It all started when we arrived at the hotel on Friday night at 11:00 p.m. Upon arrival the hotel seemed very nice. We checked in and got our room. We walked through the hallway which smelled of smoke, and it was supposed to be a smoke free hotel. We went to the elevator which was so old and creapy that... More

We wanted to take the kids to the Granby Zoo so we searched for packages on the internet. we booked for 2 nights and got 4 passes to the Zoo for $ 420...which we thought was a deal. We later found out we could have booked the hotel and purchased tickets to the Zoo separately and paid less. When we... More

A very nice experience while (still) staying at the LeGranbyen hotel. The staff are very friendly and accommodating. Room was clean and welcoming, water was hot and no smell of smoke (as someone mentioned in another review). This is the third time that I've stayed at this hotel over the last year and all three times the experience was the... More

We r sure we now have bed bugs. We have several bites on our skin. And we slept with our clothes on. We asked when we checked in we wanted our money back and we were told "no refund". So in the morning we talked to the manager and told him about our concern about bed bugs. He was extremely... More

Odours Smell of mildew, mold or some other bizarre skanky smell Old and noisy air conditioner Broken door security lock Rooms not same as web site Old tube television Very bad layout - your mate gets to see you while you are on the toilet.... Manager has a very bad attitude NOTICE: they charge your card upon arriving. Do yourself... More

It's a stinky hotel. The bathrooms stink like smoke, the stairway stinks like smoke. My room was on the pool side and it smelt funny out side too!! The pool was not in use yet and it was not drained of water so it was dirty. The rooms are o.k, except i did not enjoy having to crouch down wile... More

Basically clean, safe, and cheap. Fairly run down. Hard beds. Rough towels. No hair dryers in rooms (pretty basic). Smells somewhat smokey, especially on lower levels. Quiet. Rooms are small, with no closets. Bathroom decent size, but no outlets near sink. Convenient to Granby attractions.

Oh dear, where to start.... When we arrived, there were not a single parking space left, we were told that two wedding were taking place and that we had to park on the other side of the street for the night, not a big deal. Inside the room, the ac was so noisy we had to shut it to sleep.... More

I went with my family and some friends, for 2 days stay to go to the Granby Zoo, and the service was terrible and they didn't seem to care, the bed was awful and the shower inoperatable.....when ask for a customer comment card, she roiped off a piece of paper and write it doen like it didn't matter...and the food... More