This hotel is newly renovated, so everything is new and clean. Very close to the University of Waterloo. The room was spacious, clean, quiet, nicely decorated...bed was comfortable. Definitely staying here when we're visiting the area.

My partner and I stayed overnight in this hotel because we wanted to go to the Farmer's Market in the morning. We stayed in a spacious room with a nice comfy king bed. It is very clean, quiet and comfortable. The location is close to an outlet mall and on a nice sunny day, one can walk to the market.I... More

I just paid 250 dollars for a very small room in a hotel that doesn't even have a pool or sauna, I was watching TV and checking my mail and suddenly the Internet and TV connection went off, I call front desk several times 6 with no answer, at the 7 call they told me that they have a problem... More

Marriott recently gutted the old Best Western St. Jacobs and has modernized this hotel as a new Courtyard. Clean rooms, friendly staff, a free shuttle to local businesses and a Starbucks cafe in the lobby. What more could you ask for?

The hotel is wonderfully clean, staff is very friendly and at first the room seems great. The location of the room leaves a lot to be desired and I really don't understand why this room is even used as a guest room. Room 303, a beautiful king suite, so clean and nicely equipped. Except it is right beside an ice... More

I recently stayed at the Courtyard Waterloo St. Jacobs for two days on a business trip and was certainly not disappointed. I am aware that they have just very recently completed renovations so I cannot compare the 'new' with the 'old'; what I can say is that both the hotel and the rooms are beautifully designed with lovely, clean lines... More

Courtyards are always a safe bet for me when traveling to new towns, and this one did not disappoint. The front desk staff was very friendly at check-in, and even helped get new batteries for my TV remote when it didn't work. I was upgraded to a 2-room suite at check in; and while the room was great, the location... More

I stayed over the weekend recently for a swimming competition. Last year it was a best western under construction, well it was worth the Reno - nicely appointed rooms and a grand lobby with interactive screen providing news, directions, etc. the staff were courteous, polite and extremely responsive (arriving in our room within 5 minutes of a call when one... More

I'm trying my best to find a Marriott that I've stayed at to be a worse experience than ANY other hotel I have been with.. this one wasn't the one either. This Marriott is nice basic courtyard hotel. Stayed here 1 night with the misses and used the work out area which was very clean and very well put together.... More