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All 9 Pembroke hotels »

BEST WESTERN Pembroke Inn & Conference Centre

2.5 of 5
1 International Drive | ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6X9, Canada
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BEST WESTERN Pembroke Inn & Conference Centre
Ranked #4 of 9 hotels in Pembroke
3.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    3
    14
    11
    4
    4
Date Rating
france
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
4 of 5 stars Reviewed 15 May 2012

It's easy to find. It's old fashioned but it's well maintained and very clean. I arrived late Sunday and just caught the carvery buffet which was very good. We were not offered any bar drinks so maybe Pembroke is dry on Sundays? Noisy a/c overnight. The pool was fine, open nice & early. Breakfast on our deal was slightly virtual,... More

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Lorraine Pecoskie, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review
20 May 2012

Dear brianinfrance; Thank you for taking the time to share your experience at the Best Western Pembroke Inn & Conference Centre. Your feedback is very much appreciated and I can assure you that my staff an I use this information to do everything possible to create an enjoyable experience for each of our guests. We are looking at upgrades to... More

Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed 9 May 2012

This Inn is by far the most depressing place I've ever stayed in. Was booked in for 2 nights having driven from minnet in the morning and Niagra the day before. On arrival it looked dull on the outside, even in glorious sunshine. Plant pots filled with soil and nothing else surrounded the building. Was a struggle just getting in... More

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Lorryann, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review
11 May 2012

Dear Sir/Madame; Thank you for taking the time to share your experience with our property on Tripadvisor. On behalf of myself and all of the staff, I sincerly apologize that your stay was not to your satisfaction. It is our goal to ensure that each and every guest leaves our property with the ability to say that we met or... More

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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 May 2012

We went at the Western Pembroke for one night and we enjoy our stay , the only bad point is the breakfest and no wireless internet. breafest is crap just go to the iwrvin on the other side of the road ! no wireless internet ..cmon we are in 2012 More

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Lorryann, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review
14 May 2012

Dear Marc 12907; Thank you for taking the time to share your experience at athe Best Western Pembroke Inn & Conference Centre on Tripadvisorl. Your comments are very much appreciated and will be shared with all of our staff. We are working on the wireless internet, we currently have it in the lobby and conference area, and it will soon... More

ottawa
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 30 April 2012

177.00 plus tax. They upgraded us to the bridal suite? Matress rock hard and covered in thick old plastic that weas deterriorating and cracked every time we rolled over. Sheets ok but thin very old blanket with again old and worn bedspread. Pillows were soft and clean x4. Telephone and fixtures very old and worn. No hot water and no... More

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Lorryann, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review
11 May 2012

Thank you for taking the time to share your experience at our property on Tripadvisor. On behalf of myself and all of the staff, I apologize that your stay was not to your satisfaction. We are under new ownership, and we have taken your comments seriously. We are meeting with designers in early June for a full review, and will... More

kemptville
1 review
1 of 5 stars Reviewed 28 April 2012

This hotel is set just off the highway but way out of town- food, gas anything you have to drive 20 minutes. There was also no hot water for a shower but the front desk didnt warn me upon checkin For somewhere that can even get you hot water- very overpriced More

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Lorryann, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review
11 May 2012

Dear Sir/Madam; Thank you for taking the time to share your experience at our hotel on Tripadvisor. On behalf of myself and my staff, I sincerly apologize we were not able to meet your expectations. We did experience a leak in the hot water tank, and had the issue addressed as quickly as possible. I am sorry we were not... More

Ottawa, Canada
Top Contributor
76 reviews 76 reviews
Reviews in 13 cities Reviews in 13 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 11 March 2012

I used to stay here often as a kid, playing hockey tournaments, and always found it good. Most recently, we attended a wedding here and were quite pleased with the service and quality of the food and rooms, and the location is great - right off the TransCanada Highway. More

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Toronto, ON
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 March 2012
1
person found this review helpful

This is a very disappointing experience. I'm traveling on business and I needed a place to stay for the evening. I typically perfer Best Western, and I have a rewards card with the chain. As a reward member I even paid an extra ten dollars over Travelodge to earn points towards a free nights stay. I booked the room online... More

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Brussels
Top Contributor
59 reviews 59 reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 22 December 2011

We arrived there late in the evening after a long road. The accommodation is pretty good: spacious, big swimming pool, comfy, clean. But the front desk lady was very rude, we found the price she stated very high and asked if there was no cheaper room. She answered very sharply "no" and obviously didn't care. The dinner was of poor... More

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Ottawa
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 20 December 2011

I have been to this hotel a few times now in my travels and I have to say it is the best in the area. The staff are always friendly and egar to help if there is an issue. The pool and work out roomk is always clean. More

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philadelphia pa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 December 2011

We travel to Elliot Lake from the states (philadelphia) in Febuary every year, when we come out on to the 17 from 41 , we always stop and stay here!!!!!! after the long drive, we enjoy the restaraunt, and if up to a swim in the pool, always feel welcome, the workers do a bang up job, we we go... More

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Additional Information about BEST WESTERN Pembroke Inn & Conference Centre

  • Best Western Pembroke
  • Pembroke Best Western
Address: 1 International Drive | ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6X9, Canada
Price range (per night):* RM608 - 646

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BEST WESTERN Pembroke Inn & Conference Centre
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