This is an older hotel set among even older hotels.
The good:
New beds with many pillows
Easy assess to rooms
Beautiful view of the ocean
Pool, hot tub. laundry, restaurant/pub on site
Good wireless access
Good amount of parking spaces
Friendly-hard working staff
The bad:
Old hotel with many maintenance issues
Rooms are dated, chairs, couches, fridges, etc. need...
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Dear Guest,
Thank you for taking the time to review your stay, your business is important to us and we value your feedback. We are currently upgrading many items in all of our guest rooms which have included brand new pillow top mattresses, deluxe linens and amenities however we have many more exciting updates planned in the next few months...
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I booked my family here while in town visiting with us and the room they were given was a complimentary upgrade to a loft which was great as it kept the living room seperate from the bedroom and gave us all more space! They also allowed us to join my family in the pool even though we were not registered...
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Dear Guest,
Thank you very much for having your family stay with us, and for taking the time to write such a nice review of our hotel. Our loft Chalet units are very popular and offer a great ocean view. We look forward to the opportunity to welcome your family back to our hotel.
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Stayed here for one night, staff friendly, hot tub was hot... sauna hot.. both good things. Two beds in cramped space. Musty smell, probably because they are old and people smoke outside and that inevitably makes the rooms unpleasant smelling. Breakfast self serve was amazingly well equipped and opened at 0600 which was a plus for us. The beds were...
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Dear Guest,
Thank you for staying with us and writing your review, your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we deliver a superior experience for guests in the future.
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I stayed here for one night on a stopover. The rooms are a bit older, basic, but clean. Not a lot of soundproofing between the rooms but my neighbours were pretty quiet. There are several buildings on the propety and finding my room in the dark took me a few minutes.
The breakfast buffet is pretty good. A nice selection...
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Dear Guest,
Thank you for staying with us on your stopover in Campbell River. We appreciate your comments and are glad you found the rooms clean and the service friendly. We are currently working on many upgrade projects such as flat screen TV's to add more to our guest rooms. Should you be back in the area we hope you...
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Been staying here for the past few years and have loved it. There’s a reason it’s #2 in CR and has so many awesome reviews. The most recent visit Easter long weekend was disappointing though. Didn’t seem up the the same standard.
The left side guest building is dated compared to the middle building. We asked to move but nothing...
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Dear Guest,
Thank you for taking the time to review your stay. I am sorry that your stay was not all positive as you’ve expressed in previous visits. I do apologize that we could not be more accommodating with your requests on a room in the middle building. This building is very popular as it has an amazing view of...
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We had a two night visit, the reception staff were very good and kept in touch to see if all was well. Room had a sitting room / kitchen with the beds in a loft area. We very much liked the sleeping area and the beds were very comfortable. A balcony gave views across to Quadra and much to see...
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Dear Guest,
Thank you for staying with us and taking the time to write your review. The loft chalet room you stayed in are a very popular room at our hotel, the view as you mentioned is outstanding. We have a variety of wildlife that pass by the hotel, we even named a room the eagle room. I would like...
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MY family has stayed here the last 2 easter long weekends. Awesome pool, great continental breakfast, outdoor mini golf ,ping pong , laundry. Has 2 floor rooms with loft!!!! Right across the street from the ocean. Pub right next door, 2 minute drive to down town. Very clean and comfortable, and great staff!!!
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Dear Guest,
Thank you for taking the time to write such a nice review. We look forward to the opportunity to welcome you back to Campbell River....maybe next Easter Long Weekend.
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My husband , myself and our two dogs just returned from a four night stay at this motel while looking around for property. The ground floor room,although a bit dated with an older TV, was exceptionally clean. I'm pretty fussy about bathrooms so was pleased to find the tub and washbasin free from any kind of mildew and that the...
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Dear Guest,
Thank you for staying with us and for your comment.
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Not sure how it got 3 stars from CAA. Good breakfast, nice location, rooms are dated, not up to 3 star cleanliness. Old tvs and cords everywhere along the walls to plug things in. Did have an ipod plug in alarm clock which was nice. Good bed, pilows and linens but many little things in need of repair. Was suprised...
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Dear Guest,
Thank you for taking the time to write your review, your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have recently become a "Plus" and are continuing to improve and update our rooms, some exciting...
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While not fancy, this hotel is certainly clean and comfortable, and meets the needs of a travelling family quite well. We had one of their rooms with a king bed on a loft above the main level, and it was perfect for us and our two boys. The bed was actually soooooo comfortable and of a much higher quality than...
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Dear Guest,
Thank you so much for staying with us and taking the time to write a review. Our loft chalet units are ideal for a family, you stayed in our one king bed in the upper loft bedroom, we also offer a loft style room with two queen beds. Our loft units are popular for familys, its nice to...
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