Room was about equal to what I'd call a 2-star hotel but usually even 1-star hotels offer free wireless access (this hotel free wireless in lobby or eating area). Room was small. Electrical outlet for floor lamp was not working. "Living room" type comfortable chair offers little other than a sinking feeling. Hotel location is very poor in terms of... More

I arrived on a Thursday for a 3 day conference. Check in was smooth and staff was friendly. Room was nice but needs updating. It was clean and there was nothing glaringly wrong. It just looked tired. Dings in the tub fixed by putting the wrong colour paint on them, an outdated plastic shower with chrome edged glass door, plastic... More

Nice lobby... but it's straight, and steeply, downhill from there. One wing of the hotel simply smells bad - musty, badly ventilated [no windows in any of the rooms open, to allow fresh air]. The rooms smell worse, and the carpet is worn and frayed. The 'newer' [more recently renovated wing] is a slight improvement -- but only slight. This... More

I liked my stay so much that I would definitely consider staying in this hotel next time that I visiting Toronto. The staff if this hotel particularly the front desk were absolutely friendly. I had stay in this hotel few years back and the service wasn't particularly impressive. But this time around, I was pleasantly surprised how much they improved.

We have known this hotel for over 40 years. We used to stay here regularly when they offered great weekend specials. We have not been here for over 25 years and were pleasantly surprised to see that they have kept up with maintenance and renovation. The hotel is quite comfortable with all the amenities to appeal to the business traveller.... More

Great hotel staff. They are very friendly and know how to deliver value to guests. Karen has been of great help and she ensured to make our stay as pleasant as possible. Hotel is cozy and comfortable. Big clean beds, location is away from Toronto city center yet close to all other attraction. Variety of restaurants in the neighborhood and... More

My experience with the front desk when I check is always first class. They address me by name, are very helpful and try to give me the best room available. For example I am 6'3" so they try to find me a room with a king size bed. Any request from room service or housekeeping is quick, efficient and firendly.

I recently stayed at this hotel while attending a 2 day company conference. From the time that I arrived to check in to the time that I checked out was flawless. There was over 350 employees attending the conference all held within the hotel. We never wanted for anything. My room was clean, spacious, and very comfortable. The bed and... More

This is a very nice Sheraton and convenient for everything I needed as a business traveler. Close to the highway, my office and restaurants. Room service was very fast and the food was great. I continue to stay here exclusively when in Canada