We decided to trade a week and this resort was all that was left. My husband booked it and to be honest I wasa bit worried as Tripadvisor was not too keen on the facility. I have to say boy was I wrong! This beautiful little town in a hidden gem... Absolutely beautiful with wonderful walking trails all over. The... More

We checked in on 2/4/11. Only 7 guests were checking out from the prior week. Besides the fact that check-in time is ridiculous (4PM), they were unable to meet this and clean 7 rooms from 10am - 4PM. I guess we couldn't get a previously cleaned room. The woman at the desk was the first bad experience. Rude. Our dishwasher... More

I loved the hotel from the moment I walked in. The entrance was welcoming yet elegant. The rooms were a great size and I loved that they were suites. The kids slide was wonderful for the kids and we enjoyed the indoor/outdoor hottub. More

Staff clueless.Pool shut down for the month with no notice prior to arriving so what do you do with 3 very active kids who were looking forward to the pool.The adjoining hotel was reimbursing there guests the money for using the rec. center in town while we were told that we should have been notified by II. I will be... More

Invited the in-laws to the family time share. Nice to have two private bedrooms and a full kitchen -- good family time and good space! Very quiet and secluded location -- ideal for getting away from it all. More

I reserved this unit through a timeshare swap with II. There were not any recent reviews when my swap was made. I was worried about my choice. I was very happy with the resort when we got there. The unit had 2 bedrooms, 2 bathrooms, a living/dining area, kitchen and small balcony. The bed was comfortable. I didn't cook while... More

After 9 long hours of driving from BC having been stuck at several road constructions and the clean up of debris from the landslide at Field we finally arrived at our destination 10 minutes past the appointed hour for check in. We were all pretty tired so my husband and I went into the lobby to check in to find... More

We are thrilled that we have been successful exchanging this resort. The unit was very nice and well kept. The area was absolutely beauful. We will definitely stay here again! More

Apparently Diamond Resorts exchangers get the worst room. Ours was on the ground floor above the underground parking garage door - even though there were other empty rooms. The TV in the living area was missing the remote. It took 3 days to get a new one after being told that maybe we didn't look hard enough for it because... More