I arrived late evening after a long day of driving and was grateful for the hotel's convenient location near the highway. Check-in was smooth, efficient and the rooms were comely and inviting. The staff were eager and courteous, a refreshing change from other hotels i've been to. My only regret was that I could not spend a few more days... More

We stayed at the Best Western in Hawkesbury a few years back. This time, we have seen a major difference. The staff were very welcoming and it looks like the hotel has gone through a renovation. Our rooms were very clean and looked brand new. I would recommend this hotel to anyone looking for a quiet, comfortable and enjoyable stay. More

We drove all night and were very tired, exausted. We stop at the hotel late that night. We asked for accomodations for 3 people. We booked a two double beds non smoking. The greeding of the clerk was extra. She made us feel like home. When I walked through the hallway my nephew made a comment about the smell. It... More

We arrived this evening with four more nights in our future and I am dreading it. Previous to this hotel I have yet to meet snottier staff. This place is terribly run down. The restaurant is apparently under renovation, I think it's closed because it was no longer profitable, however, its website states otherwise. I would like to finish this... More

The receptionist claimed she had started working here recently and it took about 20 minutes until I was checked in. I had a room on the ground floor towards the main road. Windows could not be opened what I found annoying. The room was fairly large but the furniture is in dire need of modernisation. I have definitely seen cleaner... More

We booked a one night stay several months in advance with a request for a ground floor room (there was no elevator that I could see). We are seniors. Upon arrival we were told that there were no ground floor rooms available. We had to drag our luggage up a big staircase to the room. The halls were hot and... More

This hotel gave me all that I was looking for...comfort,clean room and professional staff. More

Rooms are dated and in need of a thorough cleaning. My parents wanted a non smoking room but only a smoking was available so they took it. To try to freshen up the room they were going to use the air conditioner but there was cigarette butts in it. They do have one of the very best restaurants we have... More