Prestige Rocky Mountain Resort and Convention Centre (Cranbrook, Canada): See 39 Reviews and 10 Photos

Also Known As:: Prestige Rocky Mountain Cranbrook

Address: 209 Van Horne St. S., Cranbrook, British Columbia V1C 6R9, Canada

Region: Canada > British Columbia > Kootenay Rockies > Cranbrook

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#4 Business Hotels in Cranbrook

Price range (per night): RM349 - 744

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Elegant full service resort and convention centre offering exquisite deluxe rooms, designer suites, restaurant, bar & grill, cappuccino bar & bistro, fitness centre, indoor pool/hot tub, day spa, hair salon and boutique shops. Customized Adventure and Lifestyle package available. ... more less

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Sally G

Kelowna, Canada

1 review

“Outstanding service!”

Reviewed 15 May 2013 NEW

Lacey at the front desk delivered the most outstanding service that I have ever received at a hotel. A couple of unfortunate circumstances were quickly and happily rectified. Her attention to detail and commitment to making my stay comfortable are commendable.

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AlyssaCappis

Calgary

Contributor

13 reviews

13 hotel reviews

Reviews in 12 cities

14 helpful votes

“Best in Town”

Reviewed 7 May 2013 via mobile

Stayed here for one night on our way to a family week in Nelson. Cranbrook is the perfect half-way point from Calgary. As Cranbrook was not our final destination, I didn't really explore any amenities. However, the rooms were very clean and pleasantly appointed. The staff was helpful and accommodating. Breakfast in the cafe located in the lobby was absolutely... More

Thank you for your compliments and recommendation! We understand how important it is to have a comfortable place to relax and rejuvenate en route so our team works hard to make our hotel, as you say, "a refuge" for weary travellers. I will pass your comments on to our food and beverage team, and rest assured the delicious muffins are... More

lmochinski

Vancouver, Canada

14 reviews

5 hotel reviews

Reviews in 9 cities

2 helpful votes

“More Than Expected”

Reviewed 19 April 2013

The Prestige Hotel and Resort in Cranbrook is far more than we expected. What a lovely surprise to find such a gem right on the highway. We were so fortunate to find that they had a lovely room available without a reservation and also to get a reduced rate because we have a BCAA membership Upon entering the lobby we... More

Thank you for your recommendation and compliments! I am delighted that you had a wonderful stay and you are looking forward to returning. I hope on your next visit you have some time to really explore the city and experience it as the “Sunniest place in BC”. With a rich historical background, unique local attractions and activities, Cranbrook is a... More

Eva G

“Ric's Lounge & Grill”

Reviewed 14 April 2013

Spent a few hours this afternoon watching the Master's at Ric's Grill. Great Wings albeit a tad on the small side, fantastic Nachos and perfect service from Stephen Kadam, the manager. Will definitely return.

Thank you for posting your review of Ric`s Lounge & Grill. I will pass your compliments on to our restaurant team as I know that they will appreciate your endorsement and comments! More

Peter L

Reviewer

3 reviews

Reviews in 3 cities

“Hotel good as usual. Restaurant service has definitely improved”

Reviewed 9 April 2013 via mobile

Hotel service was great. One star deducted for not carrying enough small items that travellers tend to forget. Restaurant breakfast service was very much improved with different staff from when i was last there. More attentive to customers and shorter waits. Good job.

Thank you for your compliments! I am glad to hear that we exceeded your expectations during your stay. We value the feedback from each guest and as you have seen it is instrumental in improving our services and product. I will pass on your comments to our team and look forward to welcoming you back to Cranbrook! More

Nick K

Longview, Washington, United States

2 reviews

“Best Value and Service”

Reviewed 6 March 2013

I travel frequently for work and play and I've not found a better hotel for the value. I always am greeted by friendly and professional staff, comfortable and clean rooms and walk out feeling like I underpaid. I recommend this hotel for any traveler who wants to bring home with them as they travel. I especially credit their management team... More

Thank you for posting your review. Your compliments and praise will truly be appreciated by our team in Cranbrook. They work very hard to ensure that our business guests have a restful and pleasant stay, and it is rewarding to hear your feedback. I will pass your comments on to our team. We look forward to welcoming you on your... More

mexicanbound5

trail, BC

Senior Contributor

32 reviews

14 hotel reviews

Reviews in 16 cities

37 helpful votes

“Very nice hotel.....but”

Reviewed 4 October 2012

this is a first class hotel......however whoever thought it was a good idea to build a hotel next to railway yard was not all there!! if you are on the railway side the crashing of the trains goes all night. So get the highway side and you only then get the vibrations of the trains......feels like an earthquake but then... More

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I am pleased you enjoyed your room and the coffee shop. Cranbrook has always been a thorough fare throughout our history. Many appreciate our location with its easy access to all there is to do and see in the area. For those train enthusiasts, we are located adjacent to the Canadian Museum of Rail Travel and you can stay in... More

s b

Burnaby, Canada

Senior Reviewer

6 reviews

3 hotel reviews

5 helpful votes

“Average stay for a business trip”

Reviewed 22 September 2012

I stayed at the hotel for two nights while on business. Staff were very friendly upon check-in and check-out. The room was a nice size, although the bar fridge was small. The room was clean; bed was comfortable. It was an average and non-event stay.

See 3 more reviews by s b for Cranbrook

It is always rewarding for us to know that we provided our guest with a comfortable and restful stay. Thank you for letting us know and we look forward to having you again on your next trip through Cranbrook. More

Cathy1979

Nanaimo,BC

8 hotel reviews

Reviews in 8 cities

19 helpful votes

“All bark no bite”

Reviewed 20 September 2012

I have to stay in a few different hotels for work and mostly I go for Best Western or Holiday Inn if I can as they are usually clean, central and offer free breakfast; great to grab a slice of toast, some fruit or a muffin to take for a snack. This time I went for the Prestige Rocky Mountain... More

Guest feedback is greatly appreciated. Thank you. I am happy you enjoyed your room and your pillowtop mattress. I have shared your concerns with our team and they working hard to ensure that the issues you experienced are being addressed promptly. I apologize that you were not aware that with a Prestige Loyalty Club Membership, which is free to join,... More

Rae010

20 reviews

Reviews in 11 cities

9 helpful votes

“Nice spot to rest enroute”

Reviewed 3 September 2012

We have stayed at this hotel every year on our way through to Kootenay lake. The staff are friendly, the rooms are nicely decorated and clean. The beds are comfortable and conducive to a good nights sleep.

Our team will be happy to hear your enjoyed your stay with us. Thank you for the compliments. It will be a pleasure to welcome you back on your next visit. More

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Prestige Rocky Mountain Resort and Convention Centre Reviews, Cranbrook

Prestige Rocky Mountain Resort and Convention Centre

39 reviews from our community

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