012

Dear "Soon to be" Grande Rockies Resort Guest, Thank you for taking the time and posting your comments about our Resort. We are looking forward to welcoming you for your special days coming up and can 100% guarantee that your stay will be flawless and that you are choosing the right resort to celebrate at. My team is very committed... More

1 review
“No Airconditioning, no handi cap parking - No One Cares”
3 of 5 stars Reviewed 20 May 2012

Let me preface this review by stating that the housekeeping staff and most of the front desk staff were phenomenal. My problem is pure and simple with management. The rooms are nice enough, but the decor in the hallways certainly leaves something to desire. The air conditioning did not get turned on at all, so we had sleep with our... More

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Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
26 May 2012

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your stay with us last weekend. We truly do appreciate hearing from our guests and knowing how we are doing. I am glad that both you and I had the opportunity to meet in person last weekend and to address your concerns that you... More

Edmonton
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Friendly staff, clean rooms, great pool area”
5 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

Mother's Day weekend was our family's first visit to the Grand Rockies Resort and we were very impressed. We stayed in a 1 bedroom suite on the second floor and it was very clean and nicely appointed. Definitely not a typical hotel room as it included an amazing digital shower (it took about 5 minutes to figure out all the... More

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Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
21 May 2012

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review your past stay with us. We truly value the feedback that we receive from our guests and appreciate the kind words that you mentioned about our resort, services and employees. It is always great to hear how we are doing and always find ways to... More

Canada
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“I just love this hotel!”
5 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

We stayed her in October ( sorry just getting to a review now!), for a wine makers dinner. We were totally impressed with the property . The lobby is beautiful and modern, and very unique to the Rockies (love rustic, but it's nice to have a break sometimes). We brought our kids to play in the pool, they loved the... More

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Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
19 May 2012

Dear Grande Rockies Resort Guest, Thank you for taking the time and posting a review on your past stay with us and it is never too late to post these,so thank you. I am glad that your expectatons were exceeded and you and your family enjoyed the amenities that our hotel has to offer. We look forward to welcoming you... More

Seattle, Washington
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“nice hotel but not very clean and we think...”
3 of 5 stars Reviewed 10 May 2012

The hotel is new and looks great from the outside, but looks can be deceiving. After a few nights my wife discovered bite marks around her neck and arms. It was confirmed by our docter - BED BUGS. We checked out and stayed our remaining 4 days at a place called Blackstone Lodge - simply put awesome. again the hote... More

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See 2 more reviews by Preston-098 for Canmore
Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
16 May 2012

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your past stay at our resort. I do however apologize that your experience fell short of your expectations and that your perception was that are hotel has "Bed Bugs". I can ensure you and all other guests traveling to stay at our resort that... More

Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
43 helpful votes 43 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

We stayed here for two nights on April 27th and 28th. Staff were very friendly, hotel was clean and comfortable. Fitness facility was adequate, unfortunately two machines were broken . The pool was very nice and hot tub wasas well.. Its a great facility for children. The restaurant was great, pre-selected menu would be a problem if you stayed for... More

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See 6 more reviews by sunstroke2 for Canmore
Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
8 May 2012

Dear Grande Rockies Resort, Thank you for taking the time to post a review on your recent stay at our resort. We appreciate receiving feedback from all our guests and knowing how we are doing. I do apologize for the two broken machines you experienced in our fitness center and have organized to get these repaired. I am very pleased... More

Edmonton, Alberta, Canada
1 review
“Looked nice but not clean & other problems”
3 of 5 stars Reviewed 30 April 2012

We stayed at the Grande Rockies resort this past weekend. It was our first stay there. We stayed in the main hotel in a one bedroom suite with a King bed and pull out sofa. The front desk staff were really nice when we arrived and there was plenty of underground parking. When we got to our room we were... More

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Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
2 May 2012

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your recent stay at our resort. I do however must apologize for the short comings you experienced at our resort, mostly to do with the cleanliness of your room and the missed services during your stay. I want to reiterate to you that our... More

Calgary
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Amazing Experiences”
5 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

My boyfriend and I want to thank your team at Grande Rockie Resort for the amazing experience that we had at your resort. We were looking to get out of the city for the weekend, but not only that we got away and were treated like a King and Queen. I honestly have never had such amazing service at a... More

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See 2 more reviews by Cari L for Canmore
Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
2 May 2012

Dear Grande Rockies Resort Guest, Thank you very much for taking the time and posting a review on your recent stay at our resort. I have shared your wonderful comments about our resort with the operations team. I am very pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the near... More

anguilla
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
“Great few days”
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Had a fun relaxing few days in a scenic area with lots of walking and some easy drives through some beautiful scenery. More

Was this review helpful? Yes
Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
24 April 2012

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your recent stay at our resort. We are pleased that you had a great stay and enjoyed the scenery around Canmore. We look forward to welcoming you back in the near future. Kind Regards, Jason Guyitt General Manager More

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Additional Information about Grande Rockies Resort

901 Mountain Street, Canmore, Alberta AB T1W, Canada
Price range (per night):* RM529 - 772

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Grande Rockies Resort
901 Mountain Street
Canmore, Alberta AB T1W
Canada
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Frog slide - great for the little ones! Waterslide View from our balcony High-tech shower includes radio, foot massager, etc...
Grande Rockies Resort Photo (46 traveller photos)

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