We stayed on the 5th floor in the updated rooms. Also, had a room on the 4th floor. Rooms on the 5th, have been updated more recently than the ones on the 4th. We had a king size room on the 5th which had large windows, but the room was considerably smaller than our room on the 4th which had... More

A charming hotel that has aged well. Rooms are dated, but in immaculate shape. Cafeteria breakfast is good enough. Decent price; decent wi-fi. 7/10 More

We bought the zoo package for one night with breakfast included. We picked up the tickets when we got to Granby in the morning as check in was later in the day. We did not want to drive too far for when we finished at the zoo as we spent all day there. The hotel was about a five minute... More

Our family stayed here for two nights while visiting the Granby zoo. We were forced to wait over 90 minutes to check in -- while watching other guests do so and receiving absolutely indifferent if not rude replies from front desk staff -- and the room we finally got had a balcony that directly faced the restaurant rooftop complete with... More

Arrived mid evening after a long day in Toronto, flying into Montreal & driving from there. Hotel was clean, warm and welcoming & staff were very friendly - even to a uni-lingual Anglo like me. They'd run out of exec rooms when I booked online but without any real expectation I'd put in a request to upgrade if one became... More

I have stayed at the Hotel Castel several times while visiting Granby over the years. The location is ideal on the Rue Principale. The rooms are a good value and are always kept clean. The staff is always friendly, even if your French is not that great and you prefer to speak in English. I've asked the front desk for... More

My husband and I booked this hotel for a romantic getaway. We were quoted a price of $289( and reserved by credit card) for a one night stay with 5 course dinner and breakfast included. We showed up on the appointed day only to discover that the price was now $339 + taxes. A difference of almost $60. When we... More

Booked for one night for a business trip. Smooth check-in, my english language was not a problem - desk staff were quite comfortable with both languages. Clean, well maintained room. Comfortable bed. Good toiletries including a disposable toothbrush! TV has local cable not the 'hotel' cable that many have. There were no instructions on how to access the wireless internet... More

I am regularly staying at this hotel for work. And here are my pros and cons for this place: Pros: -Frontdesk staff very helpful and friendly -Very good food from hotel restaurant -Rooms always clean -Heated pool in nice "backyard" -Located right in front of a mall -Newly installed gym equipment -Clean bathroom -"Free" table pool -Allow for late check-out... More