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All 17 Cranbrook hotels »

Prestige Rocky Mountain Resort and Convention Centre

3.5 of 5
209 Van Horne St. S., Cranbrook, British Columbia V1C 6R9, Canada
Hotel amenities
Prestige Rocky Mountain Resort and Convention Centre
Ranked #8 of 17 hotels in Cranbrook
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    8
    8
    2
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Date Rating
Vancouver BC Area, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

nice hotel, clean and well kept... I stay for business a couple of times a year. i will probably start staying at other places to try them as other hotels are 20 to 30 $ per night cheaper. Staff are great. I have a big complaint... the little rattan thing they have to keep your clothing in is in the... More

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PrestigeHotels, Guest Relations Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review
16 May 2012

Thank you for posting your review. Your concerns with the dressers are being addressed as custom units are being built. We are happy to be partnering with Ric’s Lounge and Grill as they have offerings to suit all tastes and budgets. I hope that we have the chance welcome you back to enjoy the comfortable accommodations at the Prestige you... More

Portland, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

I frequently travel and rent hotel rooms weekly. The Prestige is the only hotel I look forward to visiting. It's a home away from home for me. And it’s all about their service. They’re personal, professional and always accommodating. When I travel to Cranbrook, I always stay at the Prestige. Also great for family trips as well. More

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PrestigeHotels, Guest Relations Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review
28 December 2011

Thank you for all your kind comments. I will be sure to pass on your compliments to our team. More

Cranbrook, Canada
1 review
5 of 5 stars Reviewed 16 November 2011

We were personally served by the lounge and catering manager. She provided instant and excellent service for our needs. The experience was perfect. Garry Columbus More

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PrestigeHotels, Guest Relations Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review
7 December 2011

It is very rewarding to learn that our team made your function a wonderful event. Thank you for posting your review. More

Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 September 2011

My daughter's softball team stayed at the Prestige for 3 nights in July while attending a tournament. It has everything you could want: a pool, a great gym, a restaurant, a bar with a patio and very helpful and friendly staff. It was nice and quiet too - except for the noise our girls generated when we let them have... More

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PrestigeHotels, Guest Relations Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review
19 September 2011

Thank you so much for your review of our property. We are very proud of the facility and amenities offered to our guests who visit Cranbrook. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 September 2011

After staying at the prestige inn at Radium we decided to give the prestige in cranbrook a try We had a long day at Fort Steele and were happy with a clean comfortable room. The kids had fun in the pool which was a nice and clean The front desk staff were very friendly and very knowledgeable about the area. More

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PrestigeHotels, Guest Relations Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review
19 September 2011

We are delighted that you enjoyed our hospitality. Thank you for your comments. More

Trail, Canada
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 27 August 2011

Staff was very helpful, room was clean and quiet. There is a small amount of noise from the trains behind the hotel at night but it doesn't bother me. The staff always knid to me. More

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PrestigeHotels, Guest Relations Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review
19 September 2011

Thank you for your review. We look forward to welcoming you again. More

West Kelowna, Canada
1 review
5 of 5 stars Reviewed 15 August 2011

The Rocky Mountain Resort in Cranbrook is by far the most "classy" accommodations offered in Cranbrook! The hotel staff is very friendly and they make you feel that you belong at the hotel. The rooms are very clean and up to date; very comfortable beds. The hotels amenities are excellent offering a terrific fitness room and pool. When I stay... More

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Vancouver, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 June 2011

I have stayed at Prestige's other properties throughout BC and this one lives right up to their high standards. My 2nd stay here at the Cranbrook location. What more to say? Beautiful rooms, spacious meeting rooms, an above average in house restaurant, a "real" gym (not just a token little workout area), great front desk staff. Both stays have been... More

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Golden, Canada
2 reviews
1 of 5 stars Reviewed 1 June 2011

Sunday afternoon, May 29 / 2011, i made a call for a reservation for an overnight stay for an emergency operation at cranbrook hospital ( I'm from Golden BC and it's a 3 hrs drive } monday morning 0700 for my wife. So the desk attendant ,Sarah, offered me a special for the circumstances at 129,95 and i told her... More

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PrestigeHotels, Marketing & Sales at Prestige Rocky Mountain Resort and Convention Centre, responded to this review
8 July 2011

Thank you very much for your comment. We sincerely apologise for the way your inquiry was handled. We have sent you a private message further describing the rate structure for CP Rail. More

Dawson Creek, Canada
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 25 March 2011

This was my first stay at the Prestige. I couldn't be more impressed with the front desk staff. They answered all of my questions and even gave me a few tips to help navigate the city etc. The rooms are impeccably clean and very comfortable. I had room service and it was fast, hot, reasonably priced and just good. More

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Additional Information about Prestige Rocky Mountain Resort and Convention Centre

  • Prestige Rocky Mountain Cranbrook
Address: 209 Van Horne St. S., Cranbrook, British Columbia V1C 6R9, Canada
Price range (per night):* RM750 - 1,880

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Prestige Rocky Mountain Resort and Convention Centre
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