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All 17 Cranbrook hotels »

Sandman Inn Cranbrook

2.5 of 5
405 Cranbrook St., Cranbrook, British Columbia V1C 3R5, Canada
Hotel amenities
Sandman Inn Cranbrook
Ranked #3 of 17 hotels in Cranbrook
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    12
    5
    4
    4
    2
Date Rating
brisco
1 review
5 of 5 stars Reviewed 15 March 2012

in 2011 we spent a total of 3 family weekends at the hotel to participate in various dance events and soccer tournaments. every one of these stays was excellent, the staff always friendly and helpful, the kids enjoy the pool and we like the proximity to downtown. we're looking forward to our next visit. More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 27 February 2012

Stayed at The Sandman Cranbrook for 2 nights on the 18th Feb, great location, good quality hotel with friendly staff, as a travel agent I would highly rate this hotel. More

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Welches, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 February 2012

My husband & I stayed one knight while traveling from Idaho to Banff. Gave us a better price than what we saw online. Room was a bit on the small side but for one night it was fine. Clean, great bed, microwave, wifi, mini fridge. Quiet, inside hallway for our room. Only complaint was nearby train engines running in the... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 December 2011
3
people found this review helpful

I stayed at the Sandman for 3 nights on a business trip, the manager and staff accommodated me with microwave, fridge, and kitchenette. I work evenings and slept all day, I never woke up to any disturbances or noises. The entire staff (day and night)was so nice and polite. They allowed me use of their fax machine, free Wi-fi. The... More

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Beautiful BC
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 December 2011
1
person found this review helpful

Overall an EXCELLENT stay! From reservation, to check-in, to room, to check-out, the experience was exceptional! This property is pet friendly, and the staff are VERY people-friendly! HIGHLY recommended as a clean, quiet, comfortable, and convenient location! More

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Belleville, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 24 November 2011
2
people found this review helpful

My boyfriend and I stayed at the Sandman Hotel in Cranbrook for 3 weeks as he was working nearby. The staff at this hotel were truly amazing. They were incredibly honest, hospitable, friendly and helpful. From helping us get whatever we needed to giving us incredible fishing tips in the surrounding area. I have traveled extensively throughout Canada and the... More

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Dan Schellenberg, General Manager at Sandman Inn Cranbrook, responded to this review
29 November 2011

Dear Carol, Thank you so much for your kind words. We definitely endeavour to exceed guest expectations at the Sandman Inn Cranbrook and your positive review has helped validate our efforts. I am pleased that you had such an enjoyable stay here, as I realize that living in a hotel for three weeks can be a challenge at times. So,... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 November 2011
2
people found this review helpful

My husband and I stayed at the Sandman after our overnight plans had changed and we needed a place to stay. The staff at Sandman were welcoming, super friendly, helpful and went above and beyond in making our stay a pleasant one. The room was clean and neat, a great deal for the price. We ended our stay with a... More

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Chicago
Senior Contributor
45 reviews 45 reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 October 2011
3
people found this review helpful

When my wife and I drove into Canada, the Canadian border patrol created a bad taste in our mouth for their scowls, aloofness and officiousness. The scene was way different when we arrived at the Sandman. The staff was welcoming, polite and helpful. The rooms were clean and neat. That evening I put my American currency in a plastic bag... More

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Dan Schellenberg, General Manager at Sandman Inn Cranbrook, responded to this review
21 October 2011

Your review is greatly appreciated, as we pride ourselves in providing excellence in customer services and strive to exceed guest expectations. On discovering that you had left money behind, the housekeeper who found it, immediately brought the cash to me. I kept it in in safekeeping and as you say in your review, you received multiple messages stating that your... More

Windermere, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 September 2011
2
people found this review helpful

We stayed at the Sandman for a soccer tournament. The rooms were clean and worked very well for us. It was great to let our teenagers go to the attached Denny's and eat with their team independently. The staff were friendly and helpful. More

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Calgary, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 September 2011
1
person found this review helpful

I think I may have been unfortunate enough to get a room that is much less desirable than others. It needed incredible updating, the bedding was old and had a torn blanket, the curtains just felt dirty and dark and the airconditioner was aimed right at the bed. I looked over the dumpster and dirt parking lot behind the hotel... More

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Dan Schellenberg, General Manager at Sandman Inn Cranbrook, responded to this review
22 September 2011

Thank you for your comments. I always appreciate guest comments positive or negative. The negative ones certainly give us an opportunity to improve matters in areas that may be lacking. Although our bedspreads are not of a modern design, they are clean and comfortable. On further investigation, the blanket in you room did have a hole in it and has... More

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Additional Information about Sandman Inn Cranbrook

405 Cranbrook St., Cranbrook, British Columbia V1C 3R5, Canada
Price range (per night):* RM204 - 235

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Sandman Inn Cranbrook
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