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BEST WESTERN PLUS The Westerly Hotel & Convention Centre

3.5 of 5
1590 Cliffe Avenue, Courtenay, British Columbia V9N 2K4, Canada
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BEST WESTERN PLUS The Westerly Hotel & Convention Centre
Ranked #2 of 10 hotels in Courtenay
4.5 of 5 stars 81 Reviews
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81 reviews from our community

    Trip type
Traveller rating
    41
    23
    9
    4
    4
Date Rating
Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 May 2012

I have just returned from a three day stay at his hotel. The staff at this hotel were amazing they bent over backwards making sure our Conference ran smoothly and if there were any glitches they attended to us immediately. I will be returning and staying there again for sure as I would love to explore more of this beautiful... More

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Calgary, Canada
Top Contributor
58 reviews 58 reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 23 April 2012

We stayed for one night only and whilst we didnt try all the facilities we really enjoyed our stay which started with a nice free room upgrade. The oops were large, clean and modern. The staff were extremely helpful and friendly. The breakfast wasn't amazing but it was free so I can't complain. More

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D Rooper, General Manager at BEST WESTERN PLUS The Westerly Hotel & Convention Centre, responded to this review
25 April 2012

Thank you very much for taking the time to complete an online review regarding your recent stay at the Westerly Hotel. Your feedback is extremely valuable to us as it is through this input directly from our guests that we are able to continuously strive to deliver a positive and memorable experience for every guest. I am glad to see... More

Vancouver Island, BC
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 17 April 2012

All the staff I encountered while staying at the Westerly were extremely helpful and friendly. The beds were very comfortable and the room was clean. The only things I didn't like were that there was only a tiny dresser in the room and the television kept cutting out. My daughter really liked the fact that the hotel had a games... More

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D Rooper, General Manager at BEST WESTERN PLUS The Westerly Hotel & Convention Centre, responded to this review
25 April 2012

Thank you for taking the time in providing us with valuable feedback after your stay. Our guest comments are used as a tool to determine areas in which the Hotel can improve. I am glad to see that you were very satisfied with your overall experience at the Westerly Hotel & Convention Centre and that you would return in the... More

Vernon, British Columbia, Canada
Senior Contributor
34 reviews 34 reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 April 2012

I have stayed here twice for meetings that I have arranged and the rooms were clean and comfortable and quiet. The meeting facilities were different each time but perfect for the requirements we had for our events. They served us well and the food was great. We will definitely be back for future events. The free breakfast was awesome too! More

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Gabriola Island, Canada
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 19 February 2012

We'd highly recommend this hotel for a winter ski break, it's just thirty minutes from Mt Washington. They do good value ski packages which include passes, breakfast, and even a bus to the slopes. The hotel has a compact, but decent, pool and sauna so you can ease those aching limbs on your return. It also has a gym, but... More

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Cold Lake, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 6 February 2012

Great people, great accommodations, great location. Had stayed previously in the summer, same experience. Food, saloon, staff awesome. Will return. Thanks Best Western!!!! More

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Port McNeill, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 30 January 2012

I have stayed at this hotel a few times now, by myself and with kids. Every single time, the service has been great and I've had no regrets making a booking at this hotel. The last time I stayed there a mistake had been made with my booking through Priceline (hit the wrong date) but it wasn't a problem and... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 30 January 2012

We stayed in room 101 during a ski weekend and enjoyed the space and 2 queen size beds, but found the bathroom floor inexplicably cold. Slippers are in order for next time. Pros: the service was excellent, with our requests for more cups and towels being met within fifteen minutes. Breakfast was simple but quite good, with wonderful custom omelets,... More

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Abbotsford, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 January 2012

Travel the island and find treasures along the way. This hotel is one of those treasures. Westerly offers its customers choices. From dining out, to looking for a night snack, to changing rooms. This hotel has class, warmth, and a friendly spirit. The Greenhouse Restaurent, Snooker's Lounge and The Flying Canoe West Coast Pub are available for dining. We chose... More

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Langley City, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

What a treat. Not only does the Westerly offer clean comfortable rooms and great customer service, they now offer a pretty darn good Gluten Free Pizza in the Flying Canoe Pub. There are five pizzas to chose from. All are made fresh to order and can even be delivered to your room. Can't say enough about the staff and the... More

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Additional Information about BEST WESTERN PLUS The Westerly Hotel & Convention Centre

  • Best Western Courtenay
  • Courtenay Best Western
Address: 1590 Cliffe Avenue, Courtenay, British Columbia V9N 2K4, Canada
Price range (per night):* RM311 - 562

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BEST WESTERN PLUS The Westerly Hotel & Convention Centre
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