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The New 401 Hotel

2.0 of 5
2950 Boundary Road, Burnaby, British Columbia V5M 3Z9, Canada
Hotel amenities
The New 401 Hotel
Ranked #8 of 12 hotels in Burnaby
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23 reviews from our community

    Trip type
Traveller rating
    2
    12
    6
    3
    0
Date Rating
Vernon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2013 NEW

I booked this hotel through Hotwire. I found out that Hotwire bills you in American Dollars! So it cost more than the price they quoted me. CAUTION!! The hotel was good. No hidden fees. We had a small dog and they didn't charge more than Hotwire billed. The staff was great. Free coffee. Comfy bed and not really noisey, being... More

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Vancouver, Canada
1 review
4 of 5 stars Reviewed 5 May 2013

To be reasonable, always an evaluation should be based on the costs. I give a very good rating to this hotel, because when I look at my one week stay there, I would say I definitely will come back. As everybody says, the staff are great and even in the first day you may make good friendship with them. That... More

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TheNew401Hotel, General Manager at The New 401 Hotel, responded to this review
8 May 2013

Thank you very much for taking the time to provide a review of your recent visit. Our team is really happy to read about your overall positive experience as a guest. It really makes our day to know you enjoyed your visit. As a smaller boutique property, we strive to offer our guests great individualized service during their stay. We... More

Vancouver, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 April 2013

Great service and staff was very helpful and friendly! The view was awesome (mountains). The hotel is close to Vancouver - central to transit Complimentary coffee is always available. If you like Chinese food, you can go to : Burnaby Palace ( 300 yards from the hotel) - great food

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Nanaimo, Canada
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 April 2013

Price was reasonable and we were only there to sleep, so didn't need any amenities. We had two beds, one comfortable, one all slanty and hard. Location is a great starting place to drive from and parking is free, but there is no where to walk to. Noise from traffic is an issue as on a very busy intersection with... More

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See 2 more reviews by ndngurl for Burnaby
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 April 2013 via mobile

I booked this hotel mainly because of the price and that they allow pets. When we got here the staff was very helpful. I would have to say they have the best hotel staff I have meet to date. And we travel a lot. There is a few things I dislike about the hotel such as our bathroom was very... More

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Edmonton, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 March 2013

My partner and I travelled to Vancouver for a vacation to explore the city. We had stayed at the 401 hotel for 6 nights. We absolutely loved that the location was central to transit and several restaurants, which made it easy for us to travel and explore the city in the first couple of days. We rented a car on... More

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Langley City, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 March 2013

We desperately needed a place to stay and we made some phone calls around. 401 gave us a very inexpensive weekly rate. We were told that they were working on updating the rooms and had recently taken the hotel over from previous owners. I am not an overly picky person, but this room was awful. It reeked of old beer,... More

Was this review helpful? Yes 1
TheNew401Hotel, General Manager at The New 401 Hotel, responded to this review
8 March 2013

Thank you for your comments. I know you are a seasoned traveler and visit many hotels across the country. First, on behalf of our staff, we very much appreciate your positive comments about the level of service and respect you received as a guest. We are a small family-owned hotel and pride ourselves on our customer care. With regard to... More

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2 of 5 stars Reviewed 9 January 2013

my bf and me and my dog stayed here for a few days last month. we chose it because of the price and pets are ok but it's pretty rundown. staff are good and makes an effort but its an old bilding that needs a lot of work. like the bathtubs and walls need paint its noisy too so we... More

Was this review helpful? Yes 1
TheNew401Hotel, General Manager at The New 401 Hotel, responded to this review
11 January 2013

Thank you for your comments, Nicky. Yes, we are definitely one of the few pet-friendly hotels in town and we really appreciate your positive comments about our staff and your positive rating of our location. With respect to the bath tubs, we are currently updating many of our tubs and re-tiling those bathrooms at the same time. We have also... More

Glendale, California
1 review
5 of 5 stars Reviewed 28 November 2012

I've been vacationing at the 401 Inn in the fall for the past several years. My first stay was great, then the owner sold, and the motel had been steadily going downhill. But this year under new ownership, I had a truly wonderful experience. All the staff were fantastically helpful and friendly. They've refurbished the rooms and really upgraded the... More

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TheNew401Hotel, General Manager at The New 401 Hotel, responded to this review
4 December 2012

Thank you so much for choosing to stay with us, Patty. Our team are really happy to know you enjoyed your visit and we very much look forward to seeing you again in the near future. Happy holidays and very best wishes! More

Vancouver, Canada
1 review
4 of 5 stars Reviewed 26 October 2012

We had a great stay at the 401 inn. We were there for a week and the price was very affordable. We are new to British Colombia and the staff was very helpful and knowledgeable about the area. They were also super friendly and our room was very clean. The only problem was the construction going on right outside of... More

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TheNew401Hotel, General Manager at The New 401 Hotel, responded to this review
4 December 2012

Thank you for your comments, we really appreciate it. Happy to let you know that the improvement project that was happening on Boundary Rd is largely complete; on a very positive note, what this means for our hotel is that we now have a great bike trail and grassy dog park directly adjacent to our property for our guests to... More

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Additional Information about The New 401 Hotel

Also Known As:
401 Motor Hotel Burnaby
401 Motor Hotel
401 Motor Inn
Address: 2950 Boundary Road, Burnaby, British Columbia V5M 3Z9, Canada
Region: Canada > British Columbia > Burnaby
Amenities:
Free High-Speed Internet Free Parking Kitchenette Pets Allowed
Hotel Style:
Ranked #8 of 12 hotels in Burnaby
Price range (per night): RM236 - 405
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
This Burnaby hotel is within 5 minutes' drive from the Pacific National Exhibition and Playland amusement park. Free parking is included. A balcony is featured in each room. Guest rooms at the 401 feature cable TV and free local calls. Free Wi-Fi is provided. Some rooms boast views of the North Shore Mountains and downtown Vancouver. Downtown Vancouver is within 15 minutes' drive from the hotel. The Skytrain Station is less than 5 minutes' drive from the property. BCIT campus is 2 km away. Metrotown Shopping Mall and Deer Lake State Park are 5 km away. ... more   less 
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The New 401 Hotel
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