Main objection was parking. They share their parking lot with another hotel so when there is a convention, there is no parking, which is fine except if you want to go out for dinner or some other reason. Had to wait quite a while circling to find a spot.
Phone buttons did not work. To get room service I had...
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Dear Gerry M,
We appreaciate the feedback Gerry, and I apologize for our Guest Servcies Agents not explaining all of the parking options available to you. We have over 1000 spots on the complex, including 600 underground spots, and spots behind the hotel. All parking options are complimentary, so on your next visit to the area, please try us again....
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I am not sure what hotel is pictured on their website but it is not the hotel you check into. I will say the desk staff are very nice and helpful. Issues; stained carpet, door lock latch broken, clock radio broken, closet door broken and off it's track, dirty, 1 ply t.p. and they don't even give you a box...
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Hi Daffyone,
We would love to welcome you back in the near future for a more positive experience. It appears as though you missed some of our amenities. We are pleased to offer our guests the fastest WiFi in the area, as well as hard-wired Internet option free of charge. We still have wired Internet as an option for those...
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My granddaughter and I had a great stay at the hotel. I wish someone had told me how close the subway was, and how easy to park and use. We found it by accident on Friday, and we were leaving on Saturday. The hotel is in a very conveinent location to go to the zoo, or downtown,but with the subway...
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This Best Western was very nice. Rooms were super clean and we loved the microwave and the fridge and the caa discount. I did not use the fitness centre or the pool but I went to see them and I was very impressed. The pool looked dated , as it was just rectangular, but the people were having fun there....
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Great place to stay in. The prices are excellent, the rooms are very clean and quiet, and the hotel looks and feels very presentable. Highly recommended.
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Dear David,
Thank you for taking the time to share your positive feedback with us. We appreciate all of the great comments we receive from our guests and we look forward to welcoming you back to the 3-diamond Best Western Parkway Hotel.
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My husband and I stayed here on a Saturday night. Parking was free, service was excellent and personable and the room was fantastically equipt. One can go to the adjacent Sheraton for dining and coffee without having to go outside. Super value for the money. I liked the walk out veranda, room fridge, microwave, free internet and just about everything...
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Dear Marian,
It is always nice to get away and enjoy some relaxation time. Thank you for the positive comments and for choosing the Best Western Parkway Hotel.
We look forward to seeing you again soon.
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Although not the ritziest hotel in town, this one is good value for your money and a decent place to rest your head after a long day of meetings.
From the Front Desk to Housekeeping, all of the staff are friendly and everyone greets you with a smile on their face.
Breakfast is a shared experience with the Shearaton next...
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Dear OttawaOcean8,
We appreciate you taking the time to share information about your recent stay with us. Many of our guests enjoy the breakfast buffet option in the attached hotel and we are glad you enjoyed it as well.
Our location is definitely one of our best features. You can be downtown in about 20 minutes (of course depending on...
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I stayed here for one evening as I was preparing to leave the city in the am and didn't wish to drive through all the downtown traffic. I stayed here once before but transferred after one night to the Sheraton which is connected as I was not very fond of the room at that time. That being said there are...
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Dear Mushkiki,
We are so glad you enjoyed your stay with us and we appreciate your acknowledgement of all the great changes we have made. We will certainly share your positive comments with our housekeeping team who work hard to ensure our guests receive a very clean guest room.
Please think of us when returning to the North Toronto area...
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This is an older hotel but the beds were very comfortable, there is a fridge and microwave and the wifi worked fine so I was quite happy with the room. Could have used a safe. There is however no elevator to the second floor which was a bit of an issue for the older relatives in my party who needed...
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Dear Thbucu,
Thank you for taking the time to tell us about your recent stay. I am happy to hear you enjoyed your stay, but let me apologize for the inconvenience you experienced with your phone. Sometimes there are computer glitches that are quickly fixed with a simple call so luckily we were able to remedy this defficiency quickly.
Our...
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The place looks a bit run down- was thinking about changing hotels from the outside but the rooms are really clean and have all new amenities: fridge, microwave... The different people working at the front desk were so helpful. Breakfast for some reason was not include which is strange considering the 50-60 hotels in this chain that I have visited...
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Dear Walden123,
We appreciate you taking the time to provide us with feedback. On your next visit, be certain to visit the Crave Restaurant, which is just down the hall from the Front Desk. They offer a continental and full american buffet breakfast starting daily from 6:30 AM.
We also have a Tim Horton's located in the parking lot which...
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111 Reviews
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